microsoft sync services--since downloadingupdate to Blackberry Desktop manager

C

curlyag

Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: imap I recently downloaded the update for Blackberry desktop manager, and have gotten "sync error" messages both times I've synced. Today when I tried to sync, I keep getting the message "Microsoft sync services has encountered a problem needs to close." The message pops up over & over. I've tried starting entourage holding option key, but says data working fine. What else to do? Here's the log:
Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2010-03-29 17:20:28 -0500
Application Name: Microsoft Sync Services
Application Bundle ID: com.microsoft.entourage.syncservices12
Application Signature: MSS1
Application Version: 12.2.3.091001
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thread 0 crashed:

# 1 0x6e756f63 in ( + 0x00000000)
# 2 0x91b9ee3b in .objc_class_name_List + 0x91A96CFB (libobjc.A.dylib + 0x00009e3b)
# 3 0x93b63c67 in .objc_class_name___NSCFSet + 0x93A18D27 (CoreFoundation + 0x000dfc67)
# 4 0x93b66be3 in .objc_class_name___NSCFSet + 0x93A1BCA3 (CoreFoundation + 0x000e2be3)
# 5 0x000070b8 in __mh_execute_header + 0x000060B8 (Microsoft Sync Services + 0x000060b8)
# 6 0x0001b93c in __mh_execute_header + 0x0001A93C (Microsoft Sync Services + 0x0001a93c)
# 7 0x0001b7cc in __mh_execute_header + 0x0001A7CC (Microsoft Sync Services + 0x0001a7cc)
# 8 0x0000c0fc in __mh_execute_header + 0x0000B0FC (Microsoft Sync Services + 0x0000b0fc)
# 9 0x0000274a in __mh_execute_header + 0x0000174A (Microsoft Sync Services + 0x0000174a)
# 10 0x00002671 in __mh_execute_header + 0x00001671 (Microsoft Sync Services + 0x00001671)

X86 Thread State:
 eax: 0x00003a74 ebx: 0x93b70eb1 ecx: 0x91bab64c edx:0x16599570
 edi: 0x16599570 esi: 0x91c3521c ebp: 0xbffff798 esp:0xbffff74c
  ss: 0x0000001f eip: 0x6e756f63 cs: 0x00000017 ds:0x0000001f
  es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010202

Thread 1:

# 1 0x961133a6 in _signgam + 0x95F6C482 (libSystem.B.dylib + 0x000013a6)
# 2 0x9619aeab in _signgam + 0x95FF3F87 (libSystem.B.dylib + 0x00088eab)
# 3 0x00035d7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x000353e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x0003546c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x00035f25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x96144155 in _signgam + 0x95F9D231 (libSystem.B.dylib + 0x00032155)
# 8 0x96144012 in _signgam + 0x95F9D0EE (libSystem.B.dylib + 0x00032012)

X86 Thread State:
 eax: 0xffffffa6 ebx: 0x9618a287 ecx: 0xb00a0a5c edx:0x961133a6
 edi: 0x0000018e esi: 0x552d5a5b ebp: 0xb00a0ac8 esp:0xb00a0a5c
  ss: 0x0000001f eip: 0x961133a6 cs: 0x00000007 ds:0x0000001f
  es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000206

Loaded modules:

0: Microsoft Sync Services (12.2.3.091001 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Office/Microsoft Sync Services.app/Contents/MacOS/Microsoft Sync Services
1: merp: /Applications/Microsoft Office 2008/Office/Microsoft Sync Services.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
2: EntourageSynchronization: /Applications/Microsoft Office 2008/Office/Microsoft Sync Services.app/Contents/MacOS/../Frameworks/EntourageSynchronization.framework/Versions/12/EntourageSynchronization
3: Netlib: /Applications/Microsoft Office 2008/Office/Microsoft Sync Services.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
4: PowerPlantCore: /Applications/Microsoft Office 2008/Office/Microsoft Sync Services.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/PowerPlantCore
5: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Office/Microsoft Sync Services.app/Cont
 
D

Diane Ross

imap I recently downloaded the update for Blackberry desktop manager,
and have gotten "sync error" messages both times I've synced. Today when
I tried to sync, I keep getting the message "Microsoft sync services has
encountered a problem needs to close." The message pops up over & over.
I've tried starting entourage holding option key, but says data working
fine. What else to do? Here's the log:
Microsoft Error Reporting log version: 2.0
Click to expand...

See if this fix helps:

<http://www.entourage.mvps.org/error/text.html#exc_bad_access>
 

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