microsoft outlook and outlook express no longer work with free hotmail accounts

[freaktown27]

I've seen many requests for help about this.

People are not able to access their hotmail accounts with outlook or
outlook express. I've been working on this for about an hour this
morning; my problem was with Outlook 2002. It had worked with hotmail
until about a week or two ago.

Basically, you have to upgrade to a pay account to continue this
functionality. See here.

http://support.microsoft.com/default.aspx?scid=kb;[LN];878462

This is the error that I was getting:


Task 'Hotmail: Folder:Inbox Synchronizing headers.' reported error
(0x800CCCF6) : 'An unknown error has occurred. Please save any existing
work and restart the program.'

David

 

[Milly Staples [MVP - Outlook]]

ANd what is your question? This has been in the news for the last few
weeks - anyone who had Outlook/OE access to their Hotmail or MSN mail
without a paid account have been removed from the DAV access.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, (e-mail address removed) asked:

| I've seen many requests for help about this.
|
| People are not able to access their hotmail accounts with outlook or
| outlook express. I've been working on this for about an hour this
| morning; my problem was with Outlook 2002. It had worked with hotmail
| until about a week or two ago.
|
| Basically, you have to upgrade to a pay account to continue this
| functionality. See here.
|
| http://support.microsoft.com/default.aspx?scid=kb;[LN];878462
|
| This is the error that I was getting:
|
|
| Task 'Hotmail: Folder:Inbox Synchronizing headers.' reported error
| (0x800CCCF6) : 'An unknown error has occurred. Please save any
| existing work and restart the program.'
|
| David

 

[Milhouse Van Houten]

ANd what is your question? This has been in the news for the last few
weeks - anyone who had Outlook/OE access to their Hotmail or MSN mail
without a paid account have been removed from the DAV access.

Wow, that's not true at all for legacy users. Only *some* accounts have had
accessed removed, and it seems to have started without warning on Wednesday,
the same day Hotmail was upgraded with new features (by coincidence
perhaps). Further, the access was not supposed to be removed until
March/April 2005. That was just confirmed again by the Corporate Vice
President, MSN Communications Platform:

"In September, we stopped providing new, free Hotmail account customers
access to WebDAV functionality. Customers who had already enabled the
functionality will continue to have access to it until early next year. At
that time, the protocol will become available only as part of our
subscription e-mail services for as little as US$19.95 a year with MSN
Hotmail Plus."
http://www.microsoft.com/presspass/features/2004/nov04/11-18MSNSecurity.asp

So the question is obvious: Which is it MS, on or off? And when exactly?
Since the story of what happened Wednesday with WebDAV hasn't broken through
to the mainstream press yet, MS apparently feels that no response is
required.

 

[freaktown27]

I'm new to this group... do I have to post questions?

I posted that to alert all of the other thread starters who DIDN'T get
a resolution to this problem so that they wouldn't waste as much time
as I did trying to get it to work. I had searched Microsoft's KB, the
internet, and google groups exhaustively and didn't see ONE post
explaining that it had been turned off until I went back to OE on XP
SP2 and got the explanation from OE's error log. It kind of stinks
that Outlook 2002 couldn't give a more accurate error message and I had
to get it from OE. At least now with my post, there will be better
keywords out 'there' even if there is an explanation somewhere that I
missed.

BTW, I guess you work for Microsoft? Maybe you can fix their search
engine. It's been known for years that if you want to find something
in Microsoft's knowledge base you don't waste your time searching it
direclty, you search it using Google. I know that I even entered my
error messages in the KB search engine and didn't get a hit.

And, to add more details to the original problem, my hotmail account
hasn't yet been upgraded to 250 MB's, but had worked fine with Outlook
until the last week or two.
Thanks,

David, A+, MCSE

PS: This has been in what news?

 

[Diane Poremsky [MVP]]

It was all over the technical news sites when it first happened in
September. People began posting here about it within a day or two of MS
turning off access for new accounts.

http://www.google.com/search?num=15&hl=en&lr=&q=hotmail+http+outlook - #5 -7
are news articles about the change and several others have more information,
including #14.

Google search of these groups, date limited so you can see it;s been a
question that was asked and answered many times since late September.
http://groups.google.com/groups?as_..._maxm=10&as_maxy=2004&lr=lang_en&num=30&hl=en

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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