Mapped Drives missing from Office Open/Save As before opening dri

B

btheball

I have several XP Pro users who have 2-3 persistent mapped drives to a Win
2003 Server (some mapped drives are using DFS) via a login script who
experience the network drives missing when they attempt to Open or click Save
As from Office 2003 sp2.
They are missing UNTIL they connect to the mapped drive by clicking on the
Available mapped drive from Windows Explorer or connect to the drive from a
shortcut, etc. After they initially open the mapped drive then they can go
straight back to their Office app->Open and the mapped drive is then
available. Everytime.
Their mapped drives still appear in My Computer and they never have trouble
gaining access from anywhere else.

This happens after (re)booting but only if the user wasn't just logged in.
Logging off seems to retain the drives in Office. I don't believe it to be a
corrupt profile issue as the same thing is happening to several users in the
same office area/dept all with similar roles. Their AD group memberships
aren't different from anyone else's. None of the several other depts I
support have experienced this trouble.

I can't find any help or leads to this particular problem anywhere. Very
weird and driving me crazy trying to find a fix. Any leads to the fix will be
much appreciated.
thanks!
 

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