Microsoft Word "Pissing me off"

D

David

Please please please can you help.

I can open ms word no problem but whenit opens up, i have
no menu bar and no toolbar, no toolbar options, I have
tried to uninstall and reinstall but still nothing.

HELP ME!!!!

If possible could you reply to [email protected] it
would be appreciated...

Thanks alot
 
N

Newsreader

Sounds like a "Normal.dot" file problem - controls much of the behaviour of
word and does not get deleted on re-installation...

Locate the "Normal.dot" file that may be the cause of the problem by doing a
search and renaming the most recently modified file to something like
"Normalold.dot".

Word will then use the normal.dot file higher up in the heirarchy.

Good Luck
 
T

TF

Will you stop posting this drivel about normal.dot.

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

Sounds like a "Normal.dot" file problem - controls much of the behaviour of
word and does not get deleted on re-installation...

Locate the "Normal.dot" file that may be the cause of the problem by doing a
search and renaming the most recently modified file to something like
"Normalold.dot".

Word will then use the normal.dot file higher up in the heirarchy.

Good Luck
 
N

Newsreader

TF

Your comment regarding my postings do not seem to match the spirit of
newsgroups nor that of the MVP designation.

I responded to two similiar problems with a solution that worked for me. The
solution you stated to be "drivel", was in my case, the correct solution to
the problem - i.e. renaming the normal.dot file worked, the solution you
offered didn't. It was not NAV.

According to the mvps.org web site, the "MVP Award is given in recognition
of a recipient's technical expertise, spirit of community, thought
leadership, and willingness to help peers and customers."

Please re-consider the value of your approach.
 
S

Suzanne S. Barnhill

The best of us get testy at times, especially when we see a new contributor
to the group convinced that the solution he has found is a panacea. "If all
you have is a hammer, then everything looks like a nail," but, while
renaming Normal.dot is the solution to many problems, it is not the correct
solution for all, any more than aspirin is the cure for all ills.

The article Terry referenced includes renaming Normal.dot as among a number
of approaches to solving a variety of problems in opening, closing, and
using Normal.dot. It also explains *why* renaming Normal.dot is often the
solution. It is therefore a more helpful response.

If you want to be helpful, as you obviously do, you would better accomplish
this by referring users to that article instead of advising them to rename
Normal.dot, especially without giving any specific instructions on how to do
that.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 
N

Newsreader

Suzanne.

Not wanting folks to spend time solving a problem for me that was already
fixed, I closed my question by posting the solution that worked for me (A
good pratice in most newsgroups). While online, I read un-answered questions
that seemed very similair problems to mine (my opinion). I did the good
community thing of posting a solution that worked for me. No claim it would
work - just that it had for me. How this constitutes a contributor who is
"convinced that the solution he has found is a panacea" or that "everything
looking like a nail" is beyond me.

I believe I provided enough instructions on how to locate the file I was
referring to. IMHO - Users who don't know how to rename a file should not be
renaming their normal.dot file (espcecially since they may need to name it
back.) However, I believe that it is a quick non-destructive test (rename a
file, start word, check conditions, rename as required) and a common enough
solution that it is a reasonable starting for the two items I posted to. I
have no doubt that better solutions exist than the one I presented.

If you want to be helpful, as you obviously do, you would better accomplish
this by welcoming new contributors instead of feeding them with cliches.

It appears that I have stumbled into a private newsgroup. My apologies.
Didn't mean to invade your space. I'll leave the same way I came in.


--
 
S

steam3801

The best of us get testy at times, especially when we see a new contributor
to the group convinced that the solution he has found is a panacea. "If all
you have is a hammer, then everything looks like a nail," but, while
renaming Normal.dot is the solution to many problems, it is not the correct
solution for all, any more than aspirin is the cure for all ills.

The article Terry referenced includes renaming Normal.dot as among a number
of approaches to solving a variety of problems in opening, closing, and
using Normal.dot. It also explains *why* renaming Normal.dot is often the
solution. It is therefore a more helpful response.

If you want to be helpful, as you obviously do, you would better accomplish
this by referring users to that article instead of advising them to rename
Normal.dot, especially without giving any specific instructions on how to do
that.
Click to expand...

Inclined to agree - users should be encouraged to learn how to
research problems and make their own decisions - not just be given a
single solution as a fait accomplit (when you go into a library to do
an assignment/project, staff will assist and direct you to appropriate
materials; it's then up to the individual to research an appropriate
answer)

You know it makes sense.
steam3801
 
N

Newsreader

steam3801 said:
Inclined to agree - users should be encouraged to learn how to
research problems and make their own decisions - not just be given a
single solution as a fait accomplit (when you go into a library to do
an assignment/project, staff will assist and direct you to appropriate
materials; it's then up to the individual to research an appropriate
answer)

You know it makes sense.
steam3801
Click to expand...

You have confused the logic of the discussion with the premise.
 
T

TF

Renaming normal.dot is not the correct solution everytime those symptoms
occur. There's a whole plethora of problems that cause these symptoms and
renaming normal.dot unnecessarily may result in causing the user additional
work restoring Word to its original state. Whilst I wouldn't want to
discourage anyone from using, reading or contributing in the Newsgroup, I'd
rather they took their time and read some more answers before incorrectly
advising users.

I accept that maybe I should have been more circumspect in my posting but
with several hundred posts a day coming into just 2 Newsgroups, the right
answer is probably more welcomed than scrupulous civility.

Terry


TF

Your comment regarding my postings do not seem to match the spirit of
newsgroups nor that of the MVP designation.

I responded to two similiar problems with a solution that worked for me. The
solution you stated to be "drivel", was in my case, the correct solution to
the problem - i.e. renaming the normal.dot file worked, the solution you
offered didn't. It was not NAV.

According to the mvps.org web site, the "MVP Award is given in recognition
of a recipient's technical expertise, spirit of community, thought
leadership, and willingness to help peers and customers."

Please re-consider the value of your approach.
 
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