Microsoft Word Template Corruption?

U

UNMmedStudent

I do not know how to go about fixing template corruption in microsoft word. I
have had problems starting up Microsoft word and when I started it up with
the command prompt Run > winword.exe /a it worked fine. If I try opening
word files by just clicking on them they still dont open, they only open with
the Run > winword.exe /a method. I assume that I need to address my Word
template corruption problem. I read the article by Graham Mayor that is on
the Word MVP site and I have done everything it suggested yet I does not give
me a good idea of how to go about fixing template corruption and how to
"rename" my normal template. If anyone can refer me to a site that explains
how to do this with a little more clarity or if you can explain it better
yourself I would greatly appreciate it. Below is what I was reading in the
article by Graham Mayor on the Word MVP site.
____________________________________________________________________

If Word crashes as soon as it opens ...
It is most likely to be due to template corruption. To verify whether this
is the case, start Word without templates and add-ins loaded, to see whether
it still crashes: to do this, click the Start button in the bottom left of
your screen, select Run, and type winword.exe /a. (You may need to specify
the full path although you probably won't.)

Note the space before the forward slash! If you miss out that space, you'll
get an error message such as: “Cannot find the file ‘winword.exe/a’ or one of
its componentsâ€.

The /a switch is intended as a troubleshooting tool only, and you shouldn't
continue to use it to start Word. Any customisations you make while in this
mode will be discarded.

If that fixes it, either your Normal template or one of the files in Word's
Startup path are probably corrupt, so the next steps to try are:

Try renaming your Normal template (with Word and Outlook closed – and if you
have opened a Word document within Internet Explorer, close IE too). Note
that the normal template for Word 2007 is normal.dotx or normal.dotm
For instance, try renaming Normal.dot to Normal.old – and make sure you only
have one Normal.dot file. If you cannot see the file extensions (as in
Normal.dot) see the reference to switching their display on in ii) below.
If that doesn't fix it, try either:Moving any files that are in Word's
Startup path to another folder, or Renaming any files in Word's Startup path
from [filename].dot to [filename].old. To find out where Word's Startup
folder is, look under Tools + Options + File Locations in Word If you cannot
see the file extensions (as in [filename].dot), you can switch their display
on in Windows Explorer. To do so, select View + Folder Options (or Tools +
Folder Options, or View + Options, in some versions of Windows); and on the
“View†tab of the dialog, deselect “Hide file extensions for known file
typesâ€.

If in doubt, move the files instead of renaming them. If it isn't a template
corruption, it may be a corrupt registry key – try deleting the Data Key –
follow this link for more details
 
S

Suzanne S. Barnhill

Try http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

UNMmedStudent said:
I do not know how to go about fixing template corruption in microsoft word.
I
have had problems starting up Microsoft word and when I started it up with
the command prompt Run > winword.exe /a it worked fine. If I try opening
word files by just clicking on them they still dont open, they only open
with
the Run > winword.exe /a method. I assume that I need to address my Word
template corruption problem. I read the article by Graham Mayor that is on
the Word MVP site and I have done everything it suggested yet I does not
give
me a good idea of how to go about fixing template corruption and how to
"rename" my normal template. If anyone can refer me to a site that
explains
how to do this with a little more clarity or if you can explain it better
yourself I would greatly appreciate it. Below is what I was reading in the
article by Graham Mayor on the Word MVP site.
____________________________________________________________________

If Word crashes as soon as it opens ...
It is most likely to be due to template corruption. To verify whether this
is the case, start Word without templates and add-ins loaded, to see
whether
it still crashes: to do this, click the Start button in the bottom left of
your screen, select Run, and type winword.exe /a. (You may need to specify
the full path although you probably won't.)

Note the space before the forward slash! If you miss out that space,
you'll
get an error message such as: "Cannot find the file 'winword.exe/a' or one
of
its components".

The /a switch is intended as a troubleshooting tool only, and you
shouldn't
continue to use it to start Word. Any customisations you make while in
this
mode will be discarded.

If that fixes it, either your Normal template or one of the files in
Word's
Startup path are probably corrupt, so the next steps to try are:

Try renaming your Normal template (with Word and Outlook closed - and if
you
have opened a Word document within Internet Explorer, close IE too). Note
that the normal template for Word 2007 is normal.dotx or normal.dotm
For instance, try renaming Normal.dot to Normal.old - and make sure you
only
have one Normal.dot file. If you cannot see the file extensions (as in
Normal.dot) see the reference to switching their display on in ii) below.
If that doesn't fix it, try either:Moving any files that are in Word's
Startup path to another folder, or Renaming any files in Word's Startup
path
from [filename].dot to [filename].old. To find out where Word's Startup
folder is, look under Tools + Options + File Locations in Word If you
cannot
see the file extensions (as in [filename].dot), you can switch their
display
on in Windows Explorer. To do so, select View + Folder Options (or Tools +
Folder Options, or View + Options, in some versions of Windows); and on
the
"View" tab of the dialog, deselect "Hide file extensions for known file
types".

If in doubt, move the files instead of renaming them. If it isn't a
template
corruption, it may be a corrupt registry key - try deleting the Data Key -
follow this link for more details
 

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