Lost e-mail

G

Gene Mappin

Since downloading and installing the latest automatic
update from Microsoft, I have not been able to connect to
my server for e-mail. Neither outlook nor outlook Express
works now. Has anyone else seen tis prob;em. I've called
the ISP and they werre unable to help. We tried many
things they suggested but none were of any help.
I concluded that it was the update # KB823353 that is the
culprit. Any help out there. Message received when trying
to retrieve e-mail is;

"The connection to the server has failed. Account: 'Gene
Mappin Jr', Server: 'mail.dc2.adelphia.net', Protocol:
POP3, Port: 110, Secure(SSL): No, Socket Error: 10061,
Error Number: 0x800CCC0E"
 
A

AndreasRoeder

Hello Gene,
Find out if you have "Caller Line Identification" or try this - Double left
click My Computer, Double left click Dialup Networking, right click
[yourISP] connection, left click Properties clear Area Code box, type in tel
no box [area code],ISP Telephone No.]

"The line was dropped and connection lost while the user was either
downloading or sending mail" - Try unplugging other devices on your phone
line. Check to make sure you don't have call waiting.

Is the modem set to disconnect after a set time? Control Panel, Modems, and
Connection.

Is the modem phone line still plugged in?

Make sure you are not trying to send e-mail while connected to another ISP.
 
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