KB 977724

[Pete Loveall]

Applied this update to Office 2007 Enterprise SP2 on a Windows 2008 SP2
server. After application, all Office products (Word, Excel, & Infopath)
fail with a c000005 fault. The error has been forwarded to Microsoft.
Removing the patch fixes the problem and all Office products work properly as
they have for the past year.

Anyone else see this problem?

Pete

 

[Peter Foldes]

Contact MS for free phone support. You were given the number in the documentation
with your purchase of the VL Office Enterprise

 

[Crystal]

Same here. this was strange. This is so new that not many have reported it in
the forums yet.

 

[Peter Foldes]

Crystal

If you have the Enterprise version of Office then follow the answer that I posted to
Pete Loveall

If not then start a new post describing the Office and Windows version that you have
along with all and any error messages. Not a very good idea to hijack someone else's
post in particular if not the same version of Office that is in question

 

[Gérard Oomens]

Applied this update to Office 2007 Enterprise SP2 on a Windows 2008 SP2
server. After application, all Office products (Word, Excel, & Infopath)
fail with a c000005 fault. The error has been forwarded to Microsoft.
Removing the patch fixes the problem and all Office products work properly as
they have for the past year.

See:
http://blogs.technet.com/office_sus...es-with-office-after-installing-kb977724.aspx

 

[Pete Loveall]

The hot fix worked like a champ. This was not specific to a particular type
of Office but to the OS environment and kb 977724, as the referenced kb
article in the blog describes (http://support.microsoft.com/kb/980210). That
was the reason for my initial post and asking if it was seen by anyone else.

Thank you for posting the reference to the blog article.