Messages disappear after being sent or received.


D

deborah

Outlook does not save all my messages. Messages I know I sent or received
seem to disappear. I don't know where they go. Is this a glitch in '07
version? What can I do about it

Running on XP. It 's home computer
 
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R

Russ Valentine [MVP-Outlook]

No such glitch. Most likely your views have been set to hide messages after
a certain condition has been met. Post your view settings and a more
complete and accurate description of what you think is happening.
 
D

deborah

Where would I have told it to hide messages. Where would I check?Not sure
how t o post my view settings.

Russ Valentine said:
No such glitch. Most likely your views have been set to hide messages after
a certain condition has been met. Post your view settings and a more
complete and accurate description of what you think is happening.
--
Russ Valentine
[MVP-Outlook]
deborah said:
Outlook does not save all my messages. Messages I know I sent or received
seem to disappear. I don't know where they go. Is this a glitch in '07
version? What can I do about it

Running on XP. It 's home computer
 
R

Russ Valentine [MVP-Outlook]

View > Current View > Customize Current View...
--
Russ Valentine
[MVP-Outlook]
deborah said:
Where would I have told it to hide messages. Where would I check?Not sure
how t o post my view settings.

Russ Valentine said:
No such glitch. Most likely your views have been set to hide messages
after
a certain condition has been met. Post your view settings and a more
complete and accurate description of what you think is happening.
--
Russ Valentine
[MVP-Outlook]
deborah said:
Outlook does not save all my messages. Messages I know I sent or
received
seem to disappear. I don't know where they go. Is this a glitch in '07
version? What can I do about it

Running on XP. It 's home computer
 
D

deborah

I had already looked there but never saw a hide option anyway. Where wd it be?"

Russ Valentine said:
View > Current View > Customize Current View...
--
Russ Valentine
[MVP-Outlook]
deborah said:
Where would I have told it to hide messages. Where would I check?Not sure
how t o post my view settings.

Russ Valentine said:
No such glitch. Most likely your views have been set to hide messages
after
a certain condition has been met. Post your view settings and a more
complete and accurate description of what you think is happening.
--
Russ Valentine
[MVP-Outlook]
Outlook does not save all my messages. Messages I know I sent or
received
seem to disappear. I don't know where they go. Is this a glitch in '07
version? What can I do about it

Running on XP. It 's home computer
 
R

Russ Valentine [MVP-Outlook]

Of course not. What you're looking for is the conditions on them messages
you've chosen to display. By definition, all other messages will be hidden.
We're also looking for an accurate description of what is happening that you
think should not.
--
Russ Valentine
[MVP-Outlook]
deborah said:
I had already looked there but never saw a hide option anyway. Where wd it
be?"

Russ Valentine said:
View > Current View > Customize Current View...
--
Russ Valentine
[MVP-Outlook]
deborah said:
Where would I have told it to hide messages. Where would I check?Not
sure
how t o post my view settings.

:

No such glitch. Most likely your views have been set to hide messages
after
a certain condition has been met. Post your view settings and a more
complete and accurate description of what you think is happening.
--
Russ Valentine
[MVP-Outlook]
Outlook does not save all my messages. Messages I know I sent or
received
seem to disappear. I don't know where they go. Is this a glitch in
'07
version? What can I do about it

Running on XP. It 's home computer
 
Ad

Advertisements

D

deborah

I lost this message so reposted. I received a nsg yesterday and replied.
Both messages have disappeard. I searched inbox, sent, and deleted. Not
there. I've also checked save a copy on the server- also not there. What
could be happening. glitch? Shd I reinstall??? But does that mean
reinstallling all office?

Russ Valentine said:
Of course not. What you're looking for is the conditions on them messages
you've chosen to display. By definition, all other messages will be hidden.
We're also looking for an accurate description of what is happening that you
think should not.
--
Russ Valentine
[MVP-Outlook]
deborah said:
I had already looked there but never saw a hide option anyway. Where wd it
be?"

Russ Valentine said:
View > Current View > Customize Current View...
--
Russ Valentine
[MVP-Outlook]
Where would I have told it to hide messages. Where would I check?Not
sure
how t o post my view settings.

:

No such glitch. Most likely your views have been set to hide messages
after
a certain condition has been met. Post your view settings and a more
complete and accurate description of what you think is happening.
--
Russ Valentine
[MVP-Outlook]
Outlook does not save all my messages. Messages I know I sent or
received
seem to disappear. I don't know where they go. Is this a glitch in
'07
version? What can I do about it

Running on XP. It 's home computer
 
Ad

Advertisements

R

Russ Valentine [MVP-Outlook]

No. You should do what I told you. Examine the view setting for that view.
Most likely you have a view setting that hides the message after it has met
a certain condition.
For example, if a message disappears after you do something with it, you may
have your vie set to "Sort by Icon." A message's icon changes after you
reply, so it could be moved out of view. There are countless other
possibilities and until you examine and tell us your settings no one can
help you.
--
Russ Valentine
[MVP-Outlook]
deborah said:
I lost this message so reposted. I received a nsg yesterday and replied.
Both messages have disappeard. I searched inbox, sent, and deleted. Not
there. I've also checked save a copy on the server- also not there. What
could be happening. glitch? Shd I reinstall??? But does that mean
reinstallling all office?

Russ Valentine said:
Of course not. What you're looking for is the conditions on them messages
you've chosen to display. By definition, all other messages will be
hidden.
We're also looking for an accurate description of what is happening that
you
think should not.
--
Russ Valentine
[MVP-Outlook]
deborah said:
I had already looked there but never saw a hide option anyway. Where wd
it
be?"

:

View > Current View > Customize Current View...
--
Russ Valentine
[MVP-Outlook]
Where would I have told it to hide messages. Where would I
check?Not
sure
how t o post my view settings.

:

No such glitch. Most likely your views have been set to hide
messages
after
a certain condition has been met. Post your view settings and a
more
complete and accurate description of what you think is happening.
--
Russ Valentine
[MVP-Outlook]
Outlook does not save all my messages. Messages I know I sent or
received
seem to disappear. I don't know where they go. Is this a glitch
in
'07
version? What can I do about it

Running on XP. It 's home computer
 

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