Microsoft Entourage 2004 - HTML - By Forward - Attachment - Not include

[Peter-Erik]

Have Entourage latest version..

Customer of me is sending email from Lotes Notes sinds a few days in
HTML format. (Before in plain text no problemo offcourse)

When i recived the mail everything is perfect, when there is a .pdf or
jpg included i can click on it and it opened, perfect.
But when i hit the button forward the attachemnet is disapperead and
with plain text this not an isue. When i used through the menu
"redirect" the attachment is included.

is this a bug ? i check the pref menu but everything seems O.K.

Can some give me a hint

thanks


Peter-Erik

 

[William Smith]

Have Entourage latest version..

Customer of me is sending email from Lotes Notes sinds a few days in
HTML format. (Before in plain text no problemo offcourse)

When i recived the mail everything is perfect, when there is a .pdf or
jpg included i can click on it and it opened, perfect.
But when i hit the button forward the attachemnet is disapperead and
with plain text this not an isue. When i used through the menu
"redirect" the attachment is included.

Hi Peter-Erik!

Rather than using "Forward" use the "Forward as Attachment" feature of
Entourage. This will preserve the entire message.

Hope this helps! bill