Keeps asking for the setup disk

[Jim]

I moved a user from one domain to another domain. I then
copied over their profile from the old domain's profile to
the new domain's profile. It keeps asking me for the
Office XP's set up disk. I provide it, and it says it
can't find an .msi file. I click cancel and the user is
able to work. How do I get it to quit doing this. This
is true for all applications (word, excell, outlook, ect).

Thanks

 

[Owen]

-----Original Message-----
I moved a user from one domain to another domain. I then
copied over their profile from the old domain's profile to
the new domain's profile. It keeps asking me for the
Office XP's set up disk. I provide it, and it says it
can't find an .msi file. I click cancel and the user is
able to work. How do I get it to quit doing this. This
is true for all applications (word, excell, outlook, ect).

Thanks
.

I noticed this on our network. If you do a full custom
complete install of all the components when you first
install office, it shouldn't ask for this again. In cases
where it hasn't been completely installed, I have noticed
that it will either try to go out to the network, or to a
CD depending where it was installed from. If I remember
correctly there is a browse option and it allows you to
choose which locations, but what eventually ends up
happening is you reinstall the whole thing.

Now you don't mention this, but I'm guessing it didn't do
it before the switch. If it was installed over the
network, then it could be looking for the MSI file on the
server, and since you've switched it, its having trouble
finding it. But thats just a speculation/guess.