Link to Record is greyed out

D

Dave P

I'm using Outlook 2007 with BCM on XP x64

I created a Marketing Program using Mail merge, etc. It is unable to link
these records. Even a manual attempt at linking from Word doesn't work even
though the COM Add-in is present and active.

If I choose any other email that I have stored, Linking is available.
However I can't manually link a word document or the emails created as
described above.

Any suggestions
 
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