Microsoft Outlook 2003 opens and then closes when you click on something

G

Guest

I have a problem with Microsoft Office 2003 on my machine where when you
launch it, sometimes when you click on anything such as Calendar or
Contacts, MS Outlook closes.

The only way to get around this problem is bizarrely, open up Internet
Explorer and go to Tools > Internet Options and delete all the internet
temporary files.

This then allows MS Outlook to work a few times until you've done a bit of
web sufing and then it starts closing down again until you clear out the
internet temporary files again.

Any ideas why this cr*p feature exists in MS Outlook 2003?

AMO
 
B

Brian Tillman

NoSpam said:
Any ideas why this cr*p feature exists in MS Outlook 2003?
Click to expand...

My guess is that this "crap feature" _doesn't_ exist in Outlook 2003. It
appears to be an unintentional side effect and, while affecting Outlook now,
could potentially affect other programs that use the Temporary Internet
Files cache.

Try emptying the cache completely, not using IE, but from a command line
prompt. At the prompt, enter:

cd %USERPROFILE%\Local Settings\Temporary Internet Files
dir /a

You should see a folder named Content.IE5 and, perhaps Content.MSO, and also
possibly a folder named OLKxxx, where "xxx" is a c string of letters and
digits, like "41A" or "1B". You may also see folders that are just strings
of characters, like "GGYOHN4V". For each in turn, enter:

rmdir /q /s xxxxxxxx

where "xxxxxxxx" is the folder name. For example:

rmdir /q /s Content.IE5
rmdir /q /s Content.MSO
rmdir /q /s OLK41A
rmdir /q /s GGYOHN4V

This will really clean out your temporary file cache. A side effect is that
it may also clean out your offline Internet pages, if you have any, but
those should regenerate at the next scheduled download, as will any folder
IE or Office expectes to be there.

It also wouldn't hurt to clean out your WIndows temporary file cache
C:\Windows\Temp, although you can do this with Explorer, if you want.
 
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