Mail merge problems using Word 2007 and hmtl pasted content

J

jonw

I have a user that is copying and pasting a (largish) grid from a webpage
(file size around 500k) in Word 2007 and then doing a mail merge with that to
Outlook 2007. When they are finished stepping through the wizard, Word does a
saving bar at the bottom and ends up using 99% cpu cycles and then dying. The
contacts list is around 4400 names and at best around 25 get out before the
whole shebang dies. This going through our Exchange server 2003 via POP.
I should note that when doing a mail merge with a 'regular' Word doc, it
seems to go much smoother.
Basically I am trying to figure out if the problem is with the pasting of
web page content (with links etc...) is causing the break or if it is just
something with the sizes involved. I should note that she did this same
procedure using an attached pdf instead of the word doc (not really using the
mail merge fields, just using that interface to launch the mail) and those
failed as well, but with that one she got back 'header too large-limit 32k'
messages.
 
R

Russ Valentine [MVP-Outlook]

Haven't seen any Outlook issues around this. Might try Word's mail merge
group.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top