Login problem

M

Mauricio@BVFG

Hi,

I have a user who has Project Professional 2003 installed in his laptop. If
he tries to open a project from Project Web Access a VBScript message stating
"You need Microsoft Project Professional 2002 or Microsoft Project
Professional 2003 in order to perform this action. " is shown - obviously
this is not the case since Project Professional 2003 is there.

I verified the account against the server to be working fine. The user is
part of the Project Manager group and his permissions looks fine.

I got more confused when I tried Project Center from the Collaborate menu in
Project Professional, selected any project, clicked Open and the project
opened just fine.

Anybody knows what's going on?

Thanks
 
D

David Gage \(Project MVP\)

The problem is that he needs to setup a connection in Project Pro to the
Project Server system. Once you setup the connection in Project Pro and use
it once, the user shouldn't experience the problem again. Weirdly, this
wasn't an issue in Project Pro 2002.

David
 
M

Mauricio@BVFG

David,

Thanks for the reply.

Unfortunately the user has an account already set to the Project Server.
When testing the URL it works fine. If I connect to the server it works fine,
and if I select the project center from Project Professional it works fine as
well. The problem though persists when trying to open a project from PWA.
 
D

David Gage \(Project MVP\)

Can the user use Project Pro to connect to Project Server and see a list of
projects on the server? Try File --> Open in Project Pro to see a list of
projects on the server. The user should see a list of projects and not the
normal File Open dialog. If the user is able to do that, then the user
should be able to use PWA to open a project in Project Pro. However, as I
mentioned, if a user hasn't connected to Project Server directly from
Project Pro at least once, they would get the error you describe.

The Project Center view from Project Professional is just opening a web page
so it may not be a good indication you are connected to Project Server.

David
 
M

Mauricio@BVFG

David,

Can the user use Project Pro to connect to Project Server and see a list of
projects on the server? Yes he can. The connection to the server is fine from
both Project Pro and PWA. The problem persists and only happens when the user
goes to Project Center in PWA, selects a project from the list and clicks the
Open button.

Thanks for your help

Mauricio
 
M

Mauricio@BVFG

I found the cause to the problem so I am sharing it:

My project server account was poiting to the Server URL instead of the
server's name.

Thanks

Mauricio
 
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