junk e-mail rule missing

D

David Goldberg

I have a client whose junk e-mail filter for outlook 2003 is not working at
all. She uses a pop mail account. I checked and found that she has no junk
e-mail rule. I found this out by using outlook spy to view the hidden imapi
folder of the inbox. There should be a junk e-mail rule there but there is
not. How can I recreate it. Do I just have to create a new profile for her?

David Goldberg
 
B

Brian Tillman

David Goldberg said:
I have a client whose junk e-mail filter for outlook 2003 is not
working at all. She uses a pop mail account. I checked and found
that she has no junk e-mail rule. I found this out by using outlook
spy to view the hidden imapi folder of the inbox. There should be a
junk e-mail rule there but there is not. How can I recreate it. Do
I just have to create a new profile for her?
Click to expand...

See if this helps: http://www.outlook-tips.net/howto/fix_junk.htm
 

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