Microsoft Outlook 2007 - Bandwith + typing: = (

[sycsummit]

My dad has a decrepit Dell Dimension 4300S with Microsoft Outlook 2007. The
computer is old. Real old. It's also part of a 6-computer Mac/PC home
network all routed through an Apple Airport Extreme wireless box, which may
or may not have anything to do with this problem.

We've noticed that whenever I'm using any bandwith-intensive program on my
networked computer, such as a game (Half-Life 2 multiplayer or Call of Duty 4
multiplayer, eg), and he's trying to type an email, the type lags every 5-10
seconds and suddenly loses track of typed characters for random time
intervals.

First of all, why would bandwidth be an issue while simply TYPING an email?
He says it doesn't seem to further slow down the already-slow system, or take
any longer than usual to SEND the email, just typing it... Second of all,
why does this happen and could anyone suggest a fix?

 

[Roady [MVP]]

Is he perhaps using a wireless keyboard? In that case the wireless signals
of the keyboard and wireless network could interfere with each other. If you
are playing in the neighborhood with a wireless keyboard/mouse then this
could also distort his wireless keyboard signal.

Hook up a wired keyboard and see if it still happens.

 

[sycsummit]

I am using a wireless keyboard, but the rest of our collective components are
all wired. Plus, he doesn't experience the lag if I am doing anything that
isn't bandwidth-intensive; ie, I can check email and do schoolwork and he
doesn't have a problem with it. So I wouldn't think wireless devices are the
culprit...

 

[Brian Tillman [MVP - Outlook]]

First of all, why would bandwidth be an issue while simply TYPING an
email?
He says it doesn't seem to further slow down the already-slow system, or
take
any longer than usual to SEND the email, just typing it... Second of
all,
why does this happen and could anyone suggest a fix?

I, too, don't see why composing a message would be affected by bandwidth.
Why not install Wireshark and see what's traversing your network?

 

[Roady [MVP]]

When you're gaming, you're moving the mouse constantly as apposed to
"normal" computing where the movements are less intensive.

But let's take out everything else here and start a large download from a
server which offers maximum throughput for your bandwidth and have your dad
type via a wired keyboard. Is the issue still there? Does it resolve itself
directly when you cancel/pause the download?

Which mail account type is your dad using?

 

[dpakchung]

When you're gaming, you're moving the mouse constantly as apposed to
"normal" computing where the movements are less intensive.

But let's take out everything else here and start a large download from a
server which offers maximum throughput for your bandwidth and have your dad
type via a wired keyboard. Is the issue still there? Does it resolve itself
directly when you cancel/pause the download?

Which mail account type is your dad using?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, ConfiguringMicrosoftOutlook2003http://www.howto-outlook.com/OutlookFAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

I am using a wireless keyboard, but the rest of our collective components
are
all wired.  Plus, he doesn't experience the lag if I am doing anything
that
isn't bandwidth-intensive; ie, I can check email and do schoolwork and he
doesn't have a problem with it.  So I wouldn't think wireless devicesare
the
culprit...

Is he perhaps using a wireless keyboard? In that case the wireless
signals
of the keyboard and wireless network could interfere with each other. If
you
are playing in the neighborhood with a wireless keyboard/mouse then this
could also distort his wireless keyboard signal.
Hook up a wired keyboard and see if it still happens.
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, ConfiguringMicrosoftOutlook2003
http://www.howto-outlook.com/
OutlookFAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers
-----
My dad has a decrepit Dell Dimension 4300S withMicrosoftOutlook2007.
The
computer is old.  Real old.  It's also part of a 6-computer Mac/PC home
network all routed through an Apple Airport Extreme wireless box, which
may
or may not have anything to do with this problem.
We've noticed that whenever I'm using any bandwith-intensive programon
my
networked computer, such as a game (Half-Life 2 multiplayer or Call of
Duty 4
multiplayer, eg), and he's trying to type an email, the type lags every
5-10
seconds and suddenly loses track of typed characters for random time
intervals.
First of all, why would bandwidth be an issue while simply TYPING an
email?
He says it doesn't seem to further slow down the already-slow system,
or
take
any longer than usual to SEND the email, just typing it...   Second of
all,
why does this happen and could anyone suggest a fix?- Hide quoted text -

- Show quoted text -

 

[dpakchung]

When you're gaming, you're moving the mouse constantly as apposed to
"normal" computing where the movements are less intensive.

But let's take out everything else here and start a large download from a
server which offers maximum throughput for your bandwidth and have your dad
type via a wired keyboard. Is the issue still there? Does it resolve itself
directly when you cancel/pause the download?

Which mail account type is your dad using?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, ConfiguringMicrosoftOutlook2003http://www.howto-outlook.com/OutlookFAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

I am using a wireless keyboard, but the rest of our collective components
are
all wired.  Plus, he doesn't experience the lag if I am doing anything
that
isn't bandwidth-intensive; ie, I can check email and do schoolwork and he
doesn't have a problem with it.  So I wouldn't think wireless devicesare
the
culprit...

Is he perhaps using a wireless keyboard? In that case the wireless
signals
of the keyboard and wireless network could interfere with each other. If
you
are playing in the neighborhood with a wireless keyboard/mouse then this
could also distort his wireless keyboard signal.
Hook up a wired keyboard and see if it still happens.
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, ConfiguringMicrosoftOutlook2003
http://www.howto-outlook.com/
OutlookFAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers
-----
My dad has a decrepit Dell Dimension 4300S withMicrosoftOutlook2007.
The
computer is old.  Real old.  It's also part of a 6-computer Mac/PC home
network all routed through an Apple Airport Extreme wireless box, which
may
or may not have anything to do with this problem.
We've noticed that whenever I'm using any bandwith-intensive programon
my
networked computer, such as a game (Half-Life 2 multiplayer or Call of
Duty 4
multiplayer, eg), and he's trying to type an email, the type lags every
5-10
seconds and suddenly loses track of typed characters for random time
intervals.
First of all, why would bandwidth be an issue while simply TYPING an
email?
He says it doesn't seem to further slow down the already-slow system,
or
take
any longer than usual to SEND the email, just typing it...   Second of
all,
why does this happen and could anyone suggest a fix?- Hide quoted text -

- Show quoted text -

We have problems due to the connection from Brisbane to Sydney as the
bandwith is inadequate at busy times.

 

[Roady [MVP]]

So what kind of connection is he making then?
I can image the slowness when he makes an Exchange connection when not using
Cached Exchange Mode.



-----

When you're gaming, you're moving the mouse constantly as apposed to
"normal" computing where the movements are less intensive.

But let's take out everything else here and start a large download from a
server which offers maximum throughput for your bandwidth and have your
dad
type via a wired keyboard. Is the issue still there? Does it resolve
itself
directly when you cancel/pause the download?

Which mail account type is your dad using?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor,
ConfiguringMicrosoftOutlook2003http://www.howto-outlook.com/OutlookFAQ,
HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

I am using a wireless keyboard, but the rest of our collective
components
are
all wired. Plus, he doesn't experience the lag if I am doing anything
that
isn't bandwidth-intensive; ie, I can check email and do schoolwork and
he
doesn't have a problem with it. So I wouldn't think wireless devices
are
the
culprit...

"Roady [MVP]" wrote:

Is he perhaps using a wireless keyboard? In that case the wireless
signals
of the keyboard and wireless network could interfere with each other.
If
you
are playing in the neighborhood with a wireless keyboard/mouse then
this
could also distort his wireless keyboard signal.

Hook up a wired keyboard and see if it still happens.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, ConfiguringMicrosoftOutlook2003
http://www.howto-outlook.com/
OutlookFAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

My dad has a decrepit Dell Dimension 4300S withMicrosoftOutlook2007.
The
computer is old. Real old. It's also part of a 6-computer Mac/PC
home
network all routed through an Apple Airport Extreme wireless box,
which
may
or may not have anything to do with this problem.

We've noticed that whenever I'm using any bandwith-intensive program
on
my
networked computer, such as a game (Half-Life 2 multiplayer or Call
of
Duty 4
multiplayer, eg), and he's trying to type an email, the type lags
every
5-10
seconds and suddenly loses track of typed characters for random time
intervals.

First of all, why would bandwidth be an issue while simply TYPING an
email?
He says it doesn't seem to further slow down the already-slow
system,
or
take
any longer than usual to SEND the email, just typing it... Second
of
all,
why does this happen and could anyone suggest a fix?- Hide quoted
text -

- Show quoted text -

We have problems due to the connection from Brisbane to Sydney as the
bandwith is inadequate at busy times.