Microsoft Office 2000 Premium problems

[dmorgant]

I bought Compaq Presario in 2000 which came with Windows 2000, but allowed me
to upgrade it to Windows ME, which I did about 6 months later. I have since
upgraded to Windows XP Home Edition, but the problem I have has existed since
the beginning.

When I try to open certain Office programs, like Outlook, a window pops up
asking me to wait while 'Windows configures Microsoft Office 2000 Premium'.
Another window then pops up saying 'The feature you are trying to use is on a
CD-ROM or other removable disk that is not available'... 'Insert the
Microsoft Office 2000 Premium Disk and click OK'. (I don't have any CD-ROMs
specifically for MS Office).

When I click 'Cancel', a new window pops up with Error 1706 - No valid
source could be found for Microsoft Office 2000 Premium. The Windows
installer cannot continue.

This also happens when I try to access 'Help' in Word or Excel, except that
when I click on 'Cancel' the Help window comes up anyway. But with Outlook, I
cannot even open the program.

Can anybody help me? I've tried a few things that the Knowledge Base
suggests, but to no avail. Thank you.

 

[JoAnn Paules [MVP]]

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

 

[JoAnn Paules [MVP]]

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

 

[JoAnn Paules [MVP]]

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

 

[JoAnn Paules [MVP]]

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

 

[JoAnn Paules [MVP]]

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

 

[JoAnn Paules [MVP]]

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

 

[JoAnn Paules [MVP]]

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

 

[JoAnn Paules [MVP]]

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

 

[dmorgant]

I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file...

Thank you for any more insight...

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

--

JoAnn Paules
MVP Microsoft [Publisher]

I bought Compaq Presario in 2000 which came with Windows 2000, but allowed
me
to upgrade it to Windows ME, which I did about 6 months later. I have
since
upgraded to Windows XP Home Edition, but the problem I have has existed
since
the beginning.

When I try to open certain Office programs, like Outlook, a window pops up
asking me to wait while 'Windows configures Microsoft Office 2000
Premium'.
Another window then pops up saying 'The feature you are trying to use is
on a
CD-ROM or other removable disk that is not available'... 'Insert the
Microsoft Office 2000 Premium Disk and click OK'. (I don't have any
CD-ROMs
specifically for MS Office).

When I click 'Cancel', a new window pops up with Error 1706 - No valid
source could be found for Microsoft Office 2000 Premium. The Windows
installer cannot continue.

This also happens when I try to access 'Help' in Word or Excel, except
that
when I click on 'Cancel' the Help window comes up anyway. But with
Outlook, I
cannot even open the program.

Can anybody help me? I've tried a few things that the Knowledge Base
suggests, but to no avail. Thank you.

 

[dmorgant]

I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file...

Thank you for any more insight...

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

--

JoAnn Paules
MVP Microsoft [Publisher]

I bought Compaq Presario in 2000 which came with Windows 2000, but allowed
me
to upgrade it to Windows ME, which I did about 6 months later. I have
since
upgraded to Windows XP Home Edition, but the problem I have has existed
since
the beginning.

When I try to open certain Office programs, like Outlook, a window pops up
asking me to wait while 'Windows configures Microsoft Office 2000
Premium'.
Another window then pops up saying 'The feature you are trying to use is
on a
CD-ROM or other removable disk that is not available'... 'Insert the
Microsoft Office 2000 Premium Disk and click OK'. (I don't have any
CD-ROMs
specifically for MS Office).

When I click 'Cancel', a new window pops up with Error 1706 - No valid
source could be found for Microsoft Office 2000 Premium. The Windows
installer cannot continue.

This also happens when I try to access 'Help' in Word or Excel, except
that
when I click on 'Cancel' the Help window comes up anyway. But with
Outlook, I
cannot even open the program.

Can anybody help me? I've tried a few things that the Knowledge Base
suggests, but to no avail. Thank you.

 

[dmorgant]

I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file...

Thank you for any more insight...

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

--

JoAnn Paules
MVP Microsoft [Publisher]

I bought Compaq Presario in 2000 which came with Windows 2000, but allowed
me
to upgrade it to Windows ME, which I did about 6 months later. I have
since
upgraded to Windows XP Home Edition, but the problem I have has existed
since
the beginning.

When I try to open certain Office programs, like Outlook, a window pops up
asking me to wait while 'Windows configures Microsoft Office 2000
Premium'.
Another window then pops up saying 'The feature you are trying to use is
on a
CD-ROM or other removable disk that is not available'... 'Insert the
Microsoft Office 2000 Premium Disk and click OK'. (I don't have any
CD-ROMs
specifically for MS Office).

When I click 'Cancel', a new window pops up with Error 1706 - No valid
source could be found for Microsoft Office 2000 Premium. The Windows
installer cannot continue.

This also happens when I try to access 'Help' in Word or Excel, except
that
when I click on 'Cancel' the Help window comes up anyway. But with
Outlook, I
cannot even open the program.

Can anybody help me? I've tried a few things that the Knowledge Base
suggests, but to no avail. Thank you.

 

[dmorgant]

I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file...

Thank you for any more insight...

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

--

JoAnn Paules
MVP Microsoft [Publisher]

I bought Compaq Presario in 2000 which came with Windows 2000, but allowed
me
to upgrade it to Windows ME, which I did about 6 months later. I have
since
upgraded to Windows XP Home Edition, but the problem I have has existed
since
the beginning.

When I try to open certain Office programs, like Outlook, a window pops up
asking me to wait while 'Windows configures Microsoft Office 2000
Premium'.
Another window then pops up saying 'The feature you are trying to use is
on a
CD-ROM or other removable disk that is not available'... 'Insert the
Microsoft Office 2000 Premium Disk and click OK'. (I don't have any
CD-ROMs
specifically for MS Office).

When I click 'Cancel', a new window pops up with Error 1706 - No valid
source could be found for Microsoft Office 2000 Premium. The Windows
installer cannot continue.

This also happens when I try to access 'Help' in Word or Excel, except
that
when I click on 'Cancel' the Help window comes up anyway. But with
Outlook, I
cannot even open the program.

Can anybody help me? I've tried a few things that the Knowledge Base
suggests, but to no avail. Thank you.

 

[dmorgant]

I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file...

Thank you for any more insight...

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

--

JoAnn Paules
MVP Microsoft [Publisher]

I bought Compaq Presario in 2000 which came with Windows 2000, but allowed
me
to upgrade it to Windows ME, which I did about 6 months later. I have
since
upgraded to Windows XP Home Edition, but the problem I have has existed
since
the beginning.

When I try to open certain Office programs, like Outlook, a window pops up
asking me to wait while 'Windows configures Microsoft Office 2000
Premium'.
Another window then pops up saying 'The feature you are trying to use is
on a
CD-ROM or other removable disk that is not available'... 'Insert the
Microsoft Office 2000 Premium Disk and click OK'. (I don't have any
CD-ROMs
specifically for MS Office).

When I click 'Cancel', a new window pops up with Error 1706 - No valid
source could be found for Microsoft Office 2000 Premium. The Windows
installer cannot continue.

This also happens when I try to access 'Help' in Word or Excel, except
that
when I click on 'Cancel' the Help window comes up anyway. But with
Outlook, I
cannot even open the program.

Can anybody help me? I've tried a few things that the Knowledge Base
suggests, but to no avail. Thank you.

 

[dmorgant]

I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file...

Thank you for any more insight...

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

--

JoAnn Paules
MVP Microsoft [Publisher]

I bought Compaq Presario in 2000 which came with Windows 2000, but allowed
me
to upgrade it to Windows ME, which I did about 6 months later. I have
since
upgraded to Windows XP Home Edition, but the problem I have has existed
since
the beginning.

When I try to open certain Office programs, like Outlook, a window pops up
asking me to wait while 'Windows configures Microsoft Office 2000
Premium'.
Another window then pops up saying 'The feature you are trying to use is
on a
CD-ROM or other removable disk that is not available'... 'Insert the
Microsoft Office 2000 Premium Disk and click OK'. (I don't have any
CD-ROMs
specifically for MS Office).

When I click 'Cancel', a new window pops up with Error 1706 - No valid
source could be found for Microsoft Office 2000 Premium. The Windows
installer cannot continue.

This also happens when I try to access 'Help' in Word or Excel, except
that
when I click on 'Cancel' the Help window comes up anyway. But with
Outlook, I
cannot even open the program.

Can anybody help me? I've tried a few things that the Knowledge Base
suggests, but to no avail. Thank you.

 

[dmorgant]

I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file...

Thank you for any more insight...

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

--

JoAnn Paules
MVP Microsoft [Publisher]

I bought Compaq Presario in 2000 which came with Windows 2000, but allowed
me
to upgrade it to Windows ME, which I did about 6 months later. I have
since
upgraded to Windows XP Home Edition, but the problem I have has existed
since
the beginning.

When I try to open certain Office programs, like Outlook, a window pops up
asking me to wait while 'Windows configures Microsoft Office 2000
Premium'.
Another window then pops up saying 'The feature you are trying to use is
on a
CD-ROM or other removable disk that is not available'... 'Insert the
Microsoft Office 2000 Premium Disk and click OK'. (I don't have any
CD-ROMs
specifically for MS Office).

When I click 'Cancel', a new window pops up with Error 1706 - No valid
source could be found for Microsoft Office 2000 Premium. The Windows
installer cannot continue.

This also happens when I try to access 'Help' in Word or Excel, except
that
when I click on 'Cancel' the Help window comes up anyway. But with
Outlook, I
cannot even open the program.

Can anybody help me? I've tried a few things that the Knowledge Base
suggests, but to no avail. Thank you.

 

[dmorgant]

I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file...

Thank you for any more insight...

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

--

JoAnn Paules
MVP Microsoft [Publisher]

I bought Compaq Presario in 2000 which came with Windows 2000, but allowed
me
to upgrade it to Windows ME, which I did about 6 months later. I have
since
upgraded to Windows XP Home Edition, but the problem I have has existed
since
the beginning.

When I try to open certain Office programs, like Outlook, a window pops up
asking me to wait while 'Windows configures Microsoft Office 2000
Premium'.
Another window then pops up saying 'The feature you are trying to use is
on a
CD-ROM or other removable disk that is not available'... 'Insert the
Microsoft Office 2000 Premium Disk and click OK'. (I don't have any
CD-ROMs
specifically for MS Office).

When I click 'Cancel', a new window pops up with Error 1706 - No valid
source could be found for Microsoft Office 2000 Premium. The Windows
installer cannot continue.

This also happens when I try to access 'Help' in Word or Excel, except
that
when I click on 'Cancel' the Help window comes up anyway. But with
Outlook, I
cannot even open the program.

Can anybody help me? I've tried a few things that the Knowledge Base
suggests, but to no avail. Thank you.

 

[Ajith]

Get the event log for application. It should tell you which component is it
trying to install at that point of time. I tell you what, its certainly
trying to register some component that should be a part of the feature list
which is not available in the computer now. The event log should have a MSI
warning message that talks about this. Get me the message. I will try my
best. Unfortunately for all other versions of Office except Off2003, there is
not concept of a local installation source, so i suspect we might have to
provide the installation source. Anywayz, lets see whats there in the event
log.

cheers,
Ajith

I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file...

Thank you for any more insight...

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

--

JoAnn Paules
MVP Microsoft [Publisher]

I bought Compaq Presario in 2000 which came with Windows 2000, but allowed
me
to upgrade it to Windows ME, which I did about 6 months later. I have
since
upgraded to Windows XP Home Edition, but the problem I have has existed
since
the beginning.

When I try to open certain Office programs, like Outlook, a window pops up
asking me to wait while 'Windows configures Microsoft Office 2000
Premium'.
Another window then pops up saying 'The feature you are trying to use is
on a
CD-ROM or other removable disk that is not available'... 'Insert the
Microsoft Office 2000 Premium Disk and click OK'. (I don't have any
CD-ROMs
specifically for MS Office).

When I click 'Cancel', a new window pops up with Error 1706 - No valid
source could be found for Microsoft Office 2000 Premium. The Windows
installer cannot continue.

This also happens when I try to access 'Help' in Word or Excel, except
that
when I click on 'Cancel' the Help window comes up anyway. But with
Outlook, I
cannot even open the program.

Can anybody help me? I've tried a few things that the Knowledge Base
suggests, but to no avail. Thank you.

 

[Ajith]

Get the event log for application. It should tell you which component is it
trying to install at that point of time. I tell you what, its certainly
trying to register some component that should be a part of the feature list
which is not available in the computer now. The event log should have a MSI
warning message that talks about this. Get me the message. I will try my
best. Unfortunately for all other versions of Office except Off2003, there is
not concept of a local installation source, so i suspect we might have to
provide the installation source. Anywayz, lets see whats there in the event
log.

cheers,
Ajith

I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file...

Thank you for any more insight...

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

--

JoAnn Paules
MVP Microsoft [Publisher]

I bought Compaq Presario in 2000 which came with Windows 2000, but allowed
me
to upgrade it to Windows ME, which I did about 6 months later. I have
since
upgraded to Windows XP Home Edition, but the problem I have has existed
since
the beginning.

When I try to open certain Office programs, like Outlook, a window pops up
asking me to wait while 'Windows configures Microsoft Office 2000
Premium'.
Another window then pops up saying 'The feature you are trying to use is
on a
CD-ROM or other removable disk that is not available'... 'Insert the
Microsoft Office 2000 Premium Disk and click OK'. (I don't have any
CD-ROMs
specifically for MS Office).

When I click 'Cancel', a new window pops up with Error 1706 - No valid
source could be found for Microsoft Office 2000 Premium. The Windows
installer cannot continue.

This also happens when I try to access 'Help' in Word or Excel, except
that
when I click on 'Cancel' the Help window comes up anyway. But with
Outlook, I
cannot even open the program.

Can anybody help me? I've tried a few things that the Knowledge Base
suggests, but to no avail. Thank you.

 

[Ajith]

Get the event log for application. It should tell you which component is it
trying to install at that point of time. I tell you what, its certainly
trying to register some component that should be a part of the feature list
which is not available in the computer now. The event log should have a MSI
warning message that talks about this. Get me the message. I will try my
best. Unfortunately for all other versions of Office except Off2003, there is
not concept of a local installation source, so i suspect we might have to
provide the installation source. Anywayz, lets see whats there in the event
log.

cheers,
Ajith

I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file...

Thank you for any more insight...

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

--

JoAnn Paules
MVP Microsoft [Publisher]

I bought Compaq Presario in 2000 which came with Windows 2000, but allowed
me
to upgrade it to Windows ME, which I did about 6 months later. I have
since
upgraded to Windows XP Home Edition, but the problem I have has existed
since
the beginning.

When I try to open certain Office programs, like Outlook, a window pops up
asking me to wait while 'Windows configures Microsoft Office 2000
Premium'.
Another window then pops up saying 'The feature you are trying to use is
on a
CD-ROM or other removable disk that is not available'... 'Insert the
Microsoft Office 2000 Premium Disk and click OK'. (I don't have any
CD-ROMs
specifically for MS Office).

When I click 'Cancel', a new window pops up with Error 1706 - No valid
source could be found for Microsoft Office 2000 Premium. The Windows
installer cannot continue.

This also happens when I try to access 'Help' in Word or Excel, except
that
when I click on 'Cancel' the Help window comes up anyway. But with
Outlook, I
cannot even open the program.

Can anybody help me? I've tried a few things that the Knowledge Base
suggests, but to no avail. Thank you.