Losing format on opening documents in Word 2000

S

samhoff

I have a copy of Word 2000 running in Windows 98. Recently, every time I try to open a document, it opens in ascii format (not sure what the technical term is: I can see the text, but all formatting is gone. The end of the document shows all hte options/fonts/ etc. in a few paragraphs). Then I close the document, and reopen it, and usually then it's fine. Sometimes it's failing to save accurately as well. The problem seemed to start around the time I moved everything over to a new hard drive or around the time I installed Norton Antivirus, but I don't know for sure. I completely uninstalled Word and then reinstalled it, and it still does the same thing. Any help anyone? Thanks in advance!
 
S

Suzanne S. Barnhill

In the File Open dialog, change the "Files of type" setting from "Recover
Text from Any File" to "All Word Documents."



samhoff said:
I have a copy of Word 2000 running in Windows 98. Recently, every time I
Click to expand...
try to open a document, it opens in ascii format (not sure what the
technical term is: I can see the text, but all formatting is gone. The end
of the document shows all hte options/fonts/ etc. in a few paragraphs).
Then I close the document, and reopen it, and usually then it's fine.
Sometimes it's failing to save accurately as well. The problem seemed to
start around the time I moved everything over to a new hard drive or around
the time I installed Norton Antivirus, but I don't know for sure. I
completely uninstalled Word and then reinstalled it, and it still does the
same thing. Any help anyone? Thanks in advance!
 
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