Job ID: 2011-43060--ST - Network TA - Contact Center InfrastructureSupport Analyst-- 1 year

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Job ID: 2011-43060
Job Title: ST - Network TA - Contact Center Infrastructure Support
Analyst
Duration: 1 year

Client currently seeks a Contact Center Infrastructure Support Analyst
to join our team in central Illinois.

Skills needed:
• AT&T Route it
• Sprint CCT
• Avaya CMS, AES, and IR experience.
• Troubleshooting
• Installation
• upgrading
• Ability to navigate Solaris and Linux Unix
• Understanding of Avaya based contact center adjuncts
and how they integrate with Cisco ICM.
• Cisco ICM
• Good understanding of the Cisco UCCE solution
• Working knowledge of Cisco CVP,CTIOS, and Support
tools server
• Ability to work with vendor support teams
• Ability to work with vendor project teams.
• Ability to navigate the Systems processes
• Abili...

Please go here and apply : http://globalitjobs.com/job_view.php?id=42
 
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