Microsoft Office Professional Plus 2007 (Beta) Set-up Error

T

Tuck

Good afternoon - This is my first time posting so forgive any goofs. Tks.

Yesterday I downloaded the Beta version of Office 2007. I run the program,
enter the Product Key, Choose Upgrade and the install begins. I have done
this several times and each time I receive the following message when the
instalation progress bar reaches exactly 7 bars.

"Microsoft Office Professional Plus 2007 (Beta) encountered an error during
setup"

I saw similar postings but none that seemed to go to conclusion. I have
checked the event logs (as I saw in an earlier posting) but none lead to any
help.

What should I do? I really just want to get my hands on the new excel.
 
P

Patrick Schmid

I'd suggest to try a customized installation. When you do that, make
sure to manually go through all tabs before pressing Next. Select to
keep all previous versions (therefore you retain Office 2003). In
addition, don't install anything but Excel. This might circumvent your
problem and let you take a look at Excel 2007.

Patrick Schmid
 
T

Tuck

Thank you for your quick reply. I tried exactly what you specified but I
received the exact same error at the exact same time in the process. Any
other ideas?

Just as info, my computer is about 3 weeks old. It is a Dell latitude and
is on the higher end so it should far exceed the system requirements.
 
P

Patrick Schmid

Have you tried redownloading the file?
Maybe you need to run chkdsk on your harddrive.
What other software do you have installed?

Patrick Schmid
 
B

Bob Buckland ?:-\)

Hi Tuck,

See if the steps here help. While the machine is new it can also mean that there's a number of 'trial' software products on there
that can do odd things :)

===========
1. Use Start=>Programs=>Accessories=>Disk Cleanup
clear your Internet files and temp files.


2. Locate your 2007 Office Professional Beta 2
download file and note the folder/path location.


3. Create a new folder on your PC and note that
folder/path location.


4. Use Start=>Run , and on a single line type in
the following (using the path & file names from Step 2 & 3)
and leaving out the brackets


"drive:\Step2PathOfDownload\downloadfilename.exe" /extract:"Step3path"


example: (assuming you saved to a 'downloads' folder and created a new folder named Off2007ProB2CD1) the Start=>Run line would look
like this


"c:\downloads\OPPLUS-EN.EXE" /extract:"C:\Off2007ProB2CD1"


If the extraction is successful (you'll get a dialog box telling you it was after a few minutes) then


a. Backup your files and shutdown all other running apps and utilities including antivirus.
b. Run setup from your new 2007 Office system folder you
created in the previous steps


Else, if the extraction doesn't succeed then the download may be damaged/corrupted.
Use Start=>Run and type
%temp%
and locate the Setup-xxxxx.log
(file) just created and see if it has any clues on where the extraction failed.


Post back here with your results please.
=========
Thank you for your quick reply. I tried exactly what you specified but I
received the exact same error at the exact same time in the process. Any
other ideas?

Just as info, my computer is about 3 weeks old. It is a Dell latitude and is on the higher end so it should far exceed the system
requirements. >>
--
I hope this helped you,

Bob Buckland ?:)
MS Office system products MVP

LINKS for the 2007 Office System

1. Read about it, try it, or watch the movie :)
the 2007 Microsoft Office system iinfo is at
http://microsoft.com/office/preview

2. Already have 2007 Office System Beta 2?
Send Microsoft your feedback (with pictures)
http://sas.office.microsoft.com/

3. Use the 2007 OfficeOnline website without Office2007

a. Install the ActiveX access control
http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033
b. then visit http://officebeta.iponet.net
 
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