Japanese and Greek characters

[Johnny]

Hi,

I've not figured out how to send/receive mails with Japanese and Greek
characters.
Have tried several settings to no avail.
Works fine in Thunderbird with UTF-8, but not in Entourage.
What am I doing wrong?

Thanks,
Johnny

 

[Johnny]

PS: I'm running Mac OS 10.2.8 and Ent 10.2.4 "Service Release 1"

Johnny

 

[Barry N. Wainwright]

Hi,

I've not figured out how to send/receive mails with Japanese and Greek
characters.
Have tried several settings to no avail.
Works fine in Thunderbird with UTF-8, but not in Entourage.
What am I doing wrong?

Thanks,
Johnny

The current versions of office don't have much in the way of Unicode
support. Several of the rumour sites are predicting much improvement in this
area in the forthcoming update to Office 2004. Hopefully that will solve
your problems.

Caveat: Anyone who knows what is in 2004 isn't at liberty to tell you, so
the rumour sites are working on rumours, which may or may not turn out to be
true!

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Seen the Entourage FAQ pages? - Check them out:
<http://www.entourage.mvps.org/toc.html>

Please post responses to this newsgroup. If I ask you to contact me
off-list, remove '.INVALID' from email address before replying.

 

[Johnny]

The current versions of office don't have much in the way of Unicode
support. Several of the rumour sites are predicting much improvement in this
area in the forthcoming update to Office 2004. Hopefully that will solve
your problems.

Caveat: Anyone who knows what is in 2004 isn't at liberty to tell you, so
the rumour sites are working on rumours, which may or may not turn out to be
true!

Thanks Barry, however extremely disappointing your reply was.
I suspected as much....

Johnny

 

[Dave Cortright]

Hi,

I've not figured out how to send/receive mails with Japanese and Greek
characters.
Have tried several settings to no avail.
Works fine in Thunderbird with UTF-8, but not in Entourage.
What am I doing wrong?

Thanks,
Johnny

What happens when you choose Unicode (UTF-8) from the Format:Character Set
menu when composing a message. Doesn't that work correctly?

☃♽

 

[Paul Berkowitz]

I've not figured out how to send/receive mails with Japanese and Greek
characters.
Have tried several settings to no avail.
Works fine in Thunderbird with UTF-8, but not in Entourage.
What am I doing wrong?

When you're about to compose a message and have the window open, go to
Format menu/Character Set. If the message has only Japanese or Greek, but
not both, you could choose one of those character sets if you wish. (That
way, if your recipient happens not to have an email client that can read
Unicode but can read that particular JIS or Greek character set, they can
read your message.) If you need to send both in the same message (?), or you
know that your recipient's email client can read Unicode (Outlook PC,
Outlook Express, Entourage, Apple Mail) it's easiest just to select UTF-8.
That will work right for most recipients.

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/toc.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.

 

[Paul Berkowitz]

The current versions of office don't have much in the way of Unicode
support. Several of the rumour sites are predicting much improvement in this
area in the forthcoming update to Office 2004. Hopefully that will solve
your problems.

Caveat: Anyone who knows what is in 2004 isn't at liberty to tell you, so
the rumour sites are working on rumours, which may or may not turn out to be
true!

Entourage X has excellent Unicode support. Word X is another matter. But
it's not all rumour: the Lead Program Manager for Word Mac has gone on
record here:

http://www.mail-archive.com/[email protected]/msg21576.html

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/toc.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.

 

[Johnny]

What happens when you choose Unicode (UTF-8) from the Format:Character Set
menu when composing a message. Doesn't that work correctly?

☃♽

Hi Dave,

Nope. Comes out as question marks, squares and other gibberish.
And in the General Preferences -> Fonts I get to choose from:

Western European
Central European
Chinese (Traditional)
Chinese (Simplified)
Japanese
Korean
Kyrillic (greyed out)
Greek (greyed out)

No UTF-8, and none of the above is really working.
In Thunderbird, I can send/receive mails in any characters just fine
without even touching a setting each time. I have UTF-8 as standard. So,
I'm forced to use two mail clients, which is not very funny.

Johnny

 

[Johnny]

When you're about to compose a message and have the window open, go to
Format menu/Character Set. If the message has only Japanese or Greek, but
not both, you could choose one of those character sets if you wish. (That
way, if your recipient happens not to have an email client that can read
Unicode but can read that particular JIS or Greek character set, they can
read your message.) If you need to send both in the same message (?), or you
know that your recipient's email client can read Unicode (Outlook PC,
Outlook Express, Entourage, Apple Mail) it's easiest just to select UTF-8.
That will work right for most recipients.

Paul,

I have tried that - plus a dozen other ways - and sent mails both to
myself (testing, to another account) and recipients in Greece and Japan.
No success, neither when viewing the mails to myself in Entourage nor at
my friends' end.

Sorry to sound like a parrot, but with Thunderbird, there's no problems
what so ever. I have UTF-8 as character set, and I never have to worry
about anything. Sending and receiving both Greek and Japanese is as easy
as sending in English. Not an extra button to push.

In due course, I'll look into the 2004 version as you hinted in the
other reply. But unless there's an easy fix for my version, I'll have to
use two mail clients.

Johnny

 

[WingDing]

Paul -

I tried your script for Outlook -> Entourage and it didn't work. Will the
script work with Outlook 2003? Thanks.

 

[Paul Berkowitz]

Hi Dave,

Nope. Comes out as question marks, squares and other gibberish.
And in the General Preferences -> Fonts I get to choose from:

Western European
Central European
Chinese (Traditional)
Chinese (Simplified)
Japanese
Korean
Kyrillic (greyed out)
Greek (greyed out)

No UTF-8, and none of the above is really working.
In Thunderbird, I can send/receive mails in any characters just fine
without even touching a setting each time. I have UTF-8 as standard. So,
I'm forced to use two mail clients, which is not very funny.

Johnny

Maybe you didn't install all languages from the Office CD?

On the CD, you will find the Value Pack Installer. To begin with, install
just the Office Remover. Use it to remove all of Office v, X. It won't touch
your data (Entourage database), don't worry.

Now reinstall Office v. X, using the Easy Install to install everything.
Then go the Value Pack and install everything except Clip Art (which is
enormous) and the other Assistants if you don't need them. In particular,
don't exclude any languages.

Then go to the MacTopia website and download the Office 10.1.2, 10.1.4 and
10.1.5 Updaters. (Unless you have a 10.1. CD, in which case you only need
10.1.5 updater.) Install them.

Now try again.

Since you say you can access other languages in other apps, I'll presume
that you did a complete OS 10.2 or 10.3 install - with all languages. If
not, go reinstall the OS too, as an Archive & Install. You should have about
100 fonts in General Preferences / Fonts. But it's not fonts which are the
issue primarily - it's the Character Sets. However, you do have to have the
right fonts on your computer. Maybe you need to Repair Disk permissions form
Applications/Disk Utility too.

Entourage comes with many more character sets, including UTF-8, listed in
Format/Character Set. You do need the fonts that can type them, and the
Input Menu (Keyboard Menu) to type them in to the message. But above all you
need to choose the right Character set.


--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/toc.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.

 

[Johnny]

Paul Berkowitz wrote:

Maybe you didn't install all languages from the Office CD?

Hmm...can't remember, but will certainly test your suggestion!
Thanks!

Johnny