links not working - tried Reset Web Settings

[kirk kennedy]

I have seen several messages relating to "links not working", but the
solution generally provided does not solve my problem.
In outlook, hyperlinks in an email do not work - you click on them and
nothing happens. You right-click on them, and the options shown look like
they relate to the background, not a hyper link.
In word, you can type a www.domainname.com address and it will not highlite.
Word options to "automatically make internet links" is on. Also, clicking
"insert hyperlink" or right clicking on what should be a link and selecting
"hyperlink properties" does nothing.
I have WinXP Home SP2
Office 2003 Pro
I have tried:
1. Internet Options - Reset Web Settings
2. regsvr32 of urlmon.dll, shdocvw.dll, msjava.dll, actxprxy.dll,
oleaut32.dll, mshtml.dll, browseui.dll and shell32.dll
3. Reset of registry entries under
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}
(IDispatch, ProxyStubClsid, ProxyStubClsid32 keys)
Reboots were done between attempts to make sure everything was "clean".
All these were suggested by various "fixes". None have solved the problem.
Any other ideas?

 

[Bob Buckland ?:-\)]

Hi Kirk,

If you're using Word 2003 then the default is ctrl+click
on hyperlinks (change in Tools=>Options).

Some firewall/privacy products will disable hyperlinks
unless you hold the shift key when clicking.

=======
I have seen several messages relating to "links not working", but the
solution generally provided does not solve my problem.
In outlook, hyperlinks in an email do not work - you click on them and
nothing happens. You right-click on them, and the options shown look like
they relate to the background, not a hyper link.
In word, you can type a www.domainname.com address and it will not highlite.
Word options to "automatically make internet links" is on. Also, clicking
"insert hyperlink" or right clicking on what should be a link and selecting
"hyperlink properties" does nothing.
I have WinXP Home SP2
Office 2003 Pro
I have tried:
1. Internet Options - Reset Web Settings
2. regsvr32 of urlmon.dll, shdocvw.dll, msjava.dll, actxprxy.dll,
oleaut32.dll, mshtml.dll, browseui.dll and shell32.dll
3. Reset of registry entries under
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}
(IDispatch, ProxyStubClsid, ProxyStubClsid32 keys)
Reboots were done between attempts to make sure everything was "clean".
All these were suggested by various "fixes". None have solved the problem.
Any other ideas? >>
--
Let us know if this helped you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

For Everyday MS Office tips to "use right away" -
http://microsoft.com/events/series/administrativetipsandtricks.mspx