mdi now fails to save after scanning & screen capture fails all to

[GJ]

Hello, I have been battling this issue for awhile now but legal issues force
me to fix this NOW! I thank you in advance for all help. Here is what's
going on:

1)I have read through mdi discussions here-tried a few things suggested like
going to the Add Programs>Setup>then found Tools>Document Imaging...but...
then notice 2 of the 3 options show a status of X'd out (red X). Those two
are: a)Help c)Scanning, OCR, & Indexing Filter. The b) Microsoft Document
Image Writer shows a status of "1"

2)when I run my scanner...scanning in a document to the computer...it works
fine as it scans & does OCR but as I click on To Save As...it gives an error
.. I am uncertain if this came about because of SP3 or when I purchased and
upgrade of MS Office 2007 Pro. AS I WENT TO GET EXACT ERROR NOTICE TO POST
HERE- it started working! Tried it 2x and still going...next issue

3)When I try to mdi a page online, it no longer brings up my Document List
so that I can save it to a file. It does nothing! This means I am unable to
scan online.

Thats it for now...please advise, GJ

 

[GJ]

11/13/07 3p Is there no one else that is having this issue???? When I try
to mdi a page online, it no longer brings up my Document List
so that I can save it to a file. It does nothing! This means I am unable to
scan online.

 

[GJ]

11/13/07 301p When I try to mdi a page onscreen, it no longer brings up my
Document List so that I can save it to a file. It does absolutely nothing!
This means I am unable to scan my online bills etc. Please advise. Thank
you, GJ

 

[Bob I]

Can't really decipher your question, but perhaps this is applicable?

You may experience issues when you run the Microsoft Office Document
Imaging program after you install Office 2003 Service Pack 3
http://support.microsoft.com/kb/938813/en-us

 

[GJ]

Thank you Bob, I just went through that info and checked it out. Most was
set as per the article accept the TIF. I did change that to be viewed by mdi
but that is really wasn't (yet) my issue....I will try to better explain this
to you....
Here is a live example... The article you gave me...it would be wonderful
to save that in my computer (for instance) so I would highlight the
appropriate text then press Ctrl Print and that brings up my printer list.
Then i would mark the "selection" button to only print the area I have
selected. Now I would make sure that Microsoft Document Image Write is the
item selected in the printer view as to then save in that area vrs.
physically printing it out. This used to then bring up the My Documents Save
box so that I could choose where to save the mdi file.
Again, this is the issue. The My Documents list of folders where I would
choose to save this item at NO LONGER is even shown. Absolutely nothing
happens and that is the issue. Hope this helps.
Gregory

 

[Bob I]

Perhaps what you are actually trying to say is, "nothing happens when I
press Ctrl-P" ? Click File, Print instead. Perhaps your "Ctrl-P" combo
has be redirected by some software you installed, knowingly or not?

 

[GJ]

Yes Bob, I wrote "...Ctrl Print..." as to make it very clear. I spent 4.5
hours that day and got it working! It was a setting with the red X over the
Writer as I had eluded to before but did not know to click on the menu.
Problem solved! Thanks again for trying to help! Gregory

 

[Bob I]

You're welcome, glad you re-enabled it.

Yes Bob, I wrote "...Ctrl Print..." as to make it very clear. I spent 4.5
hours that day and got it working! It was a setting with the red X over the
Writer as I had eluded to before but did not know to click on the menu.
Problem solved! Thanks again for trying to help! Gregory

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