Missing Custom toolbars; path to custom template

K

kiln

I have some custom toolbars and code routines that are in a custom.dot.
I create the doc in code via

objWord.Documents.Add Template:="c:\app path\templates\mytemplate.dot"

I have users that need the toolbars etc elsewhere that store the dot
file in

c:\documents and settings\myprofile\application data\microsoft\templates

right next to normal.dot. Most users see the toolbars when the doc is
opened, but some users don't. I just can't figure out what drives it,
why some users get to the proper dot and some don't. Any clues?
 

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