Message about something trying to access the address book

D

David

One of our users gets a message about someone trying to access the address
book every time they click new email in Outlook XP. Outlook is fully
patched and running on a Windows 2000 SP4 OS with all the hotfixes. What
would cause this? How can I fix it? Thanks.

Dave
 
D

Diane Poremsky [MVP]

Outlook 2002 SP3 adds additional properties to the list of those that are
affected by the security features. As a result, one of your add-ins needs
updated to the latest version - antispam add-ins are a common cause
although others are affected by the changes as well. Many add-ins were
updated following the release of Outlook 2003 and should work with SP3, if
not you'll need to contact the vendor for a newer version.

http://www.slipstick.com/outlook/ol2002sp3.htm#problems has a list of
applications known to trigger the warning and fixes. Because it happens on
new mail, my guess is he uses word as the editor and has adobe acrobat
installed. The fix for it is at the url above.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/
 
D

David

That fixed it! Thank you soo much.


Diane Poremsky said:
Outlook 2002 SP3 adds additional properties to the list of those that are
affected by the security features. As a result, one of your add-ins needs
updated to the latest version - antispam add-ins are a common cause
although others are affected by the changes as well. Many add-ins were
updated following the release of Outlook 2003 and should work with SP3, if
not you'll need to contact the vendor for a newer version.

http://www.slipstick.com/outlook/ol2002sp3.htm#problems has a list of
applications known to trigger the warning and fixes. Because it happens on
new mail, my guess is he uses word as the editor and has adobe acrobat
installed. The fix for it is at the url above.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


David said:
One of our users gets a message about someone trying to access the address
book every time they click new email in Outlook XP. Outlook is fully
patched and running on a Windows 2000 SP4 OS with all the hotfixes. What
would cause this? How can I fix it? Thanks.

Dave
 
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