mail merge problem

C

Charles

I'm trying to do a mail/merge business letter using BCM qithin Outlook 20007
which calls on Word
2007 to do the actual merging. My problem is there is no acceptable field
to map "Courtesy Title" to listed in the drop down list when using the BCM
contact database. The names when displayed
under the various Outlook views all display a prefix (Mr., Mrs., etc) but
there is no option in the mapping drop down box to get at these fields.
I've checked for "title", "prefix" but there is no entry. The result is
inside address and salutation come out Michael Smith rather than Mr. Michael
Smith and Dear Michael Smith rather than Dear Mr. Smith. What am I doing
wrong?

Thanks,
Charles
 

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