Microsoft Error Report on OneNote 2010 Beta: Detail Included

[Criosaidh]

Microsoft Office 2010 Beta OneNote
One original notebook and several of the included templates
Original notebook is password protected.

On startup of OneNote 2010, the first page of the original notebook appears,
along with the grey screen where you are supposed to click to enter your
password. Before I get a chance to click to enter the password, the
following message appears:


Microsoft OneNote has encountered a problem and needs to close. We are
sorry for the inconvenience.

The information you were working on might be lost. Microsoft OneNote can
try to recover it for you.

[ ] Recover my work and restart Microsoft OneNote

Please tell Microsoft about this problem... etc


I have rebooted the Samsung netbook several times, as well as tried opening
different notebooks instead of the one I want to use. Neither of these
things have worked so far.

Thanks for any help in advance.

 

[Ben M. Schorr, MVP]

You might try renaming the cache file. Here are instructions for 2007, just
change the "12.0" to "13.0" and it should work I think.

http://www.officeforlawyers.com/onenote/delcache.htm

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.html
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

 

[djprius]

You might try renaming the cache file.  Here are instructions for 2007,just
change the "12.0" to "13.0" and it should work I think.

http://www.officeforlawyers.com/onenote/delcache.htm

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Towerhttp://www.rolandschorr.comhttp://www.officeforlawyers.com/outlook.html
Author: The Lawyer's Guide to Microsoft Outlook 2007:http://tinyurl.com/ol4law-amazon

Microsoft Office 2010 Beta OneNote
One original notebook and several of the included templates
Original notebook is password protected.

On startup of OneNote 2010, the first page of the original notebook
appears,
along with the grey screen where you are supposed to click to enter your
password.  Before I get a chance to click to enter the password, the
following message appears:

Microsoft OneNote has encountered a problem and needs to close.  We are
sorry for the inconvenience.

The information you were working on might be lost.  Microsoft OneNotecan
try to recover it for you.

[ ] Recover my work and restart Microsoft OneNote

Please tell Microsoft about this problem... etc

I have rebooted the Samsung netbook several times, as well as tried
opening
different notebooks instead of the one I want to use.  Neither of these
things have worked so far.

Thanks for any help in advance.

The Office 2010 programs, including OneNote, are Version 14.x.x.
They skipped Version 13 -- for the same reason some buildings skip the
13th floor, I guess.

This 'about' information can be found in: File | Help (in the
lower right hand quadrant).

David