Limitation with CSS in outlook??

[Lindsay]

I'm having an odd problem. I receive a series of mailings
each day from the same company. The messages are
identical in content. Problem is, I can only open certain
ones. The rest tell me that "This item cannot be opened
in the preview pane. You must open the message to read
it". Then double click to open it and i get a
message "Can't open message". If I try to forward it or
delete it I get "The messaging interface has encountered
an unknown error. If this continues, please restart
outlook". There seems to be no pattern as to when this
happens. The only thing I can figure out is that the CSS
within the message is messing with things. Help?!

 

[Sue Mosher [MVP]]

I've never heard of such a problem with CSS. You might try saving the message as an HTML file, then looking at it with Notepad or an HTML editor to try to figure out what's going on.
--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers

 

[Lindsay]

Problem is, I can't open the message. I keeps erroring
out on me.

-----Original Message-----
I've never heard of such a problem with CSS. You might

try saving the message as an HTML file, then looking at it
with Notepad or an HTML editor to try to figure out what's
going on.

 

[Sue Mosher [MVP]]

Don't open it. Try File | Save As.
--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers

 

[Guest]

Ugh....it errored out. "The messaging interface has
encountered an error, if this continues, please restart
outlook". I've restarted numerous time..the error never
clears.

 

[Sue Mosher [MVP]]

Have you tried runnign Scanpst.exe against your .pst file? It could be one corrupted item.

WHat makes you think CSS is the culprit here.

 

[Roady]

Disable the Preview Pane and see if you can save it now.

--
Roady
www.sparnaaij.net
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-----

 

[lindsay]

Nope same message

-----Original Message-----
Disable the Preview Pane and see if you can save it now.

--
Roady
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
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Question of the month: Color Code Your E-Mail.
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-----



.

 

[Roady]

What version of Outlook are we talking about?

--
Roady
www.sparnaaij.net
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-----

 

[lindsay]

I'm using 2002, although i have users on 2000 seeing this
as well.

 

[Roady]

Do you have Outlook Express installed? Try reïnstalling it.

Also try setting Word as e-maileditor and then when the message is selected
press Forward or Reply and see if you can open it now.

--
Roady
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Question of the month: Color Code Your E-Mail.
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-----

 

[Guest]

No on the the express.

Word is my editor, I've tried forwarding it just to see if
i can open it in another email client but i get the same
error message.

It's something with the way outlook is handling the
content. It's happeneing for alot of my clients with
variying outlook versions.

 

[Guest]

I don't have a pst I use. And it's not just me seeing
this. I've a bunch of my clients as well running a varity
of versions of outlook.

CSS was my first guess because in the past it hasn't
played nice...plus thats the only difference between
emails that work consistantly and these ones, these ones
contain css.

-----Original Message-----
Have you tried runnign Scanpst.exe against your .pst

file? It could be one corrupted item.

 

[Roady]

Outlook Express is required for Outlook 2000 but I'm not sure how much
OL2002 depends on it. See if installing OE helps.

--
Roady
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Question of the month: Color Code Your E-Mail.
www.sparnaaij.net

-----
No on the the express.

Word is my editor, I've tried forwarding it just to see if
i can open it in another email client but i get the same
error message.

It's something with the way outlook is handling the
content. It's happeneing for alot of my clients with
variying outlook versions.