Logo not on first page

[RonB]

On a 10 page website, only on IE8, my logo does not appear on the

home page but does appear on the other 9. It works fine on Mozilla
Firefox, Chrome and Safari and even IE7. Help please, I'm desperate,
I've spent many hours to to find my problem and correct it, but to no avail.

Using Publisher 2007 w Sevice pack 2 installed
Website is www.chrisshanecompany.com

 

[DavidF]

Try opening your Publisher file, go to the first page, Edit > Select all >
Arrange > Ungroup.

DavidF

 

[DavidF]

Ignore my previous answer. Just select the logo and ungroup. You don't want
to ungroup the entire page.

DavidF

 

[RonB]

Ignore my previous answer. Just select the logo and ungroup. You don't want
to ungroup the entire page.

DavidF







- Show quoted text -

I did this, I am aware of the ungrouping, had to do this before on
other items. I even deleted the item and recopied from a page that I
knew worked. I checked to make sure its not a master page. It works
when I do a preview but not when published.

 

[DavidF]

You may have tried to ungroup the elements of the logo, but the reality is
that you did not succeed.

As you probably know Publisher makes copies of your images and different
images for different browsers on occasion. Here is the image of your logo on
the home page as it appears in FireFox:
http://www.chrisshanecompany.com/index_files/image2263.gif
This would not happen if the individual elements of the logo were not
grouped together. Look at this page on your site where the logo is rendering
correctly in IE8:
http://www.chrisshanecompany.com/index_files/Page366.htm
Now on this page your logo is made up of multiple images that are not
grouped together and render independently:
http://www.chrisshanecompany.com/index_files/image891.gif
http://www.chrisshanecompany.com/index_files/image304.gif
http://www.chrisshanecompany.com/index_files/image426.gif
plus a few other images that you built your "brackets" out of.

Bottom line the logo on the home page is all the individual images that make
up your logo grouped together and thus as a group will not render in IE8.
Why your efforts to ungroup those elements have failed is unknown.

I would go back to the home page and once again click on one or more of
those elements in your logo and look to see if it is grouped with other
elements. There should be a "group icon" showing if it is grouped. If for
some reason you just don't see any grouping then I suppose it is possible
that there is another reason why those elements are grouped together when
you produce your html files and publish. Perhaps delete all the logo on the
home page. Go to second page and "lasso" all the logo elements by drawing a
rectangle around them and then group them together, right click and copy. Go
back to your first page and paste and ungroup. Try Publishing again. You can
look in your index_files folder to see if once again you end up with a
image2263.gif or in other words a combined logo. If not you can probably
upload your files and it should be good to go.

You might also want to delete all your old web files before you upload the
new.

DavidF

Ignore my previous answer. Just select the logo and ungroup. You don't
want
to ungroup the entire page.

DavidF







- Show quoted text -

I did this, I am aware of the ungrouping, had to do this before on
other items. I even deleted the item and recopied from a page that I
knew worked. I checked to make sure its not a master page. It works
when I do a preview but not when published.

 

[Don Schmidt]

David,

Is this a "Master Page" conflict?

 

[DavidF]

Hi Don,

Not according to the OP. "...I checked to make sure its not a master
page...", but good idea though.

Aren't you glad that you are still using Pub 2000 which doesn't have these
issues with IE8?

DavidF

 

[Don Schmidt]

I haven't encountered any problems between IE8 and Publisher 2000. (yet)

I have ran into a difficulty with IE8 and a Dreamweaver site I do work on.
More correctly IE8 and soEditor that is used to edit the Dreamweaver site.

There is a "toggle borders" button that is supposed to provide text box
outlines but doesn't. Makes it very difficult to do editing.

And to make things worse, I think soEditor has been discontinued.

Not being the website webmaster, 'don't have any say regarding any changes
except he has suggested I go back to IE6. I've tried but am unable;
computer won't do it.

 

[RonB]

You may have tried to ungroup the elements of the logo, but the reality is
that you did not succeed.

As you probably know Publisher makes copies of your images and different
images for different browsers on occasion. Here is the image of your logoon
the home page as it appears in FireFox:http://www.chrisshanecompany.com/index_files/image2263.gif
This would not happen if the individual elements of the logo were not
grouped together. Look at this page on your site where the logo is rendering
correctly in IE8:http://www.chrisshanecompany.com/index_files/Page366.htm
Now on this page your logo is made up of multiple images that are not
grouped together and render independently:http://www.chrisshanecompany.com/in...hrisshanecompany.com/index_files/image426.gif
plus a few other images that you built your "brackets" out of.

Bottom line the logo on the home page is all the individual images that make
up your logo grouped together and thus as a group will not render in IE8.
Why your efforts to ungroup those elements have failed is unknown.

I would go back to the home page and once again click on one or more of
those elements in your logo and look to see if it is grouped with other
elements. There should be a "group icon" showing if it is grouped. If for
some reason you just don't see any grouping then I suppose it is possible
that there is another reason why those elements are grouped together when
you produce your html files and publish. Perhaps delete all the logo on the
home page. Go to second page and "lasso" all the logo elements by drawinga
rectangle around them and then group them together, right click and copy.Go
back to your first page and paste and ungroup. Try Publishing again. You can
look in your index_files folder to see if once again you end up with a
image2263.gif or in other words a combined logo. If not you can probably
upload your files and it should be good to go.

You might also want to delete all your old web files before you upload the
new.

DavidF





I did this, I am aware of the ungrouping, had to do this before on
other items. I even deleted the item and recopied from a page that I
knew worked. I checked to make sure its not a master page. It works
when I do a preview but not when published.- Hide quoted text -

- Show quoted text -

I did what you suggested, went to the saved index file and it showed
individual images of each component of the logo ie 268, 294,302,
344,348 etc.
I then published it and got the same old result. I did delete all of
the old web files. Is there a way I can email you my publisher files
for you to look at.
Or perhaps some other ideas.

 

[DavidF]

If you want upload your Publisher file to www.yousendit.com and then post
the link to the file here so that I and others can access and download it.
You do not have to sign up for anything at yousendit and it is free...

DavidF

You may have tried to ungroup the elements of the logo, but the reality is
that you did not succeed.

As you probably know Publisher makes copies of your images and different
images for different browsers on occasion. Here is the image of your logo
on
the home page as it appears in
FireFox:http://www.chrisshanecompany.com/index_files/image2263.gif
This would not happen if the individual elements of the logo were not
grouped together. Look at this page on your site where the logo is
rendering
correctly in IE8:http://www.chrisshanecompany.com/index_files/Page366.htm
Now on this page your logo is made up of multiple images that are not
grouped together and render
independently:http://www.chrisshanecompany.com/in...hrisshanecompany.com/index_files/image426.gif
plus a few other images that you built your "brackets" out of.

Bottom line the logo on the home page is all the individual images that
make
up your logo grouped together and thus as a group will not render in IE8.
Why your efforts to ungroup those elements have failed is unknown.

I would go back to the home page and once again click on one or more of
those elements in your logo and look to see if it is grouped with other
elements. There should be a "group icon" showing if it is grouped. If for
some reason you just don't see any grouping then I suppose it is possible
that there is another reason why those elements are grouped together when
you produce your html files and publish. Perhaps delete all the logo on
the
home page. Go to second page and "lasso" all the logo elements by drawing
a
rectangle around them and then group them together, right click and copy.
Go
back to your first page and paste and ungroup. Try Publishing again. You
can
look in your index_files folder to see if once again you end up with a
image2263.gif or in other words a combined logo. If not you can probably
upload your files and it should be good to go.

You might also want to delete all your old web files before you upload the
new.

DavidF





I did this, I am aware of the ungrouping, had to do this before on
other items. I even deleted the item and recopied from a page that I
knew worked. I checked to make sure its not a master page. It works
when I do a preview but not when published.- Hide quoted text -

- Show quoted text -

I did what you suggested, went to the saved index file and it showed
individual images of each component of the logo ie 268, 294,302,
344,348 etc.
I then published it and got the same old result. I did delete all of
the old web files. Is there a way I can email you my publisher files
for you to look at.
Or perhaps some other ideas.

 

[RonB]

If you want upload your Publisher file towww.yousendit.comand then post
the link to the file here so that I and others can access and download it..
You do not have to sign up for anything at yousendit and it is free...

DavidF











I did what you suggested, went to the saved index file and it showed
individual images of each component of the logo ie 268, 294,302,
344,348 etc.
I then published it and got the same old result. I did delete all of
the old web files. Is there a way I can email you my publisher files
for you to look at.
Or perhaps some other ideas.- Hide quoted text -

- Show quoted text -

Problem solved, my nephew suggested use .png in lieu of .gif
We resaved all components of the logo as .png uploaded and it worked,
we only did this on the problem page.
Does this make sense and should we do it to all or just leave well
enough alone.

 

[RonB]

Problem solved, my nephew suggested use .png in lieu of .gif
We resaved all components of the logo as .png uploaded and it worked,
we only did this on the problem page.
Does this make sense and should we do it to all or just leave well
enough alone.- Hide quoted text -

- Show quoted text -

oops, spoke too soon, someone said its a jumble on IE6, I guess we're
still in the dark

 

[DavidF]

When you inserted the new logo elements on the first page that solved the
grouping problem, and the logo now renders in IE8, IE7 and FF. I didn't
bother checking it with any other browser and do not have IE6 loaded at this
time.

The problem was grouping. Even if you inserted .png versions of the logo
elements they were converted to .gif files by Publisher when you published
your pages. This is the expected results when you have the option to "Allow
PNG..." deselected under Tools > Options > Web tab. If you check that option
then all the gif files will be png files when you publish. This can result
in better quality images in FireFox, but also slightly larger files size and
thus longer loading times.

Anyway now instead of the combined/grouped image loading in FF and not in
IE8, you get the individual images just as you do on the other pages.

DavidF

Problem solved, my nephew suggested use .png in lieu of .gif
We resaved all components of the logo as .png uploaded and it worked,
we only did this on the problem page.
Does this make sense and should we do it to all or just leave well
enough alone.- Hide quoted text -

- Show quoted text -

oops, spoke too soon, someone said its a jumble on IE6, I guess we're
still in the dark