Japanese corrupted

[kyuuta6]

I received a file from a client with Japanese. I can view it fine in PowerPoint 2007 in Parallels Windows XP, but the Japanese characters are garbled in PowerPoint 2008. I have enabled Japanese. Is there a way to correct this?

 

[Keiko Toulegenova [MSFT]]

Do you have Japanese fonts on your machine? If you click on the garbled
text, what does the Font name drop down in Formatting Palette show?

Keiko
Microsoft
Mac Office Test

I received a file from a client with Japanese. I can view it fine in
PowerPoint 2007 in Parallels Windows XP, but the Japanese characters are
garbled in PowerPoint 2008. I have enabled Japanese. Is there a way to correct
this?

This posting is provided "AS IS" with no warranties, and confers no rights.
--

 

[kyuuta6]

Unfortunately, I cannot tell. PowerPoint for the Mac does not allow me to edit the boxes even though I can edit them on PowerPoint for Windows. Is there a workaround for this?

 

[Steve Rindsberg]

Unfortunately, I cannot tell.

Try starting a new presentation then see if you can set some text to a Japanese
font. If there are no Japanese fonts present, you probably need to find and
reinstall them, as at least some versions of PPT are prone to hissyfits if
certain Asian fonts (including Japanese ones) aren't installed.

PowerPoint for the Mac does not allow me to edit the boxes even though I can

edit them on PowerPoint for Windows. Is there a workaround for this?
================================================
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[kyuuta6]

I looked at this further and discovered the font is not the problem. (It's MS P Gothic.)

Text boxes with Japanese appear normally in both PPT for Mac and Windows.

In the areas that do not display on the Mac correctly, I went to Windows, right clicked, and selected ungroup. I got the message "This is an imported picture, not a group. Do you want to convert it to a Microsoft Office drawing object?" This option is NOT available on the Mac. I selected Yes.

I then saved the file and opened it on the Mac, where the Japanese now displays correctly.

 

[Steve Rindsberg]

I looked at this further and discovered the font is not the problem. (It's MS P Gothic.)

Text boxes with Japanese appear normally in both PPT for Mac and Windows.

In the areas that do not display on the Mac correctly, I went to Windows, right clicked, and selected ungroup. I got the message "This is an imported picture, not a group. Do you want to convert it to a Microsoft Office drawing object?" This option is NOT available on the Mac. I selected Yes.

I then saved the file and opened it on the Mac, where the Japanese now displays correctly.

Excellent ... and thanks for coming back with the fix.


================================================
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[kyuuta6]

It's not actually a fix. It requires that people with PowerPoint for Mac also have PowerPoint for Windows as well as Parallels and Windows. That's a lot of extra software for this problem.

 

[Steve Rindsberg]

It's not actually a fix. It requires that people with PowerPoint for Mac also have PowerPoint for Windows as well as Parallels and Windows. That's a lot of extra software for this problem.

True, but it's a fix that the document originator can apply.

Sometimes that's the only way things CAN be fixed.

Beats being stuck with the problem.

================================================
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[kyuuta6]

Unfortunately, most of my clients are not directly available to me. Others in my situation without Parallels, Windows and Office are therefore stuck.

Does Microsoft have a workaround for these bugs?

 

[Steve Rindsberg]

Unfortunately, most of my clients are not directly available to me. Others in my

situation without Parallels, Windows and Office are therefore stuck.

Does Microsoft have a workaround for these bugs?

I can't speak for Microsoft. I don't work for them.

The bug seems to be that you're unable to ungroup the graphic on the Mac.

I would use the option on the Help menu to report this to MS. Unless they know about
it and can reproduce it, they won't know it needs fixing.


================================================
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[kyuuta6]

Thank you for the continued responses.

There are two bugs:
1. PowerPoint doesn't display Japanese correctly in items that can't be ungrouped
2. PowerPoint doesn't allow those items to be ungrouped

Workaround: Open in PowerPoint for Windows, ungroup each problem item and save file, then open again in PowerPoint for Mac.

I'll report as you suggest.

 

[Steve Rindsberg]

Thank you for the continued responses.

There are two bugs:
1. PowerPoint doesn't display Japanese correctly in items that can't be ungrouped

That's not necessarily a PPT bug; if the object in question is a graphic or an OLE
object, it's essentially an unindentified lump of stuff as far as PPT is concerned.
Until it's turned into Office drawing objects (ie, ungrouped) PPT can't see inside it,
which in this case I suspect it'd need to do in order to map the Japanese fonts called
for in the diagram to the Japanese fonts actually installed on your system.

That said, and mostly just so you understand why the problem occurs (my best guess,
anyhow), I'd still report it as a bug. From the user's perspective, it certainly has
the right number of legs and all.

2. PowerPoint doesn't allow those items to be ungrouped

Workaround: Open in PowerPoint for Windows, ungroup each problem item and save file,

then open again in PowerPoint for Mac.

I'll report as you suggest.

Thanks.

Oh, and it might help to let them know what type of object it is. If you doublelick it
in Windows, does it launch the object in some other program? Or if you right click is
there an "Object -->" item on the popup menu? If so, it's an OLE object rather than a
picture; that might account for why it's ungroupable.

================================================
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[kyuuta6]

Thanks, I'll report as advised.

What I mean by bug is that I'm pretty sure Microsoft touts Office for Mac as being capable of opening Office for Windows files, but here's a PPT file that cannot be viewed correctly.

 

[Steve Rindsberg]

Thanks, I'll report as advised.

What I mean by bug is that I'm pretty sure Microsoft touts Office for Mac as being capable of opening Office for Windows files, but here's a PPT file that cannot be viewed correctly.

Y'know, that's exactly how I'd approach it when you report it.
Good point.


================================================
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================