MAPI was unable to load the information service IrisMS.DLL


Barry Wilson

Unable to run Outlook 2003 Business Contact Manager when migrating to Office
2007 (Trial)

I get the error: MAPI was unable to load the information service IrisMS.DLL.
I went to the Help | Disable Items and re-enabled the Addin: irisms32.dll
then closed and opened Outlook again. It still gives me the same message.

Is the 2003 BCM incompatable with Office 2007? Will BCM work with Office
2007 Professional Version if I install it? I have Contact lists in Office
2003 BCM which I would like to access.

Mukesh Agarwal [MSFT]

No, BCM 2003 is not compatible with Office 2007. You can upgrade BCM to 2007
version if you have professional, small business, ultimate, enterprise or
professional plus SKU of Office.

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