Missing Body Text But Appears When Replying or Forwarding

A

Asin

Here's a strange one.

When a user double-clicks on a mail message, the text body is completely
blank. If that user clicks on Reply or Forward, you can see the message in
the idented text for reply or forward.

The From and To fields are all legitimate emplyees and the Subject line is
not blank.

This has happened to one user with Outlook 2003 with random messages and
another user on Outlook 2000 with messages that have attachments. There may
or may not be a correlation.

Outlook Web Access shows the same thing which suggests Exchange Server-side
issues. What could be causing this?

Any help is greatly appreciated.
 
Top