Managing send/receive groups

[Steve Freides]

Using Outlook 2002 and also Outlook 2003:

I must now configure on multiple machines a default email account which
can automatically dl new email every few minutes _plus_ one or more
additional accounts which must only download email when specifically
needed and asked to do so. I've attempted to manage this using
Tools/Options/Mail Setup/SendReceive and creating a second group, then
checking off only the default account for the original group and
checking off only the 'on demand' accounts for the new/second group.

If I elect, in the second group, not to have the accounts included when
F9 is hit, then how can the users manually tell Outlook to check those
accounts for new email? I guess I'm just not clear on how to manage
this so that it works the way the users want.

(By the way, the "Offline" section at the bottom - is that relevant at
all if all workstations in question are on the company LAN full-time
with a permanent, live Internet connection?)

Many thanks in advance for suggestions.

-S-

 

[Mary]

You're on the right track by setting up groups. To manually d/l the non auto
group, use the the dropdown arrow next to Send/receive button (customize to
put the button on the toolbar if necessary) and you can select which group or
single acct to d/l.
You should not set auto download new mail to anything less than every 10
minutes to give the mail servers time to reset properly.