microsoft office activation assistant for netbooks

[euan90]

I bought a samsung netbook and received a year of office 2007 home and
student with it. When i try and get the key for it it comes up with a http
401.2 error code, saying I don't have authority to access the page so I am
unable to get a code to activate my office suite. How can I fix this?

 

[JoAnn Paules]

What do you mean "try and get the key for it"? The key is on a label, not a
website.

 

[DL]

You either get a retail version with key or a 60 day trial, and not 'a year'

 

[Lilly]

Mine does exactly the same and allegedly has a year of pre-paid trial. There is not a key on any label either.

 

[Stefan]

Exactly the same problem. Samsung Netbook, it is 1-year-prepaid - trying to get the code results in the 401.2 error.

 

[Rich Torr]

I've just taken delivery of a Samsung N140 Netbook with Windows 7 and have exactly the same problem. MS Office is preinstalled together with a desktop icon labelled 'Microsoft Office 1-year Prepaid - Online' This runs "C:\Program Files\Microsoft Office Activation Assistant for Netbooks\" which hits https://trial.trymicrosoftoffice.com/netbook/connect.aspx giving the following error: HTTP Error 401.2 - Unauthorized: Access is denied due to server configuration
Internet Information Services (IIS)
Have logged a service request with Samsung and will post back with an update.

 

[Techie Cheese]

The servers are down. You can boot and use the trial version 25 times in the
meantime.

 

[Techie Cheese]

You can boot and use Office 25 times while waiting for the activation servers
to come up.

 

[Techie Cheese]

The servers are being updated which is causing the return of this error
message. Please use the 25 boots for the trial and check back shortly.
Apologize for the inconvenience.

 

[lilly]

Thanks for posting about this, guess I just wait until the servers are back up.

 

[Matt Williams]

Thanks for posting about this, guess I just wait until the servers are back up.

Yea exact same issue. 1 year-prepaid trial is not activation and is
bringing same error. Its kinda annoying because I only have 10
launches left before I have to activate.

 

[Rich T]

The desktop link now hits a Microsoft 'Try or Buy site' which gives the
option for an outright license purchase or a 60 day free trial download. No
'1 year pre-paid activation feature' of any kind. Have we been sold short?

 

[An-J]

I got the same message: either buy the full product or download a 60-day
trial version. There is no option for the activation of my 1-year prepaid
version. looking for any help...

 

[GE]

I bought a samsung netbook and received a year of office 2007 home and
student with it. When i try and get the key for it it comes up with a http
401.2 error code, saying I don't have authority to access the page so I am
unable to get a code to activate my office suite. How can I fix this?

 

[GE]

I have exactly the same problem. I hope that Samsung / Microsoft sort this
out soon before I run out of my 'free goes' before it no longer works. I will
feel very cheated if after buying the netbook with this in the description, I
am denied using it.

 

[GeorgeB]

My new samsung netbook has exactly the same "1 year pre paid trial". I have
located the product key, but it tells me it is incorrect.... is this part of
the same probelm?

 

[Raffi]

Hi All

same problem, I just bought a Samsung netbook yesterday and cannot get the 1
year prepaid Office

Does anyone know when the problem will be solved ???

 

[Jim Allyn Jr]

Wow JoAnn...pretty rude and snippy...
Especially for someone who doesn't know what they're talking about.

So is the 1 year subscription worked out, or should we be looking for a
class action attorney?

How's the "Publisher" gig going anyway?

Regards
Jim Allyn

What do you mean "try and get the key for it"? The key is on a label, not a
website.

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

I bought a samsung netbook and received a year of office 2007 home and
student with it. When i try and get the key for it it comes up with a http
401.2 error code, saying I don't have authority to access the page so I am
unable to get a code to activate my office suite. How can I fix this?

.

 

[Diana Taylor]

Whose servers? Anymore news on this? I have used all 25!

 

[JoAnn Paules [MVP]]

Not snippy at all. I was asking a question. the OP asked a question and I
was asking for clarification. And the gig is going just fine. thanks for
asking.

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Wow JoAnn...pretty rude and snippy...
Especially for someone who doesn't know what they're talking about.

So is the 1 year subscription worked out, or should we be looking for a
class action attorney?

How's the "Publisher" gig going anyway?

Regards
Jim Allyn

What do you mean "try and get the key for it"? The key is on a label, not
a
website.

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

I bought a samsung netbook and received a year of office 2007 home and
student with it. When i try and get the key for it it comes up with a
http
401.2 error code, saying I don't have authority to access the page so I
am
unable to get a code to activate my office suite. How can I fix this?

.