Memory leak in Office 2008?

[Norman R. Nager, Ph.D.]

Running the Combo Updater for OS 10.5.2 did not stop the memory leak.

Perhaps, this happens only with the PowerPC versions of Leopard and NOT with
Intel installations. Are any MVPs still using PowerPC Macs?

After removing all other applications' login items and uninstalling
shareware that run processes in the background, I have narrowed the memory
leak down to one component of Office 2008: Word.

I have been watching Activity Monitor with all other launched applications
for weeks. The memory leak is triggered by launching Word 2008.

Is anybody else experiencing a memory leak with Word 2008 on a Leopard
10.5.2 platform?

Respectfully, Norm

 

[Diane Ross]

Perhaps, this happens only with the PowerPC versions of Leopard and NOT with
Intel installations. Are any MVPs still using PowerPC Macs?

I am, but rarely use Word.

After removing all other applications' login items and uninstalling
shareware that run processes in the background, I have narrowed the memory
leak down to one component of Office 2008: Word.

Do you have to do anything in particular or just open Word. I will be glad
to test if you can give me the exact steps.

 

[Scott Power]

First I am not nearly as technically savvy as many on this forum, but the following occurs with regularity. I am running Excel 2008 and Word 2008 for several hours and get the message "not enough memory" or "not enough memory to display properly" and/or "Microsoft Excel needs to close". I am running a MacBook Pro gen1 2gigs memory and 1Ghz processor + Leopard 10.5.2. Powerpoint 2008 will give a similar problem, but much less frequently. I am not running Spaces as this is completely incompatible with the new Offic 2008. To be honest, this is crippling me.

 

[Scott Power]

oops... 2GHz processor. One other small point. The loss of VBA causes compatability problems with the rest of the 2500 workforce (I run a large research biotech organization). Likewise themes vs templates (which are corporate distributed). Word, Excel and Powerpoint are tools which require interoperability, generation to generation in the corporate environment. This is clearly not met in this this release. All I really wanted was a stable, Intel compatible, non-rosetta Office 2004. And I would have paid much more than 149 USD for that.

 

[Bob Greenblatt]

oops... 2GHz processor. One other small point. The loss of VBA causes
compatability problems with the rest of the 2500 workforce (I run a large
research biotech organization). Likewise themes vs templates (which are
corporate distributed). Word, Excel and Powerpoint are tools which require
interoperability, generation to generation in the corporate environment. This
is clearly not met in this this release. All I really wanted was a stable,
Intel compatible, non-rosetta Office 2004. And I would have paid much more
than 149 USD for that.

You should express your concerns to Microsoft by using the send feedback in
the help menu.

 

[John McGhie]

Yes, there is a huge memory leak in OS 10.5.2 with Word.

There are patches due out any minute from Apple and Microsoft to solve this.

If you roll back to 10.4, it won't occur.

Personally, I would also roll back to Office version 2004 too. Office 2008
is nowhere adequate for office/work service. There is no reason why you
cannot run both versions side-by-side.

Just make CERTAIN that you do not have two versions of Entourage running at
the same time. Entourage 208 converts the 2004 database to the new format,
after which 2004 can't read it.

Hope this helps

First I am not nearly as technically savvy as many on this forum, but the
following occurs with regularity. I am running Excel 2008 and Word 2008 for
several hours and get the message "not enough memory" or "not enough memory to
display properly" and/or "Microsoft Excel needs to close". I am running a
MacBook Pro gen1 2gigs memory and 1Ghz processor + Leopard 10.5.2. Powerpoint
2008 will give a similar problem, but much less frequently. I am not running
Spaces as this is completely incompatible with the new Offic 2008. To be
honest, this is crippling me.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
+61 4 1209 1410, mailto:[email protected]
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia

 

[Norman R. Nager, Ph.D.]

Thank you very much, John, for confirming the existence of the significant
Leopard/Word 2008 memory leak and for the excellent news about the imminent
patches! That's a great relief.

Respectfully, Norm

 

[LHG]

I have precisely the same problem - getting "out of memory or disk space" messages when using Word 2008 with Leopard. Happens sometimes at startup of Word and always when cutting and pasting.

Very annoying - good to hear Apple and/or MS have a fix in the works.

 

[John McGhie]

If it happens when cutting and pasting, then it's not the "memory" bug.

Try using Disk Utility to fix permissions, then come back with more detail
and we'll try to help.

You have an error there: probably folder permissions. It's not the memory
leak unless is slowly grinds to a halt over a few hours.

Cheers

I have precisely the same problem - getting "out of memory or disk space"
messages when using Word 2008 with Leopard. Happens sometimes at startup of
Word and always when cutting and pasting.

Very annoying - good to hear Apple and/or MS have a fix in the works.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
+61 4 1209 1410, mailto:[email protected]
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia