Message rules don't get followed consistently

[Liz Z.]

I have created several message rules, and I know they
are "worded" properly, because they are often followed,
but quite frequently are not. For example, messages with a
certain set of words in the subject are to be moved to a
specific folder. Sometimes they are, sometimes they
aren't! One idea I have is that if I am viewing my Inbox,
the messages are more likely to remain there rather than
move to their "proper" folder.

I have no idea why the whole thing seems to be so buggy,
unless Outlook just isn't good at this! I use Windows XP
Pro and Outlook 2002.

Thanks for any ideas!

Liz Z.

 

[Jocelyn Fiorello [MVP - Outlook]]

Try adding "stop processing more rules" to your rules and see if that helps.
It's possible that more than one rule is acting on a particular message
where you didn't intend for this to happen, and weirdness ensues

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In

 

[Liz Z.]

Where should that new rule go--at the top or the bottom of
the list of existing rules--or does it matter?

Liz

 

[Guest]

I tried putting the "stop processing more rules" rule in
both positions--it didn't work.

I also made sure I was IN the spcified folder when
creating each rule, and clicked on "Run Rule Now."

Does anyone have any other ideas?

Liz