Microsoft Office

[HobieCat]

Following window message appears on my screen whenever I'm working with or
without Word 2003:
Microsoft Office Word has encountered a problem and needs to close. We are
sorry for the inconvenience bla bla
There's a checked note saying Recover my work and restart Microsoft Office
Word

How do i get rid of this bothersome error message?

HobieCat

 

[Herb Tyson [MVP]]

The usual causes are:

1. Misbehaving add-in.

2. Corrupted Normal.dotm.

3. Corrupted registry entry (usually the Data key).

This article describes how to troubleshoot the problem:

http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm

 

[mert]

I'm having the same problem and have gone through the steps to no avail. I
even created a new user on the computer and the same problem occurred.

You mentioned a corrupt data key. How would I take care of that?

 

[Terry Farrell]

That's a symptom of a Word Data Key corruption - usually because Word has
been running when updates are installed.

Run Regedit and expand by double-clicking to the key below. With DATA
selected, press DELETE. Word will automatically recreate a new key when it
is restarted.

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data

Symptoms of Data Key corruption include:

• The mouse does not work when you use Word.
• You cannot open a Word document from the Search window in Windows
Vista.
• You cannot open a Word document from Windows Desktop Search.
• Word crashes when you try to start or exit Word.
• Word crashes when you open the Open dialog box.
• Word crashes when you save a document.
• Word crashes when you close a document.

If you feel uncomfortable editing the registry yourself, Microsoft have a
fix that will do this for you.
http://support.microsoft.com/kb/940791 and press FixIt

 

[mert]

That didn't work either. It took Word a long time to start up, then it gave
the error immediately.

 

[Terry Farrell]

It took a long time to start up... try following the tips in
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm

Terry

 

[mert]

I have already referenced that FAQ and none of the suggestions work; at least
not permanently. The longest it worked was to open a document and then it
crashed.

Using the winword.exe /a works perfectly, but that's obviously not a
permanent solution.