Hi Diana:
Viruses these days are really nasty. I would defy even a computer
professional to know for SURE that you had some of the worst of them: they
give no indication at all that they are doing bad things.
Trend Micro has a tremendous reputation in the industry: if they say there's
no virus on your computer, they are quite likely to be right!
The warning you are seeing about "Macros or Customisations" is not very
helpful, because it won't tell you which. Given that you have run Trend, I
suspect it is finding "customisations" -- keystrokes or toolbars -- and
there is nothing dangerous in the document.
Yahoo, Hotmail and Gmail are "Freeware" email services, and you get what you
pay for
They are probably using the same simplistic logic as the
warning is.
That warning looks only to see if the "OLE Object Container" that "could"
contain macros and customisations exists. It does not look inside the
container to see if there are really any macros there.
So it gives a lot of false positives. However, I would leave it on anyway,
because if you are not running an antivirus application, it's the only
"protection" you have.
If you HAVE got a virus, then it is likely to be in your Normal template,
and if it is, then any new document you create will have it also. An easy
way to find out is to quit Word and drag the Normal template to the desktop.
If that takes the warnings away, then there is an issue with your Normal
template, and it "may" be a virus. If that is the case, delete the desktop
file without opening it, or it will give you the virus back
Hope this helps
Hi John! I was wondering about all this Macro viruses talk.. how do you know
for sure you have one? I ask because, lately I get a message when I try to
open Word files that I've created, that says "The document you are opening
contains macros or customizations. Some macros may contain viruses that could
harm your computer...." you have the options to enable or disable macros...
The strange part is, that I can¹t find/see a macro anywhere in the contents
of the Word document.
I never thought of this as a virus, but lately I'm unable to send any word
files from my computer. If I attach a Word file to an e-mail using Yahoo,
Hotmail or Gmail, it doesn¹t allow it, saying that the file is infected.
On Word, I do have the option on to warn me about files with macros... is it
safer to have that option on or off? It seems to me its better to know if
there's a possible virus so u dont open the file, right? but in this case I'm
the one who is creating an 'infected' file without even knowing....
I have ran HouseCall (online scan) and found no virus, or any threats. My
computer seems clean.
In case this helps I have Microsoft Word 2004 for Mac, version 11.0.
Mac OS version 10.4.11, Processor Intel Core 2 Duo.
Thank you for your time and assistance!!
Diana
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John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia. mailto:
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