sheana said:
VanguardLH wrote ...
I had to close and then reopen Outlook in order to get it out of the Outbox.
But I shouldn't have to do this.
If Outlook touches an item in the Outbox folder, it cannot be delete if
stuck in a pending state. The procedure I use is shown below. The reason
why I use safe mode is to ensure that no add-ons get loaded that might
interrogate the item in the Outbox, and could result in touching the item in
Outlook's view and prevent it from deleting it.
It is likely that you have Outlook configured to poll for send/receive of
e-mails at regular intervals. When you tell Outlook to poll every N
minutes, that also includes the zeroeth minute when Outlook first loads.
That also results in touching the item in the Outbox folder which results in
a pending operation and prevents you from deleting it.
Delete an item stuck in the Outbox folder:
- Load Outlook.
- Put Outlook in offline mode (File -> Work Offline: enable).
- Exit Outlook.
- Load Outlook in its safe mode ("outlook.exe /safe").
- Delete the stuck item in the Outbox folder. If you don't want the
item to move into the Deleted Items folder, use Shift+Del to
permanently delete the item.
- Put Outlook in online mode (File -> Work Offline: disable).
- Restart Outlook in its normal mode.
You also shouldn't be trying to send oversized e-mails that violate the
anti-abuse/spam quotas for whomever is your e-mail provider. You never
mentioned if the problem was with trying to send a huge-sized e-mail (since
"short" wasn't qualified by what was seen in the Size column showing the
actual size of the message). If the problem wasn't with an over-sized
message, ignore the following paragraphs.
E-mail is NOT a reliable file transfer mechanism. It wasn't intended or
designed for that. It was designed to send lots of small messages. There
is no CRC check on the file to ensure integrity. There is no resume to
re-retrieve the file if the e-mail download fails. There is no guarantee
the e-mail will arrive uncorrupted. Large e-mails can generate timeouts and
retries due to the delay when anti-virus programs interrogate their content.
Do not use e-mail to send large files. It is rude to the recipient. Not
every recipient might want your large file. Not every recipient has
high-speed broadband Internet access. Many users still use slow dial-up
access, especially if all they do is e-mail. You waste your e-mail
provider's disk space and their bandwidth to send a huge e-mail. You waste
the e-mail provider's disk space and bandwidth at the recipient's end. You
eat up the disk quota for the recipient's mailbox (which could render it
unusable so further e-mails get rejected due to a full mailbox). You
irritate users still on dial-up that have to wait eons waiting to download
your huge e-mail. Some users have usage quotas (i.e., so many bytes/month)
and you waste it with a file that they may not want. Don't be insensitive
to recipients of your e-mails. Take the large file out of the e-mail.
Save the file in online storage and send the recipient a URL link to the
file. Your e-mail remains small. It is more likely to arrive. It is more
likely to be seen. The recipient can decide whether or not and when to
download your large file. Be polite by sending small e-mails.
Your ISP probably allows many gigabytes of online storage for personal web
pages. Upload your file there and provide a URL link to it. Other methods
(of using online storage), all free, are:
http://www.adrive.com/ (50GB max quota, 2GB max file size)
http://www.driveway.com/ (500MB max file size)
http://www.filefactory.com/ (300MB max file size)
http://www.megashares.com/ (10GB max file size)
http://www.sendspace.com/ (300MB max file size)
http://www.spread-it.com/ (500MB max file size)
http://www.transferbigfiles.com/ (1GB max file size)
http://zshare.net/ (500MB max file size)
http://www.zupload.com/ (500MB max file size)
If it is sensitive content and when storing it online in a public storage
area or to guard it against whomever operates the online storage service,
remember to encrypt it.
