Missing Documents

O

oktshot

I use ON between several users 5-10 transfering anywhere from 50 - 100
documents a day. We have had a problem with ON either duplicating documents
and or missing or deleting documents. Any suggestions?
 
D

David

Are you using the ON synchronise to "transfer" the notes?
Any other method is generally reported in this NG as being limited.
 
O

oktshot

Yes we are on the synchronise to transfer.

Joe

David said:
Are you using the ON synchronise to "transfer" the notes?
Any other method is generally reported in this NG as being limited.
 
O

oktshot

Just to give a general idea of what we are trying to do:

We have a network running in "One Note" processing about 800 PDF files at a
time. Each PDF file is anywhere from 500kb - 750kb. We have about 7
transition notebooks in place with 5-8 folders per notebook. We have about 12
different users that can access our "One Note" network at any give time and
tranfer PDF's from folder to folder.

Questions:

When we move PDF files from folder to folder, they are duplicating at
random. We need to now why? Also when tranfering PDF's from folder to folder
they are deleting themselves at random. We have tried tranfering the files
one at a time as well as moving them in small groups with the same results.

Joe



Rainald Taesler said:
oktshot said:
I use ON between several users 5-10 transfering anywhere from 50 -
100 documents a day.

Would be nice if you be a bit more specific [1]

What do you mean by "documents"?

*How* do you "transfer" them?

Rainald
[1] Pls see "Ben M. Schorr: How to Ask a Question in the Newsgroups or
Forums"
http://www.officeforlawyers.com/howask.htm
 
S

Steve Thackery

We have a network running in "One Note" processing about 800 PDF files at
a
time. Each PDF file is anywhere from 500kb - 750kb. We have about 7
transition notebooks in place with 5-8 folders per notebook. We have about
12
different users that can access our "One Note" network at any give time
and
tranfer PDF's from folder to folder.

I wonder whether OneNote is the right tool for this job. It certainly seems
an unusual way of using it. Perhaps you could explain a bit more about your
circumstances. Why are you using it? What do you mean by "processing" PDF
files?

SteveT
 
O

oktshot

We are committed to using ON on our network. Our processing includes QC,
clarity, and validity of our documents. As stated earlier the issue is:

When we move PDF files from folder to folder, they are duplicating at
random. We need to now why? Also when tranfering PDF's from folder to folder
they are deleting themselves at random. We have tried tranfering the files
one at a time as well as moving them in small groups with the same results.


Joe
 
R

Rainald Taesler

Thanks for the explanations.
Still the scenario is not clear to me.
I use ON between several users 5-10 transfering anywhere from 50 -
100 documents a day.

Would be nice if you be a bit more specific [1]

What do you mean by "documents"?

*How* do you "transfer" them?

Just to give a general idea of what we are trying to do:

We have a network running in "One Note" processing about 800 PDF
files at a time.

What does "processing" mean?
Do you
- insert links to the PDF files,
- embed the PDFs,
- print the PDFs into an ON notebook
???
Each PDF file is anywhere from 500kb - 750kb. We
have about 7 transition notebooks in place with 5-8 folders per
notebook. We have about 12 different users that can access our "One
Note" network at any give time and tranfer PDF's from folder to
folder.

Does this mean that the users have the 7 "transition notebooks" open on
their machines and then copy the wanted pages into their personal
notebooks?

Rainald
P.S.
 
R

Rainald Taesler

As Steve I do not really understand what your doing and *why* you are
using ON for sharing PDFs in a network.
ON is good for many things but IMHO it's not an instrument for work team
handling of masses of PDFs.
AFAICS Adobe might provide the proper instruments.
We are committed to using ON on our network.

Committed by what?
Our processing includes QC, clarity, and validity of our documents.

Sorry, I can not see what this has to do with ON :-(

Rainald
 
O

oktshot

Yes, we have several different transition folders uploaded into "One Note."
During the course of the day we have users on our network reviewing, editing,
and moving PDF files in "One Note." We suspected that due to the
volume/activity in "One Note," it is causing our system to "glitch." Do you
agree? Also, we are very interested in the AFAICS Adobe program you
mentioned. Based on my description of our network, do you think the Adobe
program will help?

Rainald Taesler said:
Thanks for the explanations.
Still the scenario is not clear to me.
I use ON between several users 5-10 transfering anywhere from 50 -
100 documents a day.

Would be nice if you be a bit more specific [1]

What do you mean by "documents"?

*How* do you "transfer" them?

Just to give a general idea of what we are trying to do:

We have a network running in "One Note" processing about 800 PDF
files at a time.

What does "processing" mean?
Do you
- insert links to the PDF files,
- embed the PDFs,
- print the PDFs into an ON notebook
???
Each PDF file is anywhere from 500kb - 750kb. We
have about 7 transition notebooks in place with 5-8 folders per
notebook. We have about 12 different users that can access our "One
Note" network at any give time and tranfer PDF's from folder to
folder.

Does this mean that the users have the 7 "transition notebooks" open on
their machines and then copy the wanted pages into their personal
notebooks?

Rainald
P.S.
 
R

Rainald Taesler

It stays intransparent :-( :-(
You did only ask some of my questions.
Pls see below
Thanks for the explanations.
Still the scenario is not clear to me.
I use ON between several users 5-10 transfering anywhere from
50 - 100 documents a day.

Would be nice if you be a bit more specific [1]

What do you mean by "documents"?

*How* do you "transfer" them?

Just to give a general idea of what we are trying to do:

We have a network running in "One Note" processing about 800 PDF
files at a time.

What does "processing" mean?
Do you
- insert links to the PDF files,
- embed the PDFs,
- print the PDFs into an ON notebook
???

**** unanswered ****

*** unanswered *****
Yes, we have several different transition folders uploaded into
"One Note." During the course of the day we have users on our
network reviewing, editing, and moving PDF files in "One Note."

Pls answer my questions.
We suspected that due to the volume/activity in "One Note," it is
causing our system to "glitch." Do you agree?

I can not agree, nor disagree as I still don't the scenario sufficiently
explained {siiiigh}
Also, we are very interested in the AFAICS Adobe program you
mentioned. Based on my description of our network, do you think
the Adobe program will help?

I'm so sorry, "AFAICS" is *not* a piece of software. It's just one the
basic acronyms/abbreviations in the world of e-communications. It stands
for
"As Far As I Can See".

I just had Adobe Acrobat 9 in mind possibly the "Extended" version,
start here:
http://www.adobe.com/products/acrobatproextended/
and check especially "Work better with everyone" and "Share your ideas".
Wouldn't "Collaborate Live" be a most useful thing for the issues
discussed here?

Perhaps the "Pro" version
http://www.adobe.com/products/acrobatpro/features/
might be sufficient, but I can't say as you leave us the dark.

For further advice pls give us a *complete* scenario explaining what the
"sharing" of notebooks is aiming at and how the workflow is laid out.

Rainald
 
S

Steve Thackery

I'm still having tremendous difficulty visualising what you are trying to
achieve, but I strongly suspect this is *well* outside the anticipated usage
for One Note when Microsoft wrote it.

It is quite possible, due to this abnormal useage, that you are suffering a
bug which nobody has found before.

One Note is not intended to be a networked, multi-user document management
system! There are many more appropriate solutions.

You say that changing away from OneNote is "not a choice", but it is
*always* a choice! Your IT department will simply have to come up with an
alternative if OneNote is not suitable.

I'm sorry I can't be of more help. I think you would be well advised to pay
Microsoft for some expert support in this case.

SteveT
 
R

Rainald Taesler

Well roared Lion!
(Shakespeare: A Midsummer Night's Dream")

Steve said:
I'm still having tremendous difficulty visualising what you are
trying to achieve,

Me too!!
I really can not see what the concept of what the OP is talking about
might be aiming at {siiiigh}
but I strongly suspect this is *well* outside
the anticipated usage for One Note when Microsoft wrote it.
[...]
One Note is not intended to be a networked, multi-user document
management system! There are many more appropriate solutions.

RightyRight!

Rainald
 
B

Ben M. Schorr - MVP (OneNote)

Yes, we have several different transition folders uploaded into "One Note."
During the course of the day we have users on our network reviewing, editing,
and moving PDF files in "One Note." We suspected that due to the
volume/activity in "One Note," it is causing our system to "glitch." Do you
agree? Also, we are very interested in the AFAICS Adobe program you
mentioned. Based on my description of our network, do you think the Adobe
program will help?

I'm afraid it's not clear to me WHY you're using OneNote for this or
what features you gain by using OneNote instead of simply using shared
network folders.

If we can establish that, in fact, OneNote *IS* a good solution for it
(which I'm not convinced of yet) then we'd need to look at what your
network infrastructure is and a few other factors like that.

At present, however, I suspect that OneNote is not an especially good
choice for whatever it is that you're trying to do with it.


-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q
 
O

oktshot

Mr Taesler Mr Thackery and Mr Schorr

I want to thank all three for your tireless efforts in overcoming this
perplexing dilemma. I know it is intriguing on exactly the "why" of my
operation. Mr Schorr's reply as to using network folders should be considered
by all in my situation, but as stated at this time is not an option.

Would either of you have an idea as to what is causing the duplication and
missing files ? Is it the translation of the PDF with Micosoft ? Is it a
networking issue with the CACHE system? These are the questions that are
being asked to me to solve.

Joe

Rainald Taesler said:
Well roared Lion!
(Shakespeare: A Midsummer Night's Dream")

Steve said:
I'm still having tremendous difficulty visualising what you are
trying to achieve,

Me too!!
I really can not see what the concept of what the OP is talking about
might be aiming at {siiiigh}
but I strongly suspect this is *well* outside
the anticipated usage for One Note when Microsoft wrote it.
[...]
One Note is not intended to be a networked, multi-user document
management system! There are many more appropriate solutions.

RightyRight!

Rainald
 
S

Steve Thackery

Would either of you have an idea as to what is causing the duplication and
missing files ? Is it the translation of the PDF with Micosoft ? Is it a
networking issue with the CACHE system? These are the questions that are
being asked to me to solve.

And I repeat: because you are using OneNote for something way outside it's
normal role, I strongly recommend you contact Microsoft support.

SteveT
 
S

Steve Silverwood

Just to give a general idea of what we are trying to do:

We have a network running in "One Note" processing about 800 PDF files at a
time. Each PDF file is anywhere from 500kb - 750kb. We have about 7
transition notebooks in place with 5-8 folders per notebook. We have about 12
different users that can access our "One Note" network at any give time and
tranfer PDF's from folder to folder.

Questions:

When we move PDF files from folder to folder, they are duplicating at
random. We need to now why? Also when tranfering PDF's from folder to folder
they are deleting themselves at random. We have tried tranfering the files
one at a time as well as moving them in small groups with the same results.

Joe, it sounds like you need a different tool for this. I haven't
finished reading the whole thread of this discussion, so I don't know
if any or all of the following have already been recommended, but you
may want to consider some of the following options:

1) Groove 2007 has the ability to sync folders between computers,
without the need of any network. It does it through the Internet.
Groove has to be installed on all systems involved for this to work,
so for just file sync operations it could be a little costly, but you
might want to look into it anyway via the trial version. Groove
offers a LOT of other cool groupware features which could be very
appealing to you!

2) Windows Live has a tool called FolderShare that provides automatic
sync of files across computers through the Internet. This is a free
service, and it seems to work pretty well, but I haven't tried it for
more than just keeping a couple of folders sync'd between my laptop
and desktop systems. There is also a limit to the size of the content
of the folders that can be sync'd.

3) If you are using a server-based network, rather than just
peer-to-peer, you might see about implementing SharePoint Services on
the server. There's also the full SharePoint Server option, but that
costs $$. SharePoint _Services_ is a free-for-the-downloading network
component.

4) Another server-based network option is to set up a network share on
the server to hold the main repository of the files, and use the
Offline Folders/Files component of Windows to keep a copy of the
share's contents on your computers. Change anything in the copy of
the share, and next time you hook up to the network you will be
prompted to sync up with the server to put your changes online. The
only real hitch to this is if you change one file, and someone else
keeping a copy of this file offline changes that same file on his/her
computer's offline copy, then there's a sync conflict that has to be
resolved. I haven't used this option in a long time so I don't
remember how well Windows handles this.

Anyway, those are some options to consider.

And I apologize for any typos. As I write this, I'm riding home with
my wife on the Ortega Highway in southern California, which has more
twists and turns than any road I can remember ever being on. Makes
typing a little hard....

Actually, I can type easily enough -- ACCURATE typing is the
challenge...! :)

//Steve//

Steve Silverwood, KB6OJS
Email: [email protected]
Web: http://kb6ojs.com
 
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