Items remain in Outbox, but...

[Douglas McIver]

When I send an email, it shows up in the Outbox with a 1 next to it. I
thought I had an issue connecting, but when I clicked on the Outbox tab
there weren't any messages in there. It will continue to show that I have
messages in my outbox until I click on the outbox itself.

Any ideas?

I am using Exchange Server 2003, Outlook 2003 non Cached mode.

Thank you,
Douglas

 

[Jeff Stephenson [MSFT]]

The problem you're having is that the information (called "UDP packets")
that Exchange is sending to notify Outlook of changes to your mailbox is
being blocked by something - probably the Windows Internet Connection
Firewall. You can set the registry values in
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q305572 (Outlook
2002) or http://support.microsoft.com/default.aspx?scid=kb;en-us;Q304849
(Outlook 2000) to cause Outlook to poll Exchange rather than waiting for
notifications.