.jpg .gif .bmp file associations gone, upgrade from Office XP to 2

[Dana Brash [MSFT]]

Hi,

Just a followup on this post. I am wondering if you have any questions or
concerns about this issue. If you need further assistance, please do not
hesitate to let me know.

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

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Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office XP
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Hi,

Just want to say Hi, and I was wondering how your solution is progressing.
If I can do anything to further your endeavors please let me know. It is my
pleasure to be of assistance.

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
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Date: Thu, 17 Feb 2005 07:30:08 GMT
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office XP
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Hello,

Thanks for the update and the great information.

I have reviewed this, and, as I'm sure you are aware, it would appear that
the difference is in how the Office Picture Manager registers its file
association in Windows. I have noticed that by modifying the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key, I can control the Windows side registration to associate the
file with OIS. However, OIS does not have the association registered.
When I double click a .bmp file it launches in OIS. Based on this
experience, I assumed that this would resolve your issue, though I
understand more clearly now that it does not.

When I associate .bmp files in OIS, I notice the same keys change as are
demonstrated in your sample script. After this setting is changed, the
.bmp file will be visibly associated in OIS. However, I can change the
file association again in Windows to 'always open' with mspaint, iexplore,
or etc... and have the Windows setting override OIS. At this point OIS
will still display that the .bmp file is associated, though double clicking
the file will launch the other application. This behavior seems
particularly linked to the HKCU keys, especially the Application string.

To test this, I performed these steps.
1. I opened OIS.exe and set it to associate with the .bmp file types. I
could then double-click a .bmp file and it would launch in OIS
2. I reviewed the registry and noticed the HKEY_CLASSES_ROOT\.bmp (default)
string value is set to OISbmpfile
3. In Windows Explorer, I right clicked > Open with > Choose Program >
Paint > Always use the selected program...
4. Reviewed the settings in OIS, and noticed that the .bmp setting is still
set to associated
5. Reviewed the HKCU key
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key and noticed the string value Application set to mspaint
6. Deleted the Application string and again the file opened with OIS when
double clicked
7. Added the Application string back and set it to OIS.exe and again the
file opened with OIS when double clicked
8. Modified the Application string to mspaint.exe and bmp files again open
with Paint, though OIS still shows the association.

Based on this research, it would appear that the .reg file I suggested
previously should add the necessary keys to associate graphics files with
specific applications in Windows, though they may not show as specifically
associated in OIS. If this was not your experience, I would be curious to
know what did happen when you tested it on your end.

Also from this experiment, it seems that you may want to include the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key in your .reg file and set the Application string value to
ois.exe.

I hope this information is helpful, that you are well rested now, and that
things will go more smoothly for you. Please keep us posted with your
progress, and if you have any more questions I'd be happy to help.

Kindest regards,
Dana

Dana Brash
Microsoft Online Partner Support

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--------------------
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
that
are

e

E
xt" registry setting is not change by the Picture Manager Process.

Based on my research, here is the regfile that will set .bmp, .gif. ..jpe,
.jpeg, .jpg and .png files to open with Picture Manager. Now I have to get
it into my transform and test it on my VM, but first I need some shut eye.
=======================================
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\.bmp]
@="OISbmpfile"

[HKEY_CLASSES_ROOT\.gif]
@="OISgiffile"

[HKEY_CLASSES_ROOT\.jpe]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.jpeg]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.jpg]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.png]
@="OISpngfile"

[HKEY_CLASSES_ROOT\OISbmpfile]
@="Bitmap Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISbmpfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",3"

[HKEY_CLASSES_ROOT\OISbmpfile\shell]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Open]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile]
@="GIF Image"

[HKEY_CLASSES_ROOT\OISgiffile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",2"

[HKEY_CLASSES_ROOT\OISgiffile\shell]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Edit]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile\shell\Open]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISgiffile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile]
@="JPEG Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISjpegfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",1"

[HKEY_CLASSES_ROOT\OISjpegfile\shell]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Open]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile]
@="PNG Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISpngfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",4"

[HKEY_CLASSES_ROOT\OISpngfile\shell]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile\shell\Open]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISpngfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""
=======================================


:

Hi,

Thanks for your response, and I'm sorry to hear that the steps I provided
did not resolve the issue for you.

I look forward to hearing how things go with Bob's suggested addition.

If

possible, please let me know which of the 3 options you were trying, what
steps you followed, and what the actual results were. I would be very
happy to continue working on solving this problem with you. Please provide
me with this further information so that I may continue my research.

Thanks very much!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
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It didn't work. I am checking into the additional registry keys in
HKEY_Classes_Root that Bob mentioned.

:

Hello,

Just want to write in to see if you have opportunity to review my
previous
post. Thanks also to Bob for his contribution.

Please drop me a quick note at your convenience to let me know the
current
status of this issue. If you have any concerns, please do not hesitate
to
let me know.

Thanks, and have a great day!

Sincerely,
Dana

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your

newsreader

so
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From: (e-mail address removed) (Dana Brash [MSFT])
Organization: Microsoft
Date: Mon, 14 Feb 2005 02:53:39 GMT
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office
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Hello,

Thank you for your prompt response, and I apologize for my delayed
response
due to the weekend. I also apologize that I did not fully understand
your
original concerns and provide a more thorough answer. I have performed
further research to more thoroughly answer your question.

When Office 2000 or Office XP is upgraded to Office System 2003, the
graphic file extensions associated with Microsoft Photo Editor are
removed
even if the extensions have been re-associated with a different
graphics
file handler. Although Office 2003 installs the Microsoft Office
Picture
Manager, it does not automatically associate the graphics file
extensions
during the installation.
Picture Manager offers the user a choice during the first run by the
user.

Unfortunately, this is by design. It is a limitation in Windows
installer
because it does not know the file association to keep it if it is
associated to something else.

There are several options to manage this scenario. Please choose the
option that best applies to your needs.

Option 1:
You can re-install Photo Editor on all the systems. This is
essentially
rolling out an office installation through current methods and only
installing the Photo Editor component. To re-install Photo Editor
please
follow the instructions in this link:
http://support.microsoft.com/?id=817095

Option 2:
You can include the necessary registry settings in your MST by adding
the
keys in CIW to associate the graphics files with the appropriate
applications. I have generated a sample script for you below. You
should
generate your own script following these steps:

1. On a system that is configured with appropriate file associations,
export the following registry keys to file:


HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\File

E

x

E

x

E

x

E

x

E

x

t
s\.jpg
* you can of course add the keys for any other image files you want
to
associate as well
** to export the keys, open regedit, browse to the key, right click
and
choose export


2. Copy the resultant .reg file information into one .reg file,
including
the "Windows Registry Editor Version 5.00" line only once at the top.

3. In CIW, on screen 12 of 24, Import the .reg file created in

step
#2.

Here is a sample file that I created from my system:
++++++//BEGIN FILE CUT BELOW LINE\\++++++++++++

Windows Registry Editor Version 5.00



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp]
"Application"="ois.exe"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp\OpenWithList]
"a"="mspaint.exe"
"MRUList"="dcba"
"b"="iexplore.exe"
"c"="shimgvw.dll"
"d"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp\OpenWithProgids]
"Paint.Picture"=hex(0):



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg]



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg\OpenWithList]
"a"="shimgvw.dll"
"MRUList"="ebadc"
"b"="mspaint.exe"
"c"="iexplore.exe"
"d"="msnmsgr.exe"
"e"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg\OpenWithProgids]
"jpegfile"=hex(0):




[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif]
"Application"="ois.exe"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif\OpenWithList]
"a"="shimgvw.dll"
"MRUList"="ebadc"
"b"="mspaint.exe"
"c"="iexplore.exe"
"d"="msnmsgr.exe"
"e"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif\OpenWithProgids]
"giffile"=hex(0):

++++++++++//END FILE CUT ABOVE LINE\\++++++++++++++++

Option 3:

If you have already rolled out the installation and would rather not
re-install office, you can publish a .bat file or implement it as a
login
script to call the .reg file created above. The .bat file should
include
a
line to call the .reg with this syntax:
REGEDIT /S "\\servername\Sharename\name.reg"

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader
so
that others may learn and benefit from your issue.
=====================================================
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week
to

all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:


https://partner.microsoft.com/US/technicalsupport/supportoverview/4001046

9 9

confers
no

 

[Dana Brash [MSFT]]

Hi,

Just a followup on this post. I am wondering if you have any questions or
concerns about this issue. If you need further assistance, please do not
hesitate to let me know.

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
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Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx.
=====================================================
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Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office XP
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Hi,

Just want to say Hi, and I was wondering how your solution is progressing.
If I can do anything to further your endeavors please let me know. It is my
pleasure to be of assistance.

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------

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Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office XP
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Hello,

Thanks for the update and the great information.

I have reviewed this, and, as I'm sure you are aware, it would appear that
the difference is in how the Office Picture Manager registers its file
association in Windows. I have noticed that by modifying the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key, I can control the Windows side registration to associate the
file with OIS. However, OIS does not have the association registered.
When I double click a .bmp file it launches in OIS. Based on this
experience, I assumed that this would resolve your issue, though I
understand more clearly now that it does not.

When I associate .bmp files in OIS, I notice the same keys change as are
demonstrated in your sample script. After this setting is changed, the
.bmp file will be visibly associated in OIS. However, I can change the
file association again in Windows to 'always open' with mspaint, iexplore,
or etc... and have the Windows setting override OIS. At this point OIS
will still display that the .bmp file is associated, though double clicking
the file will launch the other application. This behavior seems
particularly linked to the HKCU keys, especially the Application string.

To test this, I performed these steps.
1. I opened OIS.exe and set it to associate with the .bmp file types. I
could then double-click a .bmp file and it would launch in OIS
2. I reviewed the registry and noticed the HKEY_CLASSES_ROOT\.bmp (default)
string value is set to OISbmpfile
3. In Windows Explorer, I right clicked > Open with > Choose Program >
Paint > Always use the selected program...
4. Reviewed the settings in OIS, and noticed that the .bmp setting is still
set to associated
5. Reviewed the HKCU key
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key and noticed the string value Application set to mspaint
6. Deleted the Application string and again the file opened with OIS when
double clicked
7. Added the Application string back and set it to OIS.exe and again the
file opened with OIS when double clicked
8. Modified the Application string to mspaint.exe and bmp files again open
with Paint, though OIS still shows the association.

Based on this research, it would appear that the .reg file I suggested
previously should add the necessary keys to associate graphics files with
specific applications in Windows, though they may not show as specifically
associated in OIS. If this was not your experience, I would be curious to
know what did happen when you tested it on your end.

Also from this experiment, it seems that you may want to include the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key in your .reg file and set the Application string value to
ois.exe.

I hope this information is helpful, that you are well rested now, and that
things will go more smoothly for you. Please keep us posted with your
progress, and if you have any more questions I'd be happy to help.

Kindest regards,
Dana

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
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--------------------
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
that
are

e

E
xt" registry setting is not change by the Picture Manager Process.

Based on my research, here is the regfile that will set .bmp, .gif. ..jpe,
.jpeg, .jpg and .png files to open with Picture Manager. Now I have to get
it into my transform and test it on my VM, but first I need some shut eye.
=======================================
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\.bmp]
@="OISbmpfile"

[HKEY_CLASSES_ROOT\.gif]
@="OISgiffile"

[HKEY_CLASSES_ROOT\.jpe]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.jpeg]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.jpg]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.png]
@="OISpngfile"

[HKEY_CLASSES_ROOT\OISbmpfile]
@="Bitmap Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISbmpfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",3"

[HKEY_CLASSES_ROOT\OISbmpfile\shell]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Open]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile]
@="GIF Image"

[HKEY_CLASSES_ROOT\OISgiffile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",2"

[HKEY_CLASSES_ROOT\OISgiffile\shell]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Edit]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile\shell\Open]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISgiffile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile]
@="JPEG Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISjpegfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",1"

[HKEY_CLASSES_ROOT\OISjpegfile\shell]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Open]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile]
@="PNG Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISpngfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",4"

[HKEY_CLASSES_ROOT\OISpngfile\shell]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile\shell\Open]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISpngfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""
=======================================


:

Hi,

Thanks for your response, and I'm sorry to hear that the steps I provided
did not resolve the issue for you.

I look forward to hearing how things go with Bob's suggested addition.

If

possible, please let me know which of the 3 options you were trying, what
steps you followed, and what the actual results were. I would be very
happy to continue working on solving this problem with you. Please provide
me with this further information so that I may continue my research.

Thanks very much!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
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Microsoft technology partners in the United States and Canada.

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https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469

Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

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--------------------
Thread-Topic: .jpg .gif .bmp file associations gone, upgrade from Office XP
thread-index: AcUUghdR3dNtfosmRqi7ZXay0LwgQg==
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From: "=?Utf-8?B?ZmJhcnRyb20=?=" <[email protected]>
References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from

Office

XP
Date: Wed, 16 Feb 2005 15:49:01 -0800
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X-Tomcat-NG: microsoft.public.office.setup

It didn't work. I am checking into the additional registry keys in
HKEY_Classes_Root that Bob mentioned.

:

Hello,

Just want to write in to see if you have opportunity to review my
previous
post. Thanks also to Bob for his contribution.

Please drop me a quick note at your convenience to let me know the
current
status of this issue. If you have any concerns, please do not hesitate
to
let me know.

Thanks, and have a great day!

Sincerely,
Dana

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your

newsreader

so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to
all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:

https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469

Others:
https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page:
http://support.microsoft.com/default.aspx?scid=/international.aspx.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
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--------------------
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MIME-Version: 1.0
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From: (e-mail address removed) (Dana Brash [MSFT])
Organization: Microsoft
Date: Mon, 14 Feb 2005 02:53:39 GMT
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office
XP
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NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122

Hello,

Thank you for your prompt response, and I apologize for my delayed
response
due to the weekend. I also apologize that I did not fully understand
your
original concerns and provide a more thorough answer. I have performed
further research to more thoroughly answer your question.

When Office 2000 or Office XP is upgraded to Office System 2003, the
graphic file extensions associated with Microsoft Photo Editor are
removed
even if the extensions have been re-associated with a different
graphics
file handler. Although Office 2003 installs the Microsoft Office
Picture
Manager, it does not automatically associate the graphics file
extensions
during the installation.
Picture Manager offers the user a choice during the first run by the
user.

Unfortunately, this is by design. It is a limitation in Windows
installer
because it does not know the file association to keep it if it is
associated to something else.

There are several options to manage this scenario. Please choose the
option that best applies to your needs.

Option 1:
You can re-install Photo Editor on all the systems. This is
essentially
rolling out an office installation through current methods and only
installing the Photo Editor component. To re-install Photo Editor
please
follow the instructions in this link:
http://support.microsoft.com/?id=817095

Option 2:
You can include the necessary registry settings in your MST by adding
the
keys in CIW to associate the graphics files with the appropriate
applications. I have generated a sample script for you below. You
should
generate your own script following these steps:

1. On a system that is configured with appropriate file associations,
export the following registry keys to file:


HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\File

E

x

E

x

E

x

E

x

E

x

t
s\.jpg
* you can of course add the keys for any other image files you want
to
associate as well
** to export the keys, open regedit, browse to the key, right click
and
choose export


2. Copy the resultant .reg file information into one .reg file,
including
the "Windows Registry Editor Version 5.00" line only once at the top.

3. In CIW, on screen 12 of 24, Import the .reg file created in

step
#2.

Here is a sample file that I created from my system:
++++++//BEGIN FILE CUT BELOW LINE\\++++++++++++

Windows Registry Editor Version 5.00



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp]
"Application"="ois.exe"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp\OpenWithList]
"a"="mspaint.exe"
"MRUList"="dcba"
"b"="iexplore.exe"
"c"="shimgvw.dll"
"d"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp\OpenWithProgids]
"Paint.Picture"=hex(0):



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg]



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg\OpenWithList]
"a"="shimgvw.dll"
"MRUList"="ebadc"
"b"="mspaint.exe"
"c"="iexplore.exe"
"d"="msnmsgr.exe"
"e"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg\OpenWithProgids]
"jpegfile"=hex(0):




[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif]
"Application"="ois.exe"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif\OpenWithList]
"a"="shimgvw.dll"
"MRUList"="ebadc"
"b"="mspaint.exe"
"c"="iexplore.exe"
"d"="msnmsgr.exe"
"e"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif\OpenWithProgids]
"giffile"=hex(0):

++++++++++//END FILE CUT ABOVE LINE\\++++++++++++++++

Option 3:

If you have already rolled out the installation and would rather not
re-install office, you can publish a .bat file or implement it as a
login
script to call the .reg file created above. The .bat file should
include
a
line to call the .reg with this syntax:
REGEDIT /S "\\servername\Sharename\name.reg"

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader
so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical
phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a

week
to

all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:


https://partner.microsoft.com/US/technicalsupport/supportoverview/4001046

9 9

confers
no

 

[Dana Brash [MSFT]]

Hi,

Just a followup on this post. I am wondering if you have any questions or
concerns about this issue. If you need further assistance, please do not
hesitate to let me know.

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
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=====================================================
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--------------------

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<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
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<[email protected]>

MIME-Version: 1.0
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From: (e-mail address removed) (Dana Brash [MSFT])
Organization: Microsoft
Date: Mon, 21 Feb 2005 10:53:19 GMT
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office XP
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Hi,

Just want to say Hi, and I was wondering how your solution is progressing.
If I can do anything to further your endeavors please let me know. It is my
pleasure to be of assistance.

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx.
=====================================================
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--------------------

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<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>

MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: (e-mail address removed) (Dana Brash [MSFT])
Organization: Microsoft
Date: Thu, 17 Feb 2005 07:30:08 GMT
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office XP
X-Tomcat-NG: microsoft.public.office.setup
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Hello,

Thanks for the update and the great information.

I have reviewed this, and, as I'm sure you are aware, it would appear that
the difference is in how the Office Picture Manager registers its file
association in Windows. I have noticed that by modifying the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key, I can control the Windows side registration to associate the
file with OIS. However, OIS does not have the association registered.
When I double click a .bmp file it launches in OIS. Based on this
experience, I assumed that this would resolve your issue, though I
understand more clearly now that it does not.

When I associate .bmp files in OIS, I notice the same keys change as are
demonstrated in your sample script. After this setting is changed, the
.bmp file will be visibly associated in OIS. However, I can change the
file association again in Windows to 'always open' with mspaint, iexplore,
or etc... and have the Windows setting override OIS. At this point OIS
will still display that the .bmp file is associated, though double clicking
the file will launch the other application. This behavior seems
particularly linked to the HKCU keys, especially the Application string.

To test this, I performed these steps.
1. I opened OIS.exe and set it to associate with the .bmp file types. I
could then double-click a .bmp file and it would launch in OIS
2. I reviewed the registry and noticed the HKEY_CLASSES_ROOT\.bmp (default)
string value is set to OISbmpfile
3. In Windows Explorer, I right clicked > Open with > Choose Program >
Paint > Always use the selected program...
4. Reviewed the settings in OIS, and noticed that the .bmp setting is still
set to associated
5. Reviewed the HKCU key
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key and noticed the string value Application set to mspaint
6. Deleted the Application string and again the file opened with OIS when
double clicked
7. Added the Application string back and set it to OIS.exe and again the
file opened with OIS when double clicked
8. Modified the Application string to mspaint.exe and bmp files again open
with Paint, though OIS still shows the association.

Based on this research, it would appear that the .reg file I suggested
previously should add the necessary keys to associate graphics files with
specific applications in Windows, though they may not show as specifically
associated in OIS. If this was not your experience, I would be curious to
know what did happen when you tested it on your end.

Also from this experiment, it seems that you may want to include the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key in your .reg file and set the Application string value to
ois.exe.

I hope this information is helpful, that you are well rested now, and that
things will go more smoothly for you. Please keep us posted with your
progress, and if you have any more questions I'd be happy to help.

Kindest regards,
Dana

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
that
are

e

E
xt" registry setting is not change by the Picture Manager Process.

Based on my research, here is the regfile that will set .bmp, .gif. ..jpe,
.jpeg, .jpg and .png files to open with Picture Manager. Now I have to get
it into my transform and test it on my VM, but first I need some shut eye.
=======================================
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\.bmp]
@="OISbmpfile"

[HKEY_CLASSES_ROOT\.gif]
@="OISgiffile"

[HKEY_CLASSES_ROOT\.jpe]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.jpeg]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.jpg]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.png]
@="OISpngfile"

[HKEY_CLASSES_ROOT\OISbmpfile]
@="Bitmap Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISbmpfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",3"

[HKEY_CLASSES_ROOT\OISbmpfile\shell]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Open]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile]
@="GIF Image"

[HKEY_CLASSES_ROOT\OISgiffile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",2"

[HKEY_CLASSES_ROOT\OISgiffile\shell]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Edit]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile\shell\Open]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISgiffile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile]
@="JPEG Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISjpegfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",1"

[HKEY_CLASSES_ROOT\OISjpegfile\shell]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Open]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile]
@="PNG Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISpngfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",4"

[HKEY_CLASSES_ROOT\OISpngfile\shell]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile\shell\Open]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISpngfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""
=======================================


:

Hi,

Thanks for your response, and I'm sorry to hear that the steps I provided
did not resolve the issue for you.

I look forward to hearing how things go with Bob's suggested addition.

If

possible, please let me know which of the 3 options you were trying, what
steps you followed, and what the actual results were. I would be very
happy to continue working on solving this problem with you. Please provide
me with this further information so that I may continue my research.

Thanks very much!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
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--------------------
Thread-Topic: .jpg .gif .bmp file associations gone, upgrade from Office XP
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References: <[email protected]>
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Subject: RE: .jpg .gif .bmp file associations gone, upgrade from

Office

XP
Date: Wed, 16 Feb 2005 15:49:01 -0800
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X-Tomcat-NG: microsoft.public.office.setup

It didn't work. I am checking into the additional registry keys in
HKEY_Classes_Root that Bob mentioned.

:

Hello,

Just want to write in to see if you have opportunity to review my
previous
post. Thanks also to Bob for his contribution.

Please drop me a quick note at your convenience to let me know the
current
status of this issue. If you have any concerns, please do not hesitate
to
let me know.

Thanks, and have a great day!

Sincerely,
Dana

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your

newsreader

so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to
all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
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--------------------
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From: (e-mail address removed) (Dana Brash [MSFT])
Organization: Microsoft
Date: Mon, 14 Feb 2005 02:53:39 GMT
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office
XP
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Hello,

Thank you for your prompt response, and I apologize for my delayed
response
due to the weekend. I also apologize that I did not fully understand
your
original concerns and provide a more thorough answer. I have performed
further research to more thoroughly answer your question.

When Office 2000 or Office XP is upgraded to Office System 2003, the
graphic file extensions associated with Microsoft Photo Editor are
removed
even if the extensions have been re-associated with a different
graphics
file handler. Although Office 2003 installs the Microsoft Office
Picture
Manager, it does not automatically associate the graphics file
extensions
during the installation.
Picture Manager offers the user a choice during the first run by the
user.

Unfortunately, this is by design. It is a limitation in Windows
installer
because it does not know the file association to keep it if it is
associated to something else.

There are several options to manage this scenario. Please choose the
option that best applies to your needs.

Option 1:
You can re-install Photo Editor on all the systems. This is
essentially
rolling out an office installation through current methods and only
installing the Photo Editor component. To re-install Photo Editor
please
follow the instructions in this link:
http://support.microsoft.com/?id=817095

Option 2:
You can include the necessary registry settings in your MST by adding
the
keys in CIW to associate the graphics files with the appropriate
applications. I have generated a sample script for you below. You
should
generate your own script following these steps:

1. On a system that is configured with appropriate file associations,
export the following registry keys to file:


HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\File

E

x

E

x

E

x

E

x

E

x

t
s\.jpg
* you can of course add the keys for any other image files you want
to
associate as well
** to export the keys, open regedit, browse to the key, right click
and
choose export


2. Copy the resultant .reg file information into one .reg file,
including
the "Windows Registry Editor Version 5.00" line only once at the top.

3. In CIW, on screen 12 of 24, Import the .reg file created in

step
#2.

Here is a sample file that I created from my system:
++++++//BEGIN FILE CUT BELOW LINE\\++++++++++++

Windows Registry Editor Version 5.00



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp]
"Application"="ois.exe"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp\OpenWithList]
"a"="mspaint.exe"
"MRUList"="dcba"
"b"="iexplore.exe"
"c"="shimgvw.dll"
"d"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp\OpenWithProgids]
"Paint.Picture"=hex(0):



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg]



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg\OpenWithList]
"a"="shimgvw.dll"
"MRUList"="ebadc"
"b"="mspaint.exe"
"c"="iexplore.exe"
"d"="msnmsgr.exe"
"e"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg\OpenWithProgids]
"jpegfile"=hex(0):




[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif]
"Application"="ois.exe"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif\OpenWithList]
"a"="shimgvw.dll"
"MRUList"="ebadc"
"b"="mspaint.exe"
"c"="iexplore.exe"
"d"="msnmsgr.exe"
"e"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif\OpenWithProgids]
"giffile"=hex(0):

++++++++++//END FILE CUT ABOVE LINE\\++++++++++++++++

Option 3:

If you have already rolled out the installation and would rather not
re-install office, you can publish a .bat file or implement it as a
login
script to call the .reg file created above. The .bat file should
include
a
line to call the .reg with this syntax:
REGEDIT /S "\\servername\Sharename\name.reg"

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader
so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical
phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a

week
to

all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:


https://partner.microsoft.com/US/technicalsupport/supportoverview/4001046

9 9

confers
no

 

[Dana Brash [MSFT]]

Hi,

Just a followup on this post. I am wondering if you have any questions or
concerns about this issue. If you need further assistance, please do not
hesitate to let me know.

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------

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<[email protected]>
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<[email protected]>

MIME-Version: 1.0
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From: (e-mail address removed) (Dana Brash [MSFT])
Organization: Microsoft
Date: Mon, 21 Feb 2005 10:53:19 GMT
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office XP
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Hi,

Just want to say Hi, and I was wondering how your solution is progressing.
If I can do anything to further your endeavors please let me know. It is my
pleasure to be of assistance.

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

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Support page: http://support.microsoft.com/common/international.aspx.
=====================================================
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--------------------

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MIME-Version: 1.0
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Content-Transfer-Encoding: 7bit
From: (e-mail address removed) (Dana Brash [MSFT])
Organization: Microsoft
Date: Thu, 17 Feb 2005 07:30:08 GMT
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office XP
X-Tomcat-NG: microsoft.public.office.setup
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Hello,

Thanks for the update and the great information.

I have reviewed this, and, as I'm sure you are aware, it would appear that
the difference is in how the Office Picture Manager registers its file
association in Windows. I have noticed that by modifying the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key, I can control the Windows side registration to associate the
file with OIS. However, OIS does not have the association registered.
When I double click a .bmp file it launches in OIS. Based on this
experience, I assumed that this would resolve your issue, though I
understand more clearly now that it does not.

When I associate .bmp files in OIS, I notice the same keys change as are
demonstrated in your sample script. After this setting is changed, the
.bmp file will be visibly associated in OIS. However, I can change the
file association again in Windows to 'always open' with mspaint, iexplore,
or etc... and have the Windows setting override OIS. At this point OIS
will still display that the .bmp file is associated, though double clicking
the file will launch the other application. This behavior seems
particularly linked to the HKCU keys, especially the Application string.

To test this, I performed these steps.
1. I opened OIS.exe and set it to associate with the .bmp file types. I
could then double-click a .bmp file and it would launch in OIS
2. I reviewed the registry and noticed the HKEY_CLASSES_ROOT\.bmp (default)
string value is set to OISbmpfile
3. In Windows Explorer, I right clicked > Open with > Choose Program >
Paint > Always use the selected program...
4. Reviewed the settings in OIS, and noticed that the .bmp setting is still
set to associated
5. Reviewed the HKCU key
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key and noticed the string value Application set to mspaint
6. Deleted the Application string and again the file opened with OIS when
double clicked
7. Added the Application string back and set it to OIS.exe and again the
file opened with OIS when double clicked
8. Modified the Application string to mspaint.exe and bmp files again open
with Paint, though OIS still shows the association.

Based on this research, it would appear that the .reg file I suggested
previously should add the necessary keys to associate graphics files with
specific applications in Windows, though they may not show as specifically
associated in OIS. If this was not your experience, I would be curious to
know what did happen when you tested it on your end.

Also from this experiment, it seems that you may want to include the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key in your .reg file and set the Application string value to
ois.exe.

I hope this information is helpful, that you are well rested now, and that
things will go more smoothly for you. Please keep us posted with your
progress, and if you have any more questions I'd be happy to help.

Kindest regards,
Dana

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
that
are

e

E
xt" registry setting is not change by the Picture Manager Process.

Based on my research, here is the regfile that will set .bmp, .gif. ..jpe,
.jpeg, .jpg and .png files to open with Picture Manager. Now I have to get
it into my transform and test it on my VM, but first I need some shut eye.
=======================================
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\.bmp]
@="OISbmpfile"

[HKEY_CLASSES_ROOT\.gif]
@="OISgiffile"

[HKEY_CLASSES_ROOT\.jpe]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.jpeg]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.jpg]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.png]
@="OISpngfile"

[HKEY_CLASSES_ROOT\OISbmpfile]
@="Bitmap Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISbmpfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",3"

[HKEY_CLASSES_ROOT\OISbmpfile\shell]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Open]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile]
@="GIF Image"

[HKEY_CLASSES_ROOT\OISgiffile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",2"

[HKEY_CLASSES_ROOT\OISgiffile\shell]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Edit]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile\shell\Open]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISgiffile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile]
@="JPEG Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISjpegfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",1"

[HKEY_CLASSES_ROOT\OISjpegfile\shell]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Open]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile]
@="PNG Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISpngfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",4"

[HKEY_CLASSES_ROOT\OISpngfile\shell]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile\shell\Open]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISpngfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""
=======================================


:

Hi,

Thanks for your response, and I'm sorry to hear that the steps I provided
did not resolve the issue for you.

I look forward to hearing how things go with Bob's suggested addition.

If

possible, please let me know which of the 3 options you were trying, what
steps you followed, and what the actual results were. I would be very
happy to continue working on solving this problem with you. Please provide
me with this further information so that I may continue my research.

Thanks very much!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
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Microsoft technology partners in the United States and Canada.

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BCPS:

https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469

Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

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--------------------
Thread-Topic: .jpg .gif .bmp file associations gone, upgrade from Office XP
thread-index: AcUUghdR3dNtfosmRqi7ZXay0LwgQg==
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From: "=?Utf-8?B?ZmJhcnRyb20=?=" <[email protected]>
References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from

Office

XP
Date: Wed, 16 Feb 2005 15:49:01 -0800
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Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.office.setup:10582
X-Tomcat-NG: microsoft.public.office.setup

It didn't work. I am checking into the additional registry keys in
HKEY_Classes_Root that Bob mentioned.

:

Hello,

Just want to write in to see if you have opportunity to review my
previous
post. Thanks also to Bob for his contribution.

Please drop me a quick note at your convenience to let me know the
current
status of this issue. If you have any concerns, please do not hesitate
to
let me know.

Thanks, and have a great day!

Sincerely,
Dana

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your

newsreader

so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to
all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:

https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469

Others:
https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page:
http://support.microsoft.com/default.aspx?scid=/international.aspx.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
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--------------------
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<[email protected]>
MIME-Version: 1.0
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From: (e-mail address removed) (Dana Brash [MSFT])
Organization: Microsoft
Date: Mon, 14 Feb 2005 02:53:39 GMT
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office
XP
X-Tomcat-NG: microsoft.public.office.setup
Message-ID: <[email protected]>
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NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122

Hello,

Thank you for your prompt response, and I apologize for my delayed
response
due to the weekend. I also apologize that I did not fully understand
your
original concerns and provide a more thorough answer. I have performed
further research to more thoroughly answer your question.

When Office 2000 or Office XP is upgraded to Office System 2003, the
graphic file extensions associated with Microsoft Photo Editor are
removed
even if the extensions have been re-associated with a different
graphics
file handler. Although Office 2003 installs the Microsoft Office
Picture
Manager, it does not automatically associate the graphics file
extensions
during the installation.
Picture Manager offers the user a choice during the first run by the
user.

Unfortunately, this is by design. It is a limitation in Windows
installer
because it does not know the file association to keep it if it is
associated to something else.

There are several options to manage this scenario. Please choose the
option that best applies to your needs.

Option 1:
You can re-install Photo Editor on all the systems. This is
essentially
rolling out an office installation through current methods and only
installing the Photo Editor component. To re-install Photo Editor
please
follow the instructions in this link:
http://support.microsoft.com/?id=817095

Option 2:
You can include the necessary registry settings in your MST by adding
the
keys in CIW to associate the graphics files with the appropriate
applications. I have generated a sample script for you below. You
should
generate your own script following these steps:

1. On a system that is configured with appropriate file associations,
export the following registry keys to file:


HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\File

E

x

E

x

E

x

E

x

E

x

t
s\.jpg
* you can of course add the keys for any other image files you want
to
associate as well
** to export the keys, open regedit, browse to the key, right click
and
choose export


2. Copy the resultant .reg file information into one .reg file,
including
the "Windows Registry Editor Version 5.00" line only once at the top.

3. In CIW, on screen 12 of 24, Import the .reg file created in

step
#2.

Here is a sample file that I created from my system:
++++++//BEGIN FILE CUT BELOW LINE\\++++++++++++

Windows Registry Editor Version 5.00



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp]
"Application"="ois.exe"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp\OpenWithList]
"a"="mspaint.exe"
"MRUList"="dcba"
"b"="iexplore.exe"
"c"="shimgvw.dll"
"d"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp\OpenWithProgids]
"Paint.Picture"=hex(0):



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg]



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg\OpenWithList]
"a"="shimgvw.dll"
"MRUList"="ebadc"
"b"="mspaint.exe"
"c"="iexplore.exe"
"d"="msnmsgr.exe"
"e"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg\OpenWithProgids]
"jpegfile"=hex(0):




[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif]
"Application"="ois.exe"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif\OpenWithList]
"a"="shimgvw.dll"
"MRUList"="ebadc"
"b"="mspaint.exe"
"c"="iexplore.exe"
"d"="msnmsgr.exe"
"e"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif\OpenWithProgids]
"giffile"=hex(0):

++++++++++//END FILE CUT ABOVE LINE\\++++++++++++++++

Option 3:

If you have already rolled out the installation and would rather not
re-install office, you can publish a .bat file or implement it as a
login
script to call the .reg file created above. The .bat file should
include
a
line to call the .reg with this syntax:
REGEDIT /S "\\servername\Sharename\name.reg"

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader
so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical
phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a

week
to

all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:


https://partner.microsoft.com/US/technicalsupport/supportoverview/4001046

9 9

confers
no

 

[Dana Brash [MSFT]]

Hi,

Just a followup on this post. I am wondering if you have any questions or
concerns about this issue. If you need further assistance, please do not
hesitate to let me know.

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------

X-Tomcat-ID: 201561498
References: <[email protected]>

<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>

MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: (e-mail address removed) (Dana Brash [MSFT])
Organization: Microsoft
Date: Mon, 21 Feb 2005 10:53:19 GMT
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office XP
X-Tomcat-NG: microsoft.public.office.setup
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Hi,

Just want to say Hi, and I was wondering how your solution is progressing.
If I can do anything to further your endeavors please let me know. It is my
pleasure to be of assistance.

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------

X-Tomcat-ID: 159077782
References: <[email protected]>

<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>

MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: (e-mail address removed) (Dana Brash [MSFT])
Organization: Microsoft
Date: Thu, 17 Feb 2005 07:30:08 GMT
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office XP
X-Tomcat-NG: microsoft.public.office.setup
Message-ID: <#[email protected]>
Newsgroups: microsoft.public.office.setup
Lines: 758
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Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.office.setup:10596
NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122

Hello,

Thanks for the update and the great information.

I have reviewed this, and, as I'm sure you are aware, it would appear that
the difference is in how the Office Picture Manager registers its file
association in Windows. I have noticed that by modifying the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key, I can control the Windows side registration to associate the
file with OIS. However, OIS does not have the association registered.
When I double click a .bmp file it launches in OIS. Based on this
experience, I assumed that this would resolve your issue, though I
understand more clearly now that it does not.

When I associate .bmp files in OIS, I notice the same keys change as are
demonstrated in your sample script. After this setting is changed, the
.bmp file will be visibly associated in OIS. However, I can change the
file association again in Windows to 'always open' with mspaint, iexplore,
or etc... and have the Windows setting override OIS. At this point OIS
will still display that the .bmp file is associated, though double clicking
the file will launch the other application. This behavior seems
particularly linked to the HKCU keys, especially the Application string.

To test this, I performed these steps.
1. I opened OIS.exe and set it to associate with the .bmp file types. I
could then double-click a .bmp file and it would launch in OIS
2. I reviewed the registry and noticed the HKEY_CLASSES_ROOT\.bmp (default)
string value is set to OISbmpfile
3. In Windows Explorer, I right clicked > Open with > Choose Program >
Paint > Always use the selected program...
4. Reviewed the settings in OIS, and noticed that the .bmp setting is still
set to associated
5. Reviewed the HKCU key
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key and noticed the string value Application set to mspaint
6. Deleted the Application string and again the file opened with OIS when
double clicked
7. Added the Application string back and set it to OIS.exe and again the
file opened with OIS when double clicked
8. Modified the Application string to mspaint.exe and bmp files again open
with Paint, though OIS still shows the association.

Based on this research, it would appear that the .reg file I suggested
previously should add the necessary keys to associate graphics files with
specific applications in Windows, though they may not show as specifically
associated in OIS. If this was not your experience, I would be curious to
know what did happen when you tested it on your end.

Also from this experiment, it seems that you may want to include the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key in your .reg file and set the Application string value to
ois.exe.

I hope this information is helpful, that you are well rested now, and that
things will go more smoothly for you. Please keep us posted with your
progress, and if you have any more questions I'd be happy to help.

Kindest regards,
Dana

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
that
are

e

E
xt" registry setting is not change by the Picture Manager Process.

Based on my research, here is the regfile that will set .bmp, .gif. ..jpe,
.jpeg, .jpg and .png files to open with Picture Manager. Now I have to get
it into my transform and test it on my VM, but first I need some shut eye.
=======================================
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\.bmp]
@="OISbmpfile"

[HKEY_CLASSES_ROOT\.gif]
@="OISgiffile"

[HKEY_CLASSES_ROOT\.jpe]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.jpeg]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.jpg]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.png]
@="OISpngfile"

[HKEY_CLASSES_ROOT\OISbmpfile]
@="Bitmap Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISbmpfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",3"

[HKEY_CLASSES_ROOT\OISbmpfile\shell]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Open]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile]
@="GIF Image"

[HKEY_CLASSES_ROOT\OISgiffile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",2"

[HKEY_CLASSES_ROOT\OISgiffile\shell]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Edit]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile\shell\Open]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISgiffile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile]
@="JPEG Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISjpegfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",1"

[HKEY_CLASSES_ROOT\OISjpegfile\shell]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Open]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile]
@="PNG Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISpngfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",4"

[HKEY_CLASSES_ROOT\OISpngfile\shell]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile\shell\Open]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISpngfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""
=======================================


:

Hi,

Thanks for your response, and I'm sorry to hear that the steps I provided
did not resolve the issue for you.

I look forward to hearing how things go with Bob's suggested addition.

If

possible, please let me know which of the 3 options you were trying, what
steps you followed, and what the actual results were. I would be very
happy to continue working on solving this problem with you. Please provide
me with this further information so that I may continue my research.

Thanks very much!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:

https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469

Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------
Thread-Topic: .jpg .gif .bmp file associations gone, upgrade from Office XP
thread-index: AcUUghdR3dNtfosmRqi7ZXay0LwgQg==
X-WBNR-Posting-Host: 64.1.44.68
From: "=?Utf-8?B?ZmJhcnRyb20=?=" <[email protected]>
References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from

Office

XP
Date: Wed, 16 Feb 2005 15:49:01 -0800
Lines: 402
Message-ID: <[email protected]>
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
Newsgroups: microsoft.public.office.setup
NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
Path: TK2MSFTNGXA01.phx.gbl!cpmsftngxa06.phx.gbl!TK2MSFTNGXA03.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.office.setup:10582
X-Tomcat-NG: microsoft.public.office.setup

It didn't work. I am checking into the additional registry keys in
HKEY_Classes_Root that Bob mentioned.

:

Hello,

Just want to write in to see if you have opportunity to review my
previous
post. Thanks also to Bob for his contribution.

Please drop me a quick note at your convenience to let me know the
current
status of this issue. If you have any concerns, please do not hesitate
to
let me know.

Thanks, and have a great day!

Sincerely,
Dana

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your

newsreader

so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to
all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:

https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469

Others:
https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page:
http://support.microsoft.com/default.aspx?scid=/international.aspx.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.


--------------------
X-Tomcat-ID: 54056339
References: <[email protected]>
<[email protected]>
<[email protected]>
MIME-Version: 1.0
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From: (e-mail address removed) (Dana Brash [MSFT])
Organization: Microsoft
Date: Mon, 14 Feb 2005 02:53:39 GMT
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office
XP
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Hello,

Thank you for your prompt response, and I apologize for my delayed
response
due to the weekend. I also apologize that I did not fully understand
your
original concerns and provide a more thorough answer. I have performed
further research to more thoroughly answer your question.

When Office 2000 or Office XP is upgraded to Office System 2003, the
graphic file extensions associated with Microsoft Photo Editor are
removed
even if the extensions have been re-associated with a different
graphics
file handler. Although Office 2003 installs the Microsoft Office
Picture
Manager, it does not automatically associate the graphics file
extensions
during the installation.
Picture Manager offers the user a choice during the first run by the
user.

Unfortunately, this is by design. It is a limitation in Windows
installer
because it does not know the file association to keep it if it is
associated to something else.

There are several options to manage this scenario. Please choose the
option that best applies to your needs.

Option 1:
You can re-install Photo Editor on all the systems. This is
essentially
rolling out an office installation through current methods and only
installing the Photo Editor component. To re-install Photo Editor
please
follow the instructions in this link:
http://support.microsoft.com/?id=817095

Option 2:
You can include the necessary registry settings in your MST by adding
the
keys in CIW to associate the graphics files with the appropriate
applications. I have generated a sample script for you below. You
should
generate your own script following these steps:

1. On a system that is configured with appropriate file associations,
export the following registry keys to file:


HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\File

E

x

E

x

E

x

E

x

E

x

t
s\.jpg
* you can of course add the keys for any other image files you want
to
associate as well
** to export the keys, open regedit, browse to the key, right click
and
choose export


2. Copy the resultant .reg file information into one .reg file,
including
the "Windows Registry Editor Version 5.00" line only once at the top.

3. In CIW, on screen 12 of 24, Import the .reg file created in

step
#2.

Here is a sample file that I created from my system:
++++++//BEGIN FILE CUT BELOW LINE\\++++++++++++

Windows Registry Editor Version 5.00



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp]
"Application"="ois.exe"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp\OpenWithList]
"a"="mspaint.exe"
"MRUList"="dcba"
"b"="iexplore.exe"
"c"="shimgvw.dll"
"d"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp\OpenWithProgids]
"Paint.Picture"=hex(0):



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg]



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg\OpenWithList]
"a"="shimgvw.dll"
"MRUList"="ebadc"
"b"="mspaint.exe"
"c"="iexplore.exe"
"d"="msnmsgr.exe"
"e"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg\OpenWithProgids]
"jpegfile"=hex(0):




[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif]
"Application"="ois.exe"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif\OpenWithList]
"a"="shimgvw.dll"
"MRUList"="ebadc"
"b"="mspaint.exe"
"c"="iexplore.exe"
"d"="msnmsgr.exe"
"e"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif\OpenWithProgids]
"giffile"=hex(0):

++++++++++//END FILE CUT ABOVE LINE\\++++++++++++++++

Option 3:

If you have already rolled out the installation and would rather not
re-install office, you can publish a .bat file or implement it as a
login
script to call the .reg file created above. The .bat file should
include
a
line to call the .reg with this syntax:
REGEDIT /S "\\servername\Sharename\name.reg"

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader
so
that others may learn and benefit from your issue.
=====================================================
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to

all
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This and other support options are available here:
BCPS:


https://partner.microsoft.com/US/technicalsupport/supportoverview/4001046

9 9

confers
no

 

[Dana Brash [MSFT]]

Hi,

Just a followup on this post. I am wondering if you have any questions or
concerns about this issue. If you need further assistance, please do not
hesitate to let me know.

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

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=====================================================
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--------------------

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From: (e-mail address removed) (Dana Brash [MSFT])
Organization: Microsoft
Date: Mon, 21 Feb 2005 10:53:19 GMT
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office XP
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Hi,

Just want to say Hi, and I was wondering how your solution is progressing.
If I can do anything to further your endeavors please let me know. It is my
pleasure to be of assistance.

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

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=====================================================
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--------------------

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From: (e-mail address removed) (Dana Brash [MSFT])
Organization: Microsoft
Date: Thu, 17 Feb 2005 07:30:08 GMT
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office XP
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Hello,

Thanks for the update and the great information.

I have reviewed this, and, as I'm sure you are aware, it would appear that
the difference is in how the Office Picture Manager registers its file
association in Windows. I have noticed that by modifying the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key, I can control the Windows side registration to associate the
file with OIS. However, OIS does not have the association registered.
When I double click a .bmp file it launches in OIS. Based on this
experience, I assumed that this would resolve your issue, though I
understand more clearly now that it does not.

When I associate .bmp files in OIS, I notice the same keys change as are
demonstrated in your sample script. After this setting is changed, the
.bmp file will be visibly associated in OIS. However, I can change the
file association again in Windows to 'always open' with mspaint, iexplore,
or etc... and have the Windows setting override OIS. At this point OIS
will still display that the .bmp file is associated, though double clicking
the file will launch the other application. This behavior seems
particularly linked to the HKCU keys, especially the Application string.

To test this, I performed these steps.
1. I opened OIS.exe and set it to associate with the .bmp file types. I
could then double-click a .bmp file and it would launch in OIS
2. I reviewed the registry and noticed the HKEY_CLASSES_ROOT\.bmp (default)
string value is set to OISbmpfile
3. In Windows Explorer, I right clicked > Open with > Choose Program >
Paint > Always use the selected program...
4. Reviewed the settings in OIS, and noticed that the .bmp setting is still
set to associated
5. Reviewed the HKCU key
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key and noticed the string value Application set to mspaint
6. Deleted the Application string and again the file opened with OIS when
double clicked
7. Added the Application string back and set it to OIS.exe and again the
file opened with OIS when double clicked
8. Modified the Application string to mspaint.exe and bmp files again open
with Paint, though OIS still shows the association.

Based on this research, it would appear that the .reg file I suggested
previously should add the necessary keys to associate graphics files with
specific applications in Windows, though they may not show as specifically
associated in OIS. If this was not your experience, I would be curious to
know what did happen when you tested it on your end.

Also from this experiment, it seems that you may want to include the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key in your .reg file and set the Application string value to
ois.exe.

I hope this information is helpful, that you are well rested now, and that
things will go more smoothly for you. Please keep us posted with your
progress, and if you have any more questions I'd be happy to help.

Kindest regards,
Dana

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
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=====================================================
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--------------------
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
that
are

e

E
xt" registry setting is not change by the Picture Manager Process.

Based on my research, here is the regfile that will set .bmp, .gif. ..jpe,
.jpeg, .jpg and .png files to open with Picture Manager. Now I have to get
it into my transform and test it on my VM, but first I need some shut eye.
=======================================
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\.bmp]
@="OISbmpfile"

[HKEY_CLASSES_ROOT\.gif]
@="OISgiffile"

[HKEY_CLASSES_ROOT\.jpe]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.jpeg]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.jpg]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.png]
@="OISpngfile"

[HKEY_CLASSES_ROOT\OISbmpfile]
@="Bitmap Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISbmpfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",3"

[HKEY_CLASSES_ROOT\OISbmpfile\shell]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Open]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile]
@="GIF Image"

[HKEY_CLASSES_ROOT\OISgiffile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",2"

[HKEY_CLASSES_ROOT\OISgiffile\shell]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Edit]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile\shell\Open]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISgiffile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile]
@="JPEG Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISjpegfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",1"

[HKEY_CLASSES_ROOT\OISjpegfile\shell]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Open]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile]
@="PNG Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISpngfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",4"

[HKEY_CLASSES_ROOT\OISpngfile\shell]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile\shell\Open]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISpngfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""
=======================================


:

Hi,

Thanks for your response, and I'm sorry to hear that the steps I provided
did not resolve the issue for you.

I look forward to hearing how things go with Bob's suggested addition.

If

possible, please let me know which of the 3 options you were trying, what
steps you followed, and what the actual results were. I would be very
happy to continue working on solving this problem with you. Please provide
me with this further information so that I may continue my research.

Thanks very much!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
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Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:

https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469

Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

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--------------------
Thread-Topic: .jpg .gif .bmp file associations gone, upgrade from Office XP
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It didn't work. I am checking into the additional registry keys in
HKEY_Classes_Root that Bob mentioned.

:

Hello,

Just want to write in to see if you have opportunity to review my
previous
post. Thanks also to Bob for his contribution.

Please drop me a quick note at your convenience to let me know the
current
status of this issue. If you have any concerns, please do not hesitate
to
let me know.

Thanks, and have a great day!

Sincerely,
Dana

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your

newsreader

so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to
all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:

https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469

Others:
https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page:
http://support.microsoft.com/default.aspx?scid=/international.aspx.
=====================================================
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--------------------
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Organization: Microsoft
Date: Mon, 14 Feb 2005 02:53:39 GMT
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office
XP
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Hello,

Thank you for your prompt response, and I apologize for my delayed
response
due to the weekend. I also apologize that I did not fully understand
your
original concerns and provide a more thorough answer. I have performed
further research to more thoroughly answer your question.

When Office 2000 or Office XP is upgraded to Office System 2003, the
graphic file extensions associated with Microsoft Photo Editor are
removed
even if the extensions have been re-associated with a different
graphics
file handler. Although Office 2003 installs the Microsoft Office
Picture
Manager, it does not automatically associate the graphics file
extensions
during the installation.
Picture Manager offers the user a choice during the first run by the
user.

Unfortunately, this is by design. It is a limitation in Windows
installer
because it does not know the file association to keep it if it is
associated to something else.

There are several options to manage this scenario. Please choose the
option that best applies to your needs.

Option 1:
You can re-install Photo Editor on all the systems. This is
essentially
rolling out an office installation through current methods and only
installing the Photo Editor component. To re-install Photo Editor
please
follow the instructions in this link:
http://support.microsoft.com/?id=817095

Option 2:
You can include the necessary registry settings in your MST by adding
the
keys in CIW to associate the graphics files with the appropriate
applications. I have generated a sample script for you below. You
should
generate your own script following these steps:

1. On a system that is configured with appropriate file associations,
export the following registry keys to file:


HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\File

E

x

E

x

E

x

E

x

E

x

t
s\.jpg
* you can of course add the keys for any other image files you want
to
associate as well
** to export the keys, open regedit, browse to the key, right click
and
choose export


2. Copy the resultant .reg file information into one .reg file,
including
the "Windows Registry Editor Version 5.00" line only once at the top.

3. In CIW, on screen 12 of 24, Import the .reg file created in

step
#2.

Here is a sample file that I created from my system:
++++++//BEGIN FILE CUT BELOW LINE\\++++++++++++

Windows Registry Editor Version 5.00



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp]
"Application"="ois.exe"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp\OpenWithList]
"a"="mspaint.exe"
"MRUList"="dcba"
"b"="iexplore.exe"
"c"="shimgvw.dll"
"d"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp\OpenWithProgids]
"Paint.Picture"=hex(0):



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg]



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg\OpenWithList]
"a"="shimgvw.dll"
"MRUList"="ebadc"
"b"="mspaint.exe"
"c"="iexplore.exe"
"d"="msnmsgr.exe"
"e"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg\OpenWithProgids]
"jpegfile"=hex(0):




[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif]
"Application"="ois.exe"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif\OpenWithList]
"a"="shimgvw.dll"
"MRUList"="ebadc"
"b"="mspaint.exe"
"c"="iexplore.exe"
"d"="msnmsgr.exe"
"e"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif\OpenWithProgids]
"giffile"=hex(0):

++++++++++//END FILE CUT ABOVE LINE\\++++++++++++++++

Option 3:

If you have already rolled out the installation and would rather not
re-install office, you can publish a .bat file or implement it as a
login
script to call the .reg file created above. The .bat file should
include
a
line to call the .reg with this syntax:
REGEDIT /S "\\servername\Sharename\name.reg"

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader
so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical
phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a

week
to

all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:


https://partner.microsoft.com/US/technicalsupport/supportoverview/4001046

9 9

confers
no

 

[Dana Brash [MSFT]]

Hi,

Just a followup on this post. I am wondering if you have any questions or
concerns about this issue. If you need further assistance, please do not
hesitate to let me know.

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------

X-Tomcat-ID: 201561498
References: <[email protected]>

<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>

MIME-Version: 1.0
Content-Type: text/plain
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From: (e-mail address removed) (Dana Brash [MSFT])
Organization: Microsoft
Date: Mon, 21 Feb 2005 10:53:19 GMT
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office XP
X-Tomcat-NG: microsoft.public.office.setup
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Hi,

Just want to say Hi, and I was wondering how your solution is progressing.
If I can do anything to further your endeavors please let me know. It is my
pleasure to be of assistance.

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------

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<[email protected]>
<[email protected]>
<[email protected]>
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MIME-Version: 1.0
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From: (e-mail address removed) (Dana Brash [MSFT])
Organization: Microsoft
Date: Thu, 17 Feb 2005 07:30:08 GMT
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office XP
X-Tomcat-NG: microsoft.public.office.setup
Message-ID: <#[email protected]>
Newsgroups: microsoft.public.office.setup
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Hello,

Thanks for the update and the great information.

I have reviewed this, and, as I'm sure you are aware, it would appear that
the difference is in how the Office Picture Manager registers its file
association in Windows. I have noticed that by modifying the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key, I can control the Windows side registration to associate the
file with OIS. However, OIS does not have the association registered.
When I double click a .bmp file it launches in OIS. Based on this
experience, I assumed that this would resolve your issue, though I
understand more clearly now that it does not.

When I associate .bmp files in OIS, I notice the same keys change as are
demonstrated in your sample script. After this setting is changed, the
.bmp file will be visibly associated in OIS. However, I can change the
file association again in Windows to 'always open' with mspaint, iexplore,
or etc... and have the Windows setting override OIS. At this point OIS
will still display that the .bmp file is associated, though double clicking
the file will launch the other application. This behavior seems
particularly linked to the HKCU keys, especially the Application string.

To test this, I performed these steps.
1. I opened OIS.exe and set it to associate with the .bmp file types. I
could then double-click a .bmp file and it would launch in OIS
2. I reviewed the registry and noticed the HKEY_CLASSES_ROOT\.bmp (default)
string value is set to OISbmpfile
3. In Windows Explorer, I right clicked > Open with > Choose Program >
Paint > Always use the selected program...
4. Reviewed the settings in OIS, and noticed that the .bmp setting is still
set to associated
5. Reviewed the HKCU key
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key and noticed the string value Application set to mspaint
6. Deleted the Application string and again the file opened with OIS when
double clicked
7. Added the Application string back and set it to OIS.exe and again the
file opened with OIS when double clicked
8. Modified the Application string to mspaint.exe and bmp files again open
with Paint, though OIS still shows the association.

Based on this research, it would appear that the .reg file I suggested
previously should add the necessary keys to associate graphics files with
specific applications in Windows, though they may not show as specifically
associated in OIS. If this was not your experience, I would be curious to
know what did happen when you tested it on your end.

Also from this experiment, it seems that you may want to include the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key in your .reg file and set the Application string value to
ois.exe.

I hope this information is helpful, that you are well rested now, and that
things will go more smoothly for you. Please keep us posted with your
progress, and if you have any more questions I'd be happy to help.

Kindest regards,
Dana

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
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Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
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=====================================================
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--------------------
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
that
are

e

E
xt" registry setting is not change by the Picture Manager Process.

Based on my research, here is the regfile that will set .bmp, .gif. ..jpe,
.jpeg, .jpg and .png files to open with Picture Manager. Now I have to get
it into my transform and test it on my VM, but first I need some shut eye.
=======================================
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\.bmp]
@="OISbmpfile"

[HKEY_CLASSES_ROOT\.gif]
@="OISgiffile"

[HKEY_CLASSES_ROOT\.jpe]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.jpeg]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.jpg]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.png]
@="OISpngfile"

[HKEY_CLASSES_ROOT\OISbmpfile]
@="Bitmap Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISbmpfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",3"

[HKEY_CLASSES_ROOT\OISbmpfile\shell]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Open]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile]
@="GIF Image"

[HKEY_CLASSES_ROOT\OISgiffile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",2"

[HKEY_CLASSES_ROOT\OISgiffile\shell]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Edit]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile\shell\Open]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISgiffile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile]
@="JPEG Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISjpegfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",1"

[HKEY_CLASSES_ROOT\OISjpegfile\shell]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Open]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile]
@="PNG Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISpngfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",4"

[HKEY_CLASSES_ROOT\OISpngfile\shell]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile\shell\Open]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISpngfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""
=======================================


:

Hi,

Thanks for your response, and I'm sorry to hear that the steps I provided
did not resolve the issue for you.

I look forward to hearing how things go with Bob's suggested addition.

If

possible, please let me know which of the 3 options you were trying, what
steps you followed, and what the actual results were. I would be very
happy to continue working on solving this problem with you. Please provide
me with this further information so that I may continue my research.

Thanks very much!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
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Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:

https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469

Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

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--------------------
Thread-Topic: .jpg .gif .bmp file associations gone, upgrade from Office XP
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References: <[email protected]>
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<[email protected]>
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Subject: RE: .jpg .gif .bmp file associations gone, upgrade from

Office

XP
Date: Wed, 16 Feb 2005 15:49:01 -0800
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X-Tomcat-NG: microsoft.public.office.setup

It didn't work. I am checking into the additional registry keys in
HKEY_Classes_Root that Bob mentioned.

:

Hello,

Just want to write in to see if you have opportunity to review my
previous
post. Thanks also to Bob for his contribution.

Please drop me a quick note at your convenience to let me know the
current
status of this issue. If you have any concerns, please do not hesitate
to
let me know.

Thanks, and have a great day!

Sincerely,
Dana

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your

newsreader

so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to
all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:

https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469

Others:
https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
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=====================================================
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--------------------
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MIME-Version: 1.0
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From: (e-mail address removed) (Dana Brash [MSFT])
Organization: Microsoft
Date: Mon, 14 Feb 2005 02:53:39 GMT
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office
XP
X-Tomcat-NG: microsoft.public.office.setup
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Hello,

Thank you for your prompt response, and I apologize for my delayed
response
due to the weekend. I also apologize that I did not fully understand
your
original concerns and provide a more thorough answer. I have performed
further research to more thoroughly answer your question.

When Office 2000 or Office XP is upgraded to Office System 2003, the
graphic file extensions associated with Microsoft Photo Editor are
removed
even if the extensions have been re-associated with a different
graphics
file handler. Although Office 2003 installs the Microsoft Office
Picture
Manager, it does not automatically associate the graphics file
extensions
during the installation.
Picture Manager offers the user a choice during the first run by the
user.

Unfortunately, this is by design. It is a limitation in Windows
installer
because it does not know the file association to keep it if it is
associated to something else.

There are several options to manage this scenario. Please choose the
option that best applies to your needs.

Option 1:
You can re-install Photo Editor on all the systems. This is
essentially
rolling out an office installation through current methods and only
installing the Photo Editor component. To re-install Photo Editor
please
follow the instructions in this link:
http://support.microsoft.com/?id=817095

Option 2:
You can include the necessary registry settings in your MST by adding
the
keys in CIW to associate the graphics files with the appropriate
applications. I have generated a sample script for you below. You
should
generate your own script following these steps:

1. On a system that is configured with appropriate file associations,
export the following registry keys to file:


HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\File

E

x

E

x

E

x

E

x

E

x

t
s\.jpg
* you can of course add the keys for any other image files you want
to
associate as well
** to export the keys, open regedit, browse to the key, right click
and
choose export


2. Copy the resultant .reg file information into one .reg file,
including
the "Windows Registry Editor Version 5.00" line only once at the top.

3. In CIW, on screen 12 of 24, Import the .reg file created in

step
#2.

Here is a sample file that I created from my system:
++++++//BEGIN FILE CUT BELOW LINE\\++++++++++++

Windows Registry Editor Version 5.00



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp]
"Application"="ois.exe"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp\OpenWithList]
"a"="mspaint.exe"
"MRUList"="dcba"
"b"="iexplore.exe"
"c"="shimgvw.dll"
"d"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp\OpenWithProgids]
"Paint.Picture"=hex(0):



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg]



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg\OpenWithList]
"a"="shimgvw.dll"
"MRUList"="ebadc"
"b"="mspaint.exe"
"c"="iexplore.exe"
"d"="msnmsgr.exe"
"e"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg\OpenWithProgids]
"jpegfile"=hex(0):




[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif]
"Application"="ois.exe"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif\OpenWithList]
"a"="shimgvw.dll"
"MRUList"="ebadc"
"b"="mspaint.exe"
"c"="iexplore.exe"
"d"="msnmsgr.exe"
"e"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif\OpenWithProgids]
"giffile"=hex(0):

++++++++++//END FILE CUT ABOVE LINE\\++++++++++++++++

Option 3:

If you have already rolled out the installation and would rather not
re-install office, you can publish a .bat file or implement it as a
login
script to call the .reg file created above. The .bat file should
include
a
line to call the .reg with this syntax:
REGEDIT /S "\\servername\Sharename\name.reg"

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader
so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical
phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a

week
to

all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:


https://partner.microsoft.com/US/technicalsupport/supportoverview/4001046

9 9

confers
no

 

[Dana Brash [MSFT]]

Hi,

Just a followup on this post. I am wondering if you have any questions or
concerns about this issue. If you need further assistance, please do not
hesitate to let me know.

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------

X-Tomcat-ID: 201561498
References: <[email protected]>

<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>

MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: (e-mail address removed) (Dana Brash [MSFT])
Organization: Microsoft
Date: Mon, 21 Feb 2005 10:53:19 GMT
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office XP
X-Tomcat-NG: microsoft.public.office.setup
Message-ID: <[email protected]>
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NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182

Hi,

Just want to say Hi, and I was wondering how your solution is progressing.
If I can do anything to further your endeavors please let me know. It is my
pleasure to be of assistance.

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------

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From: (e-mail address removed) (Dana Brash [MSFT])
Organization: Microsoft
Date: Thu, 17 Feb 2005 07:30:08 GMT
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office XP
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Hello,

Thanks for the update and the great information.

I have reviewed this, and, as I'm sure you are aware, it would appear that
the difference is in how the Office Picture Manager registers its file
association in Windows. I have noticed that by modifying the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key, I can control the Windows side registration to associate the
file with OIS. However, OIS does not have the association registered.
When I double click a .bmp file it launches in OIS. Based on this
experience, I assumed that this would resolve your issue, though I
understand more clearly now that it does not.

When I associate .bmp files in OIS, I notice the same keys change as are
demonstrated in your sample script. After this setting is changed, the
.bmp file will be visibly associated in OIS. However, I can change the
file association again in Windows to 'always open' with mspaint, iexplore,
or etc... and have the Windows setting override OIS. At this point OIS
will still display that the .bmp file is associated, though double clicking
the file will launch the other application. This behavior seems
particularly linked to the HKCU keys, especially the Application string.

To test this, I performed these steps.
1. I opened OIS.exe and set it to associate with the .bmp file types. I
could then double-click a .bmp file and it would launch in OIS
2. I reviewed the registry and noticed the HKEY_CLASSES_ROOT\.bmp (default)
string value is set to OISbmpfile
3. In Windows Explorer, I right clicked > Open with > Choose Program >
Paint > Always use the selected program...
4. Reviewed the settings in OIS, and noticed that the .bmp setting is still
set to associated
5. Reviewed the HKCU key
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key and noticed the string value Application set to mspaint
6. Deleted the Application string and again the file opened with OIS when
double clicked
7. Added the Application string back and set it to OIS.exe and again the
file opened with OIS when double clicked
8. Modified the Application string to mspaint.exe and bmp files again open
with Paint, though OIS still shows the association.

Based on this research, it would appear that the .reg file I suggested
previously should add the necessary keys to associate graphics files with
specific applications in Windows, though they may not show as specifically
associated in OIS. If this was not your experience, I would be curious to
know what did happen when you tested it on your end.

Also from this experiment, it seems that you may want to include the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key in your .reg file and set the Application string value to
ois.exe.

I hope this information is helpful, that you are well rested now, and that
things will go more smoothly for you. Please keep us posted with your
progress, and if you have any more questions I'd be happy to help.

Kindest regards,
Dana

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
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--------------------
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
that
are

e

E
xt" registry setting is not change by the Picture Manager Process.

Based on my research, here is the regfile that will set .bmp, .gif. ..jpe,
.jpeg, .jpg and .png files to open with Picture Manager. Now I have to get
it into my transform and test it on my VM, but first I need some shut eye.
=======================================
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\.bmp]
@="OISbmpfile"

[HKEY_CLASSES_ROOT\.gif]
@="OISgiffile"

[HKEY_CLASSES_ROOT\.jpe]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.jpeg]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.jpg]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.png]
@="OISpngfile"

[HKEY_CLASSES_ROOT\OISbmpfile]
@="Bitmap Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISbmpfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",3"

[HKEY_CLASSES_ROOT\OISbmpfile\shell]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Open]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile]
@="GIF Image"

[HKEY_CLASSES_ROOT\OISgiffile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",2"

[HKEY_CLASSES_ROOT\OISgiffile\shell]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Edit]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile\shell\Open]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISgiffile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile]
@="JPEG Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISjpegfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",1"

[HKEY_CLASSES_ROOT\OISjpegfile\shell]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Open]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile]
@="PNG Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISpngfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",4"

[HKEY_CLASSES_ROOT\OISpngfile\shell]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile\shell\Open]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISpngfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""
=======================================


:

Hi,

Thanks for your response, and I'm sorry to hear that the steps I provided
did not resolve the issue for you.

I look forward to hearing how things go with Bob's suggested addition.

If

possible, please let me know which of the 3 options you were trying, what
steps you followed, and what the actual results were. I would be very
happy to continue working on solving this problem with you. Please provide
me with this further information so that I may continue my research.

Thanks very much!

Sincerely,

Dana Brash
Microsoft Online Partner Support

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that others may learn and benefit from your issue.
=====================================================
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Thread-Topic: .jpg .gif .bmp file associations gone, upgrade from Office XP
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Office

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It didn't work. I am checking into the additional registry keys in
HKEY_Classes_Root that Bob mentioned.

:

Hello,

Just want to write in to see if you have opportunity to review my
previous
post. Thanks also to Bob for his contribution.

Please drop me a quick note at your convenience to let me know the
current
status of this issue. If you have any concerns, please do not hesitate
to
let me know.

Thanks, and have a great day!

Sincerely,
Dana

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your

newsreader

so
that others may learn and benefit from your issue.
=====================================================
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support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to
all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
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Organization: Microsoft
Date: Mon, 14 Feb 2005 02:53:39 GMT
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office
XP
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Hello,

Thank you for your prompt response, and I apologize for my delayed
response
due to the weekend. I also apologize that I did not fully understand
your
original concerns and provide a more thorough answer. I have performed
further research to more thoroughly answer your question.

When Office 2000 or Office XP is upgraded to Office System 2003, the
graphic file extensions associated with Microsoft Photo Editor are
removed
even if the extensions have been re-associated with a different
graphics
file handler. Although Office 2003 installs the Microsoft Office
Picture
Manager, it does not automatically associate the graphics file
extensions
during the installation.
Picture Manager offers the user a choice during the first run by the
user.

Unfortunately, this is by design. It is a limitation in Windows
installer
because it does not know the file association to keep it if it is
associated to something else.

There are several options to manage this scenario. Please choose the
option that best applies to your needs.

Option 1:
You can re-install Photo Editor on all the systems. This is
essentially
rolling out an office installation through current methods and only
installing the Photo Editor component. To re-install Photo Editor
please
follow the instructions in this link:
http://support.microsoft.com/?id=817095

Option 2:
You can include the necessary registry settings in your MST by adding
the
keys in CIW to associate the graphics files with the appropriate
applications. I have generated a sample script for you below. You
should
generate your own script following these steps:

1. On a system that is configured with appropriate file associations,
export the following registry keys to file:


HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\File

E

x

E

x

E

x

E

x

E

x

t
s\.jpg
* you can of course add the keys for any other image files you want
to
associate as well
** to export the keys, open regedit, browse to the key, right click
and
choose export


2. Copy the resultant .reg file information into one .reg file,
including
the "Windows Registry Editor Version 5.00" line only once at the top.

3. In CIW, on screen 12 of 24, Import the .reg file created in

step
#2.

Here is a sample file that I created from my system:
++++++//BEGIN FILE CUT BELOW LINE\\++++++++++++

Windows Registry Editor Version 5.00



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp]
"Application"="ois.exe"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp\OpenWithList]
"a"="mspaint.exe"
"MRUList"="dcba"
"b"="iexplore.exe"
"c"="shimgvw.dll"
"d"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp\OpenWithProgids]
"Paint.Picture"=hex(0):



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg]



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg\OpenWithList]
"a"="shimgvw.dll"
"MRUList"="ebadc"
"b"="mspaint.exe"
"c"="iexplore.exe"
"d"="msnmsgr.exe"
"e"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg\OpenWithProgids]
"jpegfile"=hex(0):




[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif]
"Application"="ois.exe"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif\OpenWithList]
"a"="shimgvw.dll"
"MRUList"="ebadc"
"b"="mspaint.exe"
"c"="iexplore.exe"
"d"="msnmsgr.exe"
"e"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif\OpenWithProgids]
"giffile"=hex(0):

++++++++++//END FILE CUT ABOVE LINE\\++++++++++++++++

Option 3:

If you have already rolled out the installation and would rather not
re-install office, you can publish a .bat file or implement it as a
login
script to call the .reg file created above. The .bat file should
include
a
line to call the .reg with this syntax:
REGEDIT /S "\\servername\Sharename\name.reg"

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader
so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical
phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a

week
to

all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:


https://partner.microsoft.com/US/technicalsupport/supportoverview/4001046

9 9

confers
no

 

[Dana Brash [MSFT]]

Hi,

Just a followup on this post. I am wondering if you have any questions or
concerns about this issue. If you need further assistance, please do not
hesitate to let me know.

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
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BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

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--------------------

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MIME-Version: 1.0
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Date: Mon, 21 Feb 2005 10:53:19 GMT
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office XP
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Hi,

Just want to say Hi, and I was wondering how your solution is progressing.
If I can do anything to further your endeavors please let me know. It is my
pleasure to be of assistance.

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
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Microsoft technology partners in the United States and Canada.

This and other support options are available here:
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https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
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=====================================================
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--------------------

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From: (e-mail address removed) (Dana Brash [MSFT])
Organization: Microsoft
Date: Thu, 17 Feb 2005 07:30:08 GMT
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office XP
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Hello,

Thanks for the update and the great information.

I have reviewed this, and, as I'm sure you are aware, it would appear that
the difference is in how the Office Picture Manager registers its file
association in Windows. I have noticed that by modifying the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key, I can control the Windows side registration to associate the
file with OIS. However, OIS does not have the association registered.
When I double click a .bmp file it launches in OIS. Based on this
experience, I assumed that this would resolve your issue, though I
understand more clearly now that it does not.

When I associate .bmp files in OIS, I notice the same keys change as are
demonstrated in your sample script. After this setting is changed, the
.bmp file will be visibly associated in OIS. However, I can change the
file association again in Windows to 'always open' with mspaint, iexplore,
or etc... and have the Windows setting override OIS. At this point OIS
will still display that the .bmp file is associated, though double clicking
the file will launch the other application. This behavior seems
particularly linked to the HKCU keys, especially the Application string.

To test this, I performed these steps.
1. I opened OIS.exe and set it to associate with the .bmp file types. I
could then double-click a .bmp file and it would launch in OIS
2. I reviewed the registry and noticed the HKEY_CLASSES_ROOT\.bmp (default)
string value is set to OISbmpfile
3. In Windows Explorer, I right clicked > Open with > Choose Program >
Paint > Always use the selected program...
4. Reviewed the settings in OIS, and noticed that the .bmp setting is still
set to associated
5. Reviewed the HKCU key
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key and noticed the string value Application set to mspaint
6. Deleted the Application string and again the file opened with OIS when
double clicked
7. Added the Application string back and set it to OIS.exe and again the
file opened with OIS when double clicked
8. Modified the Application string to mspaint.exe and bmp files again open
with Paint, though OIS still shows the association.

Based on this research, it would appear that the .reg file I suggested
previously should add the necessary keys to associate graphics files with
specific applications in Windows, though they may not show as specifically
associated in OIS. If this was not your experience, I would be curious to
know what did happen when you tested it on your end.

Also from this experiment, it seems that you may want to include the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileE

x

t
s\.bmp key in your .reg file and set the Application string value to
ois.exe.

I hope this information is helpful, that you are well rested now, and that
things will go more smoothly for you. Please keep us posted with your
progress, and if you have any more questions I'd be happy to help.

Kindest regards,
Dana

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
that
are

e

E
xt" registry setting is not change by the Picture Manager Process.

Based on my research, here is the regfile that will set .bmp, .gif. ..jpe,
.jpeg, .jpg and .png files to open with Picture Manager. Now I have to get
it into my transform and test it on my VM, but first I need some shut eye.
=======================================
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\.bmp]
@="OISbmpfile"

[HKEY_CLASSES_ROOT\.gif]
@="OISgiffile"

[HKEY_CLASSES_ROOT\.jpe]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.jpeg]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.jpg]
@="OISjpegfile"

[HKEY_CLASSES_ROOT\.png]
@="OISpngfile"

[HKEY_CLASSES_ROOT\OISbmpfile]
@="Bitmap Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISbmpfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",3"

[HKEY_CLASSES_ROOT\OISbmpfile\shell]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Open]

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISbmpfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile]
@="GIF Image"

[HKEY_CLASSES_ROOT\OISgiffile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",2"

[HKEY_CLASSES_ROOT\OISgiffile\shell]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Edit]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile\shell\Open]

[HKEY_CLASSES_ROOT\OISgiffile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISgiffile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISgiffile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile]
@="JPEG Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISjpegfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",1"

[HKEY_CLASSES_ROOT\OISjpegfile\shell]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Open]

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISjpegfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile]
@="PNG Image"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\OISpngfile\DefaultIcon]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\",4"

[HKEY_CLASSES_ROOT\OISpngfile\shell]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Edit]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Edit\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellEdit \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile\shell\Open]

[HKEY_CLASSES_ROOT\OISpngfile\shell\Open\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellOpen \"%1\""

[HKEY_CLASSES_ROOT\OISpngfile\shell\Preview]
"MuiVerb"="@shimgvw.dll,-550"

[HKEY_CLASSES_ROOT\OISpngfile\shell\Preview\command]
@="\"C:\\PROGRA~1\\MSOFxp\\OFFICE11\\ois.exe\" /shellPreview \"%1\""
=======================================


:

Hi,

Thanks for your response, and I'm sorry to hear that the steps I provided
did not resolve the issue for you.

I look forward to hearing how things go with Bob's suggested addition.

If

possible, please let me know which of the 3 options you were trying, what
steps you followed, and what the actual results were. I would be very
happy to continue working on solving this problem with you. Please provide
me with this further information so that I may continue my research.

Thanks very much!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
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Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:

https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469

Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------
Thread-Topic: .jpg .gif .bmp file associations gone, upgrade from Office XP
thread-index: AcUUghdR3dNtfosmRqi7ZXay0LwgQg==
X-WBNR-Posting-Host: 64.1.44.68
From: "=?Utf-8?B?ZmJhcnRyb20=?=" <[email protected]>
References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from

Office

XP
Date: Wed, 16 Feb 2005 15:49:01 -0800
Lines: 402
Message-ID: <[email protected]>
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
Newsgroups: microsoft.public.office.setup
NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
Path: TK2MSFTNGXA01.phx.gbl!cpmsftngxa06.phx.gbl!TK2MSFTNGXA03.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.office.setup:10582
X-Tomcat-NG: microsoft.public.office.setup

It didn't work. I am checking into the additional registry keys in
HKEY_Classes_Root that Bob mentioned.

:

Hello,

Just want to write in to see if you have opportunity to review my
previous
post. Thanks also to Bob for his contribution.

Please drop me a quick note at your convenience to let me know the
current
status of this issue. If you have any concerns, please do not hesitate
to
let me know.

Thanks, and have a great day!

Sincerely,
Dana

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your

newsreader

so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to
all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:

https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469

Others:
https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page:
http://support.microsoft.com/default.aspx?scid=/international.aspx.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.


--------------------
X-Tomcat-ID: 54056339
References: <[email protected]>
<[email protected]>
<[email protected]>
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: (e-mail address removed) (Dana Brash [MSFT])
Organization: Microsoft
Date: Mon, 14 Feb 2005 02:53:39 GMT
Subject: RE: .jpg .gif .bmp file associations gone, upgrade from Office
XP
X-Tomcat-NG: microsoft.public.office.setup
Message-ID: <[email protected]>
Newsgroups: microsoft.public.office.setup
Lines: 294
Path: TK2MSFTNGXA01.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.office.setup:10515
NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122

Hello,

Thank you for your prompt response, and I apologize for my delayed
response
due to the weekend. I also apologize that I did not fully understand
your
original concerns and provide a more thorough answer. I have performed
further research to more thoroughly answer your question.

When Office 2000 or Office XP is upgraded to Office System 2003, the
graphic file extensions associated with Microsoft Photo Editor are
removed
even if the extensions have been re-associated with a different
graphics
file handler. Although Office 2003 installs the Microsoft Office
Picture
Manager, it does not automatically associate the graphics file
extensions
during the installation.
Picture Manager offers the user a choice during the first run by the
user.

Unfortunately, this is by design. It is a limitation in Windows
installer
because it does not know the file association to keep it if it is
associated to something else.

There are several options to manage this scenario. Please choose the
option that best applies to your needs.

Option 1:
You can re-install Photo Editor on all the systems. This is
essentially
rolling out an office installation through current methods and only
installing the Photo Editor component. To re-install Photo Editor
please
follow the instructions in this link:
http://support.microsoft.com/?id=817095

Option 2:
You can include the necessary registry settings in your MST by adding
the
keys in CIW to associate the graphics files with the appropriate
applications. I have generated a sample script for you below. You
should
generate your own script following these steps:

1. On a system that is configured with appropriate file associations,
export the following registry keys to file:


HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\File

E

x

E

x

E

x

E

x

E

x

t
s\.jpg
* you can of course add the keys for any other image files you want
to
associate as well
** to export the keys, open regedit, browse to the key, right click
and
choose export


2. Copy the resultant .reg file information into one .reg file,
including
the "Windows Registry Editor Version 5.00" line only once at the top.

3. In CIW, on screen 12 of 24, Import the .reg file created in

step
#2.

Here is a sample file that I created from my system:
++++++//BEGIN FILE CUT BELOW LINE\\++++++++++++

Windows Registry Editor Version 5.00



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp]
"Application"="ois.exe"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp\OpenWithList]
"a"="mspaint.exe"
"MRUList"="dcba"
"b"="iexplore.exe"
"c"="shimgvw.dll"
"d"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.bmp\OpenWithProgids]
"Paint.Picture"=hex(0):



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg]



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg\OpenWithList]
"a"="shimgvw.dll"
"MRUList"="ebadc"
"b"="mspaint.exe"
"c"="iexplore.exe"
"d"="msnmsgr.exe"
"e"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.jpg\OpenWithProgids]
"jpegfile"=hex(0):




[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif]
"Application"="ois.exe"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif\OpenWithList]
"a"="shimgvw.dll"
"MRUList"="ebadc"
"b"="mspaint.exe"
"c"="iexplore.exe"
"d"="msnmsgr.exe"
"e"="OIS.EXE"



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil

e

E

x
ts\.gif\OpenWithProgids]
"giffile"=hex(0):

++++++++++//END FILE CUT ABOVE LINE\\++++++++++++++++

Option 3:

If you have already rolled out the installation and would rather not
re-install office, you can publish a .bat file or implement it as a
login
script to call the .reg file created above. The .bat file should
include
a
line to call the .reg with this syntax:
REGEDIT /S "\\servername\Sharename\name.reg"

Hope this helps!

Sincerely,

Dana Brash
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader
so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical
phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a

week
to

all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:


https://partner.microsoft.com/US/technicalsupport/supportoverview/4001046

9 9

confers
no

 

[Austin Shen]

Dear Customer,



This is Austin from Microsoft Partner Support Group and I am the manager of
Newsgroup Support Team. We noticed that our support professional, Dana
Brash, has been working with you on this service request for a period of
time.



Since we have not heard back from you in recent days, I would like to check
the results of your tests on VM and if all clients have been able to open
BMP, GIF or JPG files successfully. If not, whether you have the chance to
try the directions provided by Dana on Feb 17th. Please rest assured that
we are always here staying with you.



If any points in our previous responses were unclear or you have any
concerns about our service, please don't hesitate to let me know. If you
are busy these days, feel free to drop me a note. Your kindly reply will
help us speed up the process of resolution.



I look forward to your reply.



Best regards,

Austin Shen
Team Manager
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:

BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Austin Shen]

Dear Customer,



This is Austin from Microsoft Partner Support Group and I am the manager of
Newsgroup Support Team. We noticed that our support professional, Dana
Brash, has been working with you on this service request for a period of
time.



Since we have not heard back from you in recent days, I would like to check
the results of your tests on VM and if all clients have been able to open
BMP, GIF or JPG files successfully. If not, whether you have the chance to
try the directions provided by Dana on Feb 17th. Please rest assured that
we are always here staying with you.



If any points in our previous responses were unclear or you have any
concerns about our service, please don't hesitate to let me know. If you
are busy these days, feel free to drop me a note. Your kindly reply will
help us speed up the process of resolution.



I look forward to your reply.



Best regards,

Austin Shen
Team Manager
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:

BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Austin Shen]

Dear Customer,



This is Austin from Microsoft Partner Support Group and I am the manager of
Newsgroup Support Team. We noticed that our support professional, Dana
Brash, has been working with you on this service request for a period of
time.



Since we have not heard back from you in recent days, I would like to check
the results of your tests on VM and if all clients have been able to open
BMP, GIF or JPG files successfully. If not, whether you have the chance to
try the directions provided by Dana on Feb 17th. Please rest assured that
we are always here staying with you.



If any points in our previous responses were unclear or you have any
concerns about our service, please don't hesitate to let me know. If you
are busy these days, feel free to drop me a note. Your kindly reply will
help us speed up the process of resolution.



I look forward to your reply.



Best regards,

Austin Shen
Team Manager
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:

BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Austin Shen]

Dear Customer,



This is Austin from Microsoft Partner Support Group and I am the manager of
Newsgroup Support Team. We noticed that our support professional, Dana
Brash, has been working with you on this service request for a period of
time.



Since we have not heard back from you in recent days, I would like to check
the results of your tests on VM and if all clients have been able to open
BMP, GIF or JPG files successfully. If not, whether you have the chance to
try the directions provided by Dana on Feb 17th. Please rest assured that
we are always here staying with you.



If any points in our previous responses were unclear or you have any
concerns about our service, please don't hesitate to let me know. If you
are busy these days, feel free to drop me a note. Your kindly reply will
help us speed up the process of resolution.



I look forward to your reply.



Best regards,

Austin Shen
Team Manager
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:

BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Austin Shen]

Dear Customer,



This is Austin from Microsoft Partner Support Group and I am the manager of
Newsgroup Support Team. We noticed that our support professional, Dana
Brash, has been working with you on this service request for a period of
time.



Since we have not heard back from you in recent days, I would like to check
the results of your tests on VM and if all clients have been able to open
BMP, GIF or JPG files successfully. If not, whether you have the chance to
try the directions provided by Dana on Feb 17th. Please rest assured that
we are always here staying with you.



If any points in our previous responses were unclear or you have any
concerns about our service, please don't hesitate to let me know. If you
are busy these days, feel free to drop me a note. Your kindly reply will
help us speed up the process of resolution.



I look forward to your reply.



Best regards,

Austin Shen
Team Manager
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:

BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Austin Shen]

Dear Customer,



This is Austin from Microsoft Partner Support Group and I am the manager of
Newsgroup Support Team. We noticed that our support professional, Dana
Brash, has been working with you on this service request for a period of
time.



Since we have not heard back from you in recent days, I would like to check
the results of your tests on VM and if all clients have been able to open
BMP, GIF or JPG files successfully. If not, whether you have the chance to
try the directions provided by Dana on Feb 17th. Please rest assured that
we are always here staying with you.



If any points in our previous responses were unclear or you have any
concerns about our service, please don't hesitate to let me know. If you
are busy these days, feel free to drop me a note. Your kindly reply will
help us speed up the process of resolution.



I look forward to your reply.



Best regards,

Austin Shen
Team Manager
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:

BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Austin Shen]

Dear Customer,



This is Austin from Microsoft Partner Support Group and I am the manager of
Newsgroup Support Team. We noticed that our support professional, Dana
Brash, has been working with you on this service request for a period of
time.



Since we have not heard back from you in recent days, I would like to check
the results of your tests on VM and if all clients have been able to open
BMP, GIF or JPG files successfully. If not, whether you have the chance to
try the directions provided by Dana on Feb 17th. Please rest assured that
we are always here staying with you.



If any points in our previous responses were unclear or you have any
concerns about our service, please don't hesitate to let me know. If you
are busy these days, feel free to drop me a note. Your kindly reply will
help us speed up the process of resolution.



I look forward to your reply.



Best regards,

Austin Shen
Team Manager
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:

BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Austin Shen]

Dear Customer,



This is Austin from Microsoft Partner Support Group and I am the manager of
Newsgroup Support Team. We noticed that our support professional, Dana
Brash, has been working with you on this service request for a period of
time.



Since we have not heard back from you in recent days, I would like to check
the results of your tests on VM and if all clients have been able to open
BMP, GIF or JPG files successfully. If not, whether you have the chance to
try the directions provided by Dana on Feb 17th. Please rest assured that
we are always here staying with you.



If any points in our previous responses were unclear or you have any
concerns about our service, please don't hesitate to let me know. If you
are busy these days, feel free to drop me a note. Your kindly reply will
help us speed up the process of resolution.



I look forward to your reply.



Best regards,

Austin Shen
Team Manager
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:

BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Austin Shen]

Dear Customer,



This is Austin from Microsoft Partner Support Group and I am the manager of
Newsgroup Support Team. We noticed that our support professional, Dana
Brash, has been working with you on this service request for a period of
time.



Since we have not heard back from you in recent days, I would like to check
the results of your tests on VM and if all clients have been able to open
BMP, GIF or JPG files successfully. If not, whether you have the chance to
try the directions provided by Dana on Feb 17th. Please rest assured that
we are always here staying with you.



If any points in our previous responses were unclear or you have any
concerns about our service, please don't hesitate to let me know. If you
are busy these days, feel free to drop me a note. Your kindly reply will
help us speed up the process of resolution.



I look forward to your reply.



Best regards,

Austin Shen
Team Manager
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:

BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.