Microsoft Photo Editor

[AW]

Hello
I have WinXP Pro with SP2 and all current updates. I have ZoneAlarm
7.0.337.000 and Microsoft Office 2003 installed. I cannot open Microsoft
Photo Editor. When I click on it the program doesn't open but places
'Microsoft Photo Editor' on the taskbar. When I click it nothing happens and
the only way to access it is by right clicking and selecting 'Close'. All
other Office applications are working normally and I have put the Office 2003
disc in to do a repair but it still doesn't work. I have also run a disk
fragmentation and done a chkdsk /r which reported some file problems but
fixed them. Could anyone please help?
Many thanks
Andrew Wilson

 

[Bob Buckland ?:-\)]

Hi A.W.,

Do you have an earlier version of Office also installed? MS Office Photo Editor was discontinued after Office XP. Office 2003 has
the MS Office Picture Manager.

===========Hello
I have WinXP Pro with SP2 and all current updates. I have ZoneAlarm
7.0.337.000 and Microsoft Office 2003 installed. I cannot open Microsoft
Photo Editor. When I click on it the program doesn't open but places
'Microsoft Photo Editor' on the taskbar. When I click it nothing happens and
the only way to access it is by right clicking and selecting 'Close'. All
other Office applications are working normally and I have put the Office 2003
disc in to do a repair but it still doesn't work. I have also run a disk
fragmentation and done a chkdsk /r which reported some file problems but
fixed them. Could anyone please help?
Many thanks
Andrew Wilson
--
AW>>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[AW]

Bob
Thanks for your reply. I have uninstalled all previous versions of Office
previously. My problem is that Microsoft Photo Editor will not work no matter
what version of Office I use to install it. I WANT Microsoft Photo Editor not
MS Picture Manager that is why I am trying to install it using Office 2000.
When I install it all other Office applications work correctly however
Microsoft Photo Editor doesn't. When I try to open a photograph using
Microsoft Photo Editor all that happens is that the 'Microsoft Photo Editor'
sinks to the task bar and if I click it nothing happens but if I right click
it I can select 'Close'. I have also tried to install Microsoft Photo Editor
using an old Office 97 disc and the same thing happens which has got me
thinking that something is blocking the program.
I am using WinXP Pro with SP2 and all security updates. I am also using
ZoneAlarm version 7.0.337.000 for firewall, anti-virus and anti-spyware.
Windows Firewall is switched off. I would be extremely grateful if you could
offer any further advice?
Many thanks
Andrew Wilson

 

[Bob I]

Sounds to me like it is opening somewhere OFF the desktop. After you
start it, r-click the Taskbar and pick Cascade, or Tile windows.

 

[AW]

Bob I
Many thanks although this didn't help. I have all my .jpgs set to Microsoft
Photo Editor as default. What is strange is that when I single left click a
..jpg in 'My Documents' the thumbnail of the picture appears in the 'Details'
column of 'My Documents' but when I double click the .jpg, 'Microsoft Photo
Editor' reduces to the taskbar and the only way I can use Microsoft Photo
Editor from the taskbar is to right click and select 'Close'.
I would be grateful for any further advice.
Many thanks
Andrew Wilson

 

[AW]

Further to my last post, if I extract and run Photoed.exe from any of my
Office CD's it does exactly the same as I have described previously i.e
reduces to the task bar.
Thanks
Andrew Wilson

 

[Bob I]

What are the other options available above "Close"?

 

[AW]

Bob I
You are a genius!! I have just right clicked on the Microsoft Photo Editor
icon which had reduced to the task bar and clicked 'Maximise' instead of
'Close'. The application has started working. I wish I'd tried this 5 days
ago, how could I be so dumb. I have been installing, uninstalling,
reinstalling etc etc. I must have been having a 'blonde moment' which lasted
5 days although I have black hair.
Many,many thanks to the two Bob's.
Regards
Andrew

 

[Bob I]

If you window it again, and it disappears, you will need to Move it back
to the Desktop. The easiest way is to r-click on the Taskbar( Not the
Photo Editor button) and pick Cascade or Tile.