mailbox size incorrect after dragging file on outlook

J

JoeBhoy

Hi,

a user here mistakenly (in trying to add a perosnla folder) dragged the file
onto outlook. The fille was 400mb.
now the mailbox size reports as 450mb - when you check the folder sizes in
properties the total size displayed is 450mb but when you drill down the
folders it only accounts for 50mb - any idea where this 400mb file is
strange!!!

Help

Joe.
 
B

Brian Tillman

JoeBhoy said:
a user here mistakenly (in trying to add a perosnla folder) dragged
the file onto outlook. The fille was 400mb.
now the mailbox size reports as 450mb - when you check the folder
sizes in properties the total size displayed is 450mb but when you
drill down the folders it only accounts for 50mb - any idea where
this 400mb file is strange!!!

Did you compact the PST?
 
B

Brian Tillman

JoeBhoy said:
Yep - is this where you tell me i'm posting in the wrong NG!

No, although crossposting to the Exchange group may get you a better answer.
The space taken by the deleted message may still be allocated to the message
store in the server. Are you using offline folders otr cached mode?
 
J

JoeBhoy

No offlien folders in use either..


Brian Tillman said:
No, although crossposting to the Exchange group may get you a better answer.
The space taken by the deleted message may still be allocated to the message
store in the server. Are you using offline folders otr cached mode?
 
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