Hi Marge,
You may want to use the link below to post in the Word Mailmerge discussion group and include the steps you're following.
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I have downloaded the updates to Office Student 2003 but when trying to use
merge in directory format it still pages after each selection. Trying to
create a phone directory. Should be simple.>>
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Please let us know if this has helped,
Bob Buckland ?

MS Office System Products MVP
LINKS
A. Specific newsgroup/discussion group mentioned in this message:
news://msnews.microsoft.com/microsoft.public.word.mailmerge.fields
or via browser:
http://microsoft.com/communities/newsgroups/en-us/?dg=microsoft.public.word.mailmerge.fields
B. MS Office Community discussion/newsgroups via Web Browser
http://microsoft.com/office/community/en-us/default.mspx
or
Microsoft hosted newsgroups via Outlook Express/newsreader
news://msnews.microsoft.com