Microsoft Document Imaging disappeared

O

oldhen

Hello,
I have been using MDI & find it very useful. All of a sudden, it has
disappeared ! When I try to open one of my mdi files, it says it needs to be
re-installed. I am wondering how this has happened. I certainly had no errors
& I did not uninstall it. Could this have happened through some sort of
cleaning program (like a registry cleaner)? I am going to try re-installing
but I would like to know WHY this has happened. I hope it has not been an MS
Automatic Update weirdy.
Thanks in advance for any info you can give me on this.
Tam.
 
D

db

you might want to research
if you want to delay reinstalling:

http://search.microsoft.com/results...&qsc0=0&SearchBtn0=Search&mkt=en-US&FORM=SSME


Hello,
I have been using MDI & find it very useful. All of a sudden, it has
disappeared ! When I try to open one of my mdi files, it says it needs to be
re-installed. I am wondering how this has happened. I certainly had no errors
& I did not uninstall it. Could this have happened through some sort of
cleaning program (like a registry cleaner)? I am going to try re-installing
but I would like to know WHY this has happened. I hope it has not been an MS
Automatic Update weirdy.
Thanks in advance for any info you can give me on this.
Tam.
 
O

oldhen

Thanks for the link but it did not answer my question. I already know how to
use MDI. I use it regularly. My issue is that the program disappeared & I did
not uninstall it, therefore I would like to know possible reasons why so it
does not reoccur. If there is an issue with my Reg cleaner, I want to be able
to inform them so they can correct it before it does any more damage. The
only reason I think it might be that is because it is the only program I have
instealled recently.
I saw on another forum that someone else also "lost" MDI. The only answer
they were given was to use PDF Creator instead. I also have that but prefer
to use MDI.

I re-installed MDI successfully but I would still like to know why it
disappeared.
Tam.
 
B

Bob Buckland ?:-\)

Hi Tam,

MS's recommendation is to avoid using 'helpful' utilities, such as registry cleaners around MS Office. Office often has its own way
of 'innovating' that may not be recognized :)

There are also cases where installing software replaces a shared DLL file version and can break the connection to the MS Office
Document Imaging Writer (virtual printer).

==============
Thanks for the link but it did not answer my question. I already know how to
use MDI. I use it regularly. My issue is that the program disappeared & I did
not uninstall it, therefore I would like to know possible reasons why so it
does not reoccur. If there is an issue with my Reg cleaner, I want to be able
to inform them so they can correct it before it does any more damage. The
only reason I think it might be that is because it is the only program I have
instealled recently.
I saw on another forum that someone else also "lost" MDI. The only answer
they were given was to use PDF Creator instead. I also have that but prefer
to use MDI.

I re-installed MDI successfully but I would still like to know why it
disappeared.
Tam. >>
--

Bob Buckland ?:)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*
 
O

oldhen

a registry cleaner may have
caused the issue you are having.
Click to expand...

Because it is the only new thing I have installed/updated since MDI last
worked. I received no error messages.
Thank you for answering in such detail. I have found it interesting. I also
find Bobs comment about the shared DLL files interesting too. You have both
given differing opinions but they are both valid.
The OneCare link is interesting. Last time I looked it was only valid for
the US but I see that is not the case anymore.
Tam.
 
D

db

you're welcome.

oldhen said:
a registry cleaner may have
caused the issue you are having.
Click to expand...

Because it is the only new thing I have installed/updated since MDI last
worked. I received no error messages.
Thank you for answering in such detail. I have found it interesting. I also
find Bobs comment about the shared DLL files interesting too. You have both
given differing opinions but they are both valid.
The OneCare link is interesting. Last time I looked it was only valid for
the US but I see that is not the case anymore.
Tam.
 
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