Microsoft Word Product ID

S

Sezar

Hi I really need some help installing Microsoft Word 2002.
I am using Microsoft Works Suite2002 to install it, but
it's asking for my Product Key number.. I don't have the
yellow box it says I can find it on, even though I have all
of the five Works Suite CD's.. So I don't know where to
find the Product Key.. Can you please help me?
 
G

garfield-n-odie

This is a Word application error because you lost your product key? If Works came preinstalled on your computer, then you have to contact the manufacturer of the computer for a new product key. If you purchased a retail version of Works (proof of purchase may be required), then you can call Microsoft to obtain a replacement product key. See http://support.microsoft.com/default.aspx?scid=KB;en-us;326246 "How to Replace Lost, Broken, or Missing Microsoft Software or Hardware".
 
S

Suzanne S. Barnhill

Yellow box? It is probably referring to a yellow sticker, but if this is an
OEM version (came installed on the computer), it is probably printed on your
Certificate of Authenticity instead. If it's a retail version, the sticker
should be on the CD jewel case.
 
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