Lost Product Key

J

Joshua Miller

I lost my product key for OfficeXP and I don't know what
to do.
When I bought my computer it was already installed.
I decided to reinstall WindowsXP because i was having
problems.
When I went to reinstall OfficeXP it asked for a poduct
key, and of cource I didn't have it.
It came with the disk and the Certificate of Authenicity
but over time I lost it and can not find it.
I would be greatful for your help.
I am hoping I came to the right place for my problem.
Thank You for taking your time with my problem.
 
E

Eric Booth

Joshua Miller said:
I lost my product key for OfficeXP and I don't know what
to do.
When I bought my computer it was already installed.
I decided to reinstall WindowsXP because i was having
problems.
When I went to reinstall OfficeXP it asked for a poduct
key, and of cource I didn't have it.
It came with the disk and the Certificate of Authenicity
but over time I lost it and can not find it.
I would be greatful for your help.
I am hoping I came to the right place for my problem.
Thank You for taking your time with my problem.
Click to expand...

Explain the problem to Microsoft---they have a phone number to deal with
these problems
Eric Booth
 
E

Epona

Eric said:
Explain the problem to Microsoft---they have a phone number to deal
with these problems
Eric Booth
Click to expand...

Eric,

Not where OEM installations are concerned, they don't. MS do not, cannot and
will not assist with OEM installations. The OP should contact his system
vendor and/or manufacturer for any (and all) support concerning the
applications they supplied.
 
B

Beth Melton

Actually, if the OEM refuses to provide a replacement key Microsoft
will now provide replacement keys for OEM versions of Office for a
nominal fee.

The OEM needs to be contacted first but if they refuse call Microsoft
and explain the situation.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
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