Leaving e-mail messages as unread status in shared Outlook inbox

  • Thread starter Peter Poulimenakos
  • Start date
P

Peter Poulimenakos

We have a user’s mailbox that the inbox is shared out with reviewer
permission for two other people in the company.

Currently when they access the shared inbox and open or print an e-mail the
message status changes from unread to read.

Is there a way to have the two people who are accessing the shared inbox to
be able to read, open and print e-mails without changing the message status
from unread to read?

I’ve already tried un-checking the reading pane options for “mark items as
red when viewed in the reading pane†and “mark items read when selection
changesâ€. This works only works when viewing e-mails in the reading pane,
however if the e-mail is opened or printed from the reading pane it will
change the e-mails status to read.

We are running Exchange Server 2007 with Outlook 2003 and 2007 clients.
 

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