Missing CAB file

[ScottyB]

I recently uninstalled a trial version of Office 2007, that my wife needed
for a class. Somehow, the process removed something essential for my Office
2003 to run. Everytime I start 2003, the installer window appears, but
nothing else ever happens. I did go into windows and restore my settings to a
date prior to the install, but nothing happened. So, I've tried to reinstall
2003, but an error message comes up saying the required installation file
ZF561407.CAB is missing. I can't find this file anywhere, including the
original CD. Does anyone know where to find or download this file?

 

[Beth Melton]

I recently uninstalled a trial version of Office 2007, that my wife needed
for a class. Somehow, the process removed something essential for my
Office
2003 to run. Everytime I start 2003, the installer window appears, but
nothing else ever happens. I did go into windows and restore my settings
to a
date prior to the install, but nothing happened. So, I've tried to
reinstall
2003, but an error message comes up saying the required installation file
ZF561407.CAB is missing. I can't find this file anywhere, including the
original CD. Does anyone know where to find or download this file?

Is Office 2003 an OEM installation? By that I mean did it come installed on
your computer when you purchased it? It's not uncommon for the OEM to use an
image of Office from a "mixed" installation, for example they'll install
Office Standard but then add additional applications to "create" the
Professional edition. This, of course, messes up the Windows Installer
information for your installation of Office.

What you need to do is obtain the following utility, use it to remove the
Windows Installer information for Office 2003 (and any Office 2003
application that may be installed as a stand-alone version) and then
reinstall Office 2003 from your installation CD to rebuild the entries for
the Windows Installer. Note that this doesn't remove the installation files
for Office on your computer, only the installation information:
http://support.microsoft.com/kb/290301

--
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
https://mvp.support.microsoft.com/profile/Melton
What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs

Guides for the Office 2007 Interface:
http://office.microsoft.com/en-us/training/HA102295841033.aspx

 

[ScottyB]

Thank you Beth! Yes, it is an OEM installation on a Toshiba laptop. I'm going
to try that right now and see what happens. I'll let you know.
Scotty

 

[ScottyB]

Well, it didn't work. I gave it a try, but the same message apeared. Do you
think I might need to uninstall and reinstall Office all together? I have
backed up all my files and Outlook contacts, so I don't think I'll loose
anything.
Thanks,
Scotty

 

[Beth Melton]

It should work since the Windows Installer Cleanup Utility removes the
installation instructions for "where to find the installation files". After
you removed the reference to Office 2003 did you insert your installation CD
and run Setup.exe? If so then clean the CD and try again.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
https://mvp.support.microsoft.com/profile/Melton
What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs

Guides for the Office 2007 Interface:
http://office.microsoft.com/en-us/training/HA102295841033.aspx